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Hanoi City Hostel Reviews

95B Hang Ga, Hoan Kiem, Hanoi, Vietnam

Reviews & Ratings Explained

90%

Rating
110 Total Reviews
  • 91%Value For Money
  • 95%Security
  • 89%Location
  • 93%Staff
  • 81%Atmosphere
  • 91%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

The lady is brillant. She speaks good english, try to help with everything and she is friendly. The guy is OK, he doesnt speak well english. The room is confortable; wifi is good (inside the room), hot shower, towels, a lot of eletrical socks, confortable beds. The location is good. They organized a day trips, halong bay and another ones (reasonable price)


100%

They helped us out so much. Central, amazing rooms and grat staf. Go here!


94%

a very nice and central hostel.


91%

Staff were very helpful and welcoming arriving late from Noi Bia airport. Hotel transfer was brilliant. Breakfast simple but good and rooms clean and spacious. Hannah was really helpful and can reccomend booking HaLong Bay/Cat Ba through them.

  • 16th Jan 2014
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 25-30
  • (1 review)


100%

Had a fantastic stay at Hanoi City Hostel! They were very accommodating and all staff for friendly and went out of there way to be helpful.


97%

As we came in the crew took care of us kindly. The room was clean and very comfortable. Also, the staff helped us with ordering trips, taxi etc with a lot of pattion and smiles. We would like to recommend about this hostel warmly :-)

  • 5th Nov 2013
  • Novice Nomad
  • Anonymous
  • Israel
  • Couple, 41+
  • (1 review)


The reviews below do not count toward the property's recent rating.
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100%

Very nice hostal to stay. we had to book for 14 people which was no problem. they all so sorted out the pick up from the airport which was very helpfully. We all Decided that we wanted to do the ha long bay boat trip which again they sorted

  • 17th Oct 2013
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


83%

The staff were super friendly, specially Moon! Thanks Moon for taking care of our Halong Bay trip :D

  • 8th Aug 2013
  • Novice Nomad
  • Anonymous
  • Philippines
  • Female, 25-30
  • (1 review)


89%

I liked this place! Staff was super friendly and helpful, especially the guy who usually works the night shift. And while they did mention tours 2-3 times, they didn't really pester us to book something with them, which in the end we did anyway (Perfume Pagoda, pretty good). The room was very nice, just the bathroom seemed a bit dated. For that price I certainly won't complain, especially since a decent breakfast is included too! I like the location, close to everything, but still rather quiet.


91%

The location is perfect, in the middle of the old town. You can walk to all the interesting places in Ha Noi. The staff was very nice. They helped us so much. The whole hostel is very clean (we got fresh towels every day and they also cleaned the room and the bathroom every day). They also offer a simple breakfast and the safe in the room made us feel safe ;)


97%

The nicest staff so ar in Southeast Asia!


94%

Super friendly and very helpful staff plus nice big clean cold room. Highly recommended!


97%

The staff were very helpful and sorted out all our transport all over vietnam


77%

If you are up for a boozy time it's a good place to go. It's clean and has a party atmosphere. You couldn't really have a late night out without their pub crawls-all pubs in Vietnam close at 12 when they get shut down by police. The downside - I wouldn't advise booking tours or buses with them as they are far more expensive than most. Sinh Cafe is down the road and everything we booked with them has been perfect from Halong Bay to the buses north to south.


97%

Hanoi City Hostel in Hanoi, Vietnam has been the best hostel we have stayed in so far in South East Asia. The room was comfy, clean and cool, the breakfast was delicious and free! However the thing that made it stand out was the helpfulness of the staff. Moon was so friendly and accommodating, she helped us book our Ha Long Bay tour and our onward trip to Hue. She gave us recommendations on where to get the best Pho Bo and Ga and was more than helpful in lots of other small ways. Stay here :)


89%

Nice guesthouse (not a hostel as the name might suggest) in the Old Quarter. Spotless and pacious twin rooms at the front, a decent breakfast, and within walking distance from all the sights. Helpful staff offering good prices on tours and tickets, especially when compared to some of the more backpackery places.


94%

We arrived tired in Hanoi and were delighted to be shown to our room which was big, clean and had a huge bed! Highly recommend this place, the staff are friendly and trustworthy. Breakfasts are simple but nice (and free!) and close walking distance to the lake and good eating spots.


94%

Nice staff, they try to help as much as possible. We booked the Halong bay trip with them. We had a nice experience.


100%

Absolutely happy with our stay at this hostel! I would recomend it and stay there again!!!!

  • 5th Apr 2013
  • Novice Nomad
  • Anonymous
  • Argentina
  • Couple, 25-30
  • (1 review)


100%

Clean rooms, good bathrooms, friendly staff, good breakfast, located on the northwest corner of old town which is less than central but barely so. staff were very friendly and willing to help in any way possible. not the easiest to meet other travelers if you aren't at breakfast together but this place is more hotel-like b/c of the private rooms. If you're looking for some space, this is an excellent place to be


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