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Hanoi Culture Hostel Reviews

28 Bat Su Str, Hang Bo, Hoan Kiem, Hanoi, Vietnam

Reviews & Ratings Explained


78 Total Reviews
  • 93%Value For Money
  • 96%Security
  • 97%Location
  • 96%Staff
  • 95%Atmosphere
  • 97%Cleanliness
  • 93%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Great, safe hotel with clean and comfy rooms. Mr. Nguyen Thi at the front desk was really helpful in booking my bus tickets out of Hanoi and suggested good restaurants. Breakfast options were tasty. highly recommended.


The staff at this hostel were all extremely friendly and helpful. We were upgraded on our first night to a nice room in another hotel but the quality was great. I would recommend this to everyone. It's great value for money.


I really enjoyed staying at this hostel. The staff was very friendly and welcoming. When my friend and I first arrived, the staff apologetically told us that the air conditioning in our room didn't work. They broke the news to us after serving us cold lemonade, and they told us that they made arrangements for us to stay at a hotel nearby. When we checked into the hostel the next day after the air conditioning had been fixed, we were pleased to see that our room was both clean and big.


amazing. the rooms are spotless and the staff are so helpful couldnt have asked for anything more!!

  • 27th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


We stayed a total of 3 nights and booked a halong bay tour through the hostel. The staff was very kind and helpfull in providing all kinds of information and travel planning. The name says hostel but is definetely more hotel service with hostel prices. The tour we booked through them to ha long bay 1 night/2 days with v spirit cruise was amazing. A bit expensive but definetely worth our money. Location is great, if we are ever back in hanoi we'll definetely stay here again.


By far the best hostel in Hanoi with incredibly friendly and helpful staff. We ended up staying for a total of two weeks at this hostel as we needed to get our visas for other countries sorted out and the staff couldn't have been more helpful, organising taxis to the embassy, translating with the embassy for us over the phone and ensuring our stay in Hanoi was comfortable and enjoyable. Train and bus tickets can be booked and delivered to the hostel for you as well as tours to Halong Bay & Sapa


We had a great stay! The whole staff was incredible and extremely friendly! They made our stay fantastic, it was my favorite hotel we stayed in travelling in Vietnam for a month!


In 6 months of travelling so far this is the best hostel we have stayed in. It is more like a hotel than a hostel. The room and ensuite were modern and clean, the breakfast was good too but it was the amazing staff that made our stay so good. We arrived late and were greeted by such a friendly guy when we arrived (rare for a hostel when getting in late). They helped us book trips and train tickets and even posted something back home for us doing all the leg work. I could go on. Amazing place!

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