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Hanoi Culture Hostel Reviews

28 Bat Su Str, Hang Bo, Hoan Kiem, Hanoi, Vietnam

Reviews & Ratings Explained

95%

Rating
41 Total Reviews
  • 96%Value For Money
  • 94%Security
  • 98%Location
  • 98%Staff
  • 91%Atmosphere
  • 97%Cleanliness
  • 93%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

This hostel and all of the staff were fantastic! We had a very nice room with an ensuite and balcony and the location was incredible, as we were right in the middle of the Old Quarter. The staff at the hostel, especially the receptionist Thuy, were very well informed, extremely kind and helpful, and spoke good english. They consistently went out of their way to ensure that we had a good stay and even knew our names and where we were from! Would definitely recommend to others.

  • 26th Jan 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Couple, 18-24
  • (1 review)


100%

Excellent Hotel! The price is so cheap compared to what you get. Definitly choose that hotel if you have to stay in Hanoi!


100%

Never met nicer people than the people from this hostel! They really care to make you spend an amazing trip. They help you with everything and treat you like family!


100%

As soon as we arrived, the staff were more than accommodating. We couldn't check into our room until a guest checked out and it was cleaned, but they served us breakfast and tea and did everything possible to make us comfortable. Unfortunately, the room we booked needed bathroom repairs so they walked us to a nearby partner hotel (indochina queen II hotel, which was awesome) and they paid the difference in room cost. Excellent service despite a not ideal situation. From what we saw, very clean 2


97%

Awesome place. One stop shot for airport shuttle, getting taxi, booking tours and of course a room as well.


80%

The staff was very good


77%

Hanoi culture hostel overbooked so once we arrived they told us we would be moved to posh hotel and they would pay the difference. This review is for posh hotel. No complaints except the walls are paper thin so noise was an issue


89%

Good, clean hostel, very helpful staff, good breakfast. Double rooms are small and clean but not as described on their profile. Rooms on the street side are a bit noisy and cold in the winter. You can book tours but they are quite expensive for what you get out of it. But in general okay.


100%

They are soooo incredibly helpful. I can just recommend this place.


100%

After seven months of travel, this place is easily at the top of my list. It's clean, spacious, the AC works well, and most importantly, the wifi was CRAZY fast. Staff were great. Breakfast was large and it's nice you can pick as many pineapple, watermelon, and bananas as you wish. Location is very central. I highly recommend.


100%

We all loved our stay! It was such a warm welcome to Vietnam, friendly faces who were always smiling and willing to help with anything. They organised amazing tours to Sapa and Halong Bay for us and we had no problems at all. It was a great place to base ourselves while travelling around North Vietnam. We would all HIGHLY recommend to stay here, you will not regret it and will get everything you need and more!! Thankyou Hanoi Culture Hostel!! We will see you next time we come to Vietnam :D

  • 2nd Dec 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 18-24
  • (1 review)


94%

Extremely helpful and accommodating English speaking staff! Got an upgrade for no extra charge. Good breakfast and very nice rooms.


97%

Amazing room, we had an upgrade and the room was clean, big, free snacks and coffee. Hot shower, tv, ac and extremely comfortable beds. The breakfast that is included was very nice, tasty pancakes! We booked a tour for ha long bay through the hotel and we received great value, the trip exceded expectations.


91%

Staff is amazing. Friend had accident so couldnt walk up the stairs, we got a free upgrade into their partner hotel! They were really nice and interested.

  • 18th Nov 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (1 review)


97%

If I could give the staff a higher rating I would- super hospitable. They stand and smile when you enter asking how your day was- it's like what you expect at a five star hotel but they do it here. This place is more hotel-like. A great free breakfast is included, as well. They can help you book tours or basically anything you need. I have a slightly lower score for safety only because we stayed in a balcony room. It was beautiful, but the lock on the balcony door was not the best.


100%

We found the staff really friendly and welcoming and helpful. they made you feel relaxed, breakfast was delicious, very good valued .A wonderful place to stay, highly recommend. If I am fortunate to visit again, I will definitely stay at the Hanoi Culture Hostel again

  • 27th Sep 2014
  • Novice Nomad
  • Anonymous
  • Netherlands Antilles
  • Male, 25-30
  • (1 review)


100%

This is a small hostel in a great location with the most wonderful and helpful staff. Breakfast was great. Excellent value for money, exceptional tour. Definitery we will stay again when we arrive Hanoi.

  • 14th Sep 2014
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 25-30
  • (1 review)


The reviews below do not count toward the property's recent rating.
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83%

My friend and I stayed here for a week and overall, found our stay an enjoyable and comfortable experience. However, a lift would have been nice as there are a lot of stairs! The staff were very helpful with the cases though. The room wasn't cleaned as much as we would have liked but the towels were changed often. Just don't drink the beers in the fridge unless you're willing to pay extra for them!


86%

The staff at Culture hostel were lovely. It's a good place for a couple to stay. It's in the old quarter of Hanoi which has many interesting streets.


100%

It is located in convinent area to see old Honoi city. You can make yourself into local people's life. Staff is very kind and you can communicate in English. It has definitely value for money!!!

  • 1st Jan 2014
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 41+
  • (1 review)


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