Hanoi Culture Hostel Reviews
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Great, safe hotel with clean and comfy rooms. Mr. Nguyen Thi at the front desk was really helpful in booking my bus tickets out of Hanoi and suggested good restaurants. Breakfast options were tasty. highly recommended.
The staff at this hostel were all extremely friendly and helpful. We were upgraded on our first night to a nice room in another hotel but the quality was great. I would recommend this to everyone. It's great value for money.
I really enjoyed staying at this hostel. The staff was very friendly and welcoming. When my friend and I first arrived, the staff apologetically told us that the air conditioning in our room didn't work. They broke the news to us after serving us cold lemonade, and they told us that they made arrangements for us to stay at a hotel nearby. When we checked into the hostel the next day after the air conditioning had been fixed, we were pleased to see that our room was both clean and big.
amazing. the rooms are spotless and the staff are so helpful couldnt have asked for anything more!!
- Novice Nomad
- Female, 18-24
- (1 review)
We stayed a total of 3 nights and booked a halong bay tour through the hostel. The staff was very kind and helpfull in providing all kinds of information and travel planning. The name says hostel but is definetely more hotel service with hostel prices. The tour we booked through them to ha long bay 1 night/2 days with v spirit cruise was amazing. A bit expensive but definetely worth our money. Location is great, if we are ever back in hanoi we'll definetely stay here again.
By far the best hostel in Hanoi with incredibly friendly and helpful staff. We ended up staying for a total of two weeks at this hostel as we needed to get our visas for other countries sorted out and the staff couldn't have been more helpful, organising taxis to the embassy, translating with the embassy for us over the phone and ensuring our stay in Hanoi was comfortable and enjoyable. Train and bus tickets can be booked and delivered to the hostel for you as well as tours to Halong Bay & Sapa
We had a great stay! The whole staff was incredible and extremely friendly! They made our stay fantastic, it was my favorite hotel we stayed in travelling in Vietnam for a month!
In 6 months of travelling so far this is the best hostel we have stayed in. It is more like a hotel than a hostel. The room and ensuite were modern and clean, the breakfast was good too but it was the amazing staff that made our stay so good. We arrived late and were greeted by such a friendly guy when we arrived (rare for a hostel when getting in late). They helped us book trips and train tickets and even posted something back home for us doing all the leg work. I could go on. Amazing place!
Good place, convenient location, let is keep our bags there when we went to halong bay. They even provided us with transfers to their sister hotel when we returned and there was no rooms left there.
We didn't actually end up sleeping here, so I can't speak to the facilities or atmosphere, but it's worth mentioning our experience with them. Booking thru HostelWorld, we arrived here only to have them tell us there was a water leak in our room. They then set us up in another (posher) hotel and paid the price difference. They were very apologetic, even paid for a cab to the next place and handled everything professionally. We really appreciated the gesture; it's not something you'll see often!
- Novice Nomad
- Couple, 18-24
- (1 review)
Great service by the staff! very friendly and willing to help you with a lot of travel things like sightseeing in Hanoi or bus tickets to Cat Ba. They dealt wel with issue we had with our bathroom. Professional outfit.
It is perfect there. The rooms are so beautiful and clean. You get new towels every day and they clean the room everyday. The breakfast is a la carte and delicious. Couldnt find anything to complain about. Book it!! The cheaper rooms are much more quiet. The More expansive ones are only bigger!
- Novice Nomad
- Mixed Group, 25-30
- (1 review)
the hostel was great and the staff was excellent. very good english speakers and helpful. the only down point was that i was placed on the 5th floor. getting up and down the flights of stairs was exhausting! And also I tried both my credit cards but for some reason they didn't work (they were working fine during the whole trip everywhere else).
The staff was very kind and eager to help but their recommendations tended to benefit their own network of tour groups. This is par for the course though and our stay was generally very pleasant. Get the pho for breakfast they get it fresh off the street in the morning and it is delicious.
When we arrived we were upgraded and the staff were really nice The room was great, nice and big with tv and free sweets and tea and coffee Would definitely recommend staying at this hotel
Ms. Khanh and the staff are so friendly and really go out of their way to make you feel welcome in Hanoi. The facilities are great, beds and bathrooms are clean and excellent. Great location. I liked them so much I came back 2 more times when I passed through Hanoi. They even let me eat lunch with them on the last day!