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Hanoi Hostel Reviews

91C Hang Ma str, Hoan Kiem Dis, Hanoi, Vietnam

Reviews & Ratings Explained

85%

Rating
437 Total Reviews
  • 92%Value For Money
  • 85%Security
  • 86%Location
  • 90%Staff
  • 81%Atmosphere
  • 81%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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69%

Good clean hostel but tiny, impossible to meet people as the social area is outside and it's currently winter and free breakfast is dry bread with frozen pate? Weird! People that stay here generally are all in bed by 8:30 not really for social backpackers


80%

Nice hostel, stayed in the pink room, really decent sized lockers under the beds,free beer hour from 6-7 great opportunity for meeting other people staying in the hostel, also free breakfast which was egg with toast and slices of melon. Not an amasing breakfast but good enough. They were really helpfull at reception and booked a ha long bay trip for three days through them and I was able to leave my big rucksack for no cost until I returned. Had a really nice stay here.


94%

Great little hostel. I stayed in both the mixed and female dorm (on either end of their Halong Bay trip, which was well priced for what I got with Monkey Island) and met friendly people in both. Ladies stay in the female dorm, much better bathroom! Love the huge storage under the bed. Great bfast for the value, egg and fresh fruit. Walking distance to everything. Friendly staff made a point to know my name. Love the roof too. A little quiet, but good if that's what you want. Price is right too!


86%

The happy hour between 6 PM and 7 PM with free beer is a good opportunity to meet other guests. The people working there are students and happy to talk to you between the happy hour. So if there are no other travellers they will try to answer your questions about Vietnam. Decent breakfast as well.


91%

Staff are friendly, informative, reliable and helpful. Booked a trip to sapa! Totally worth it. Even I'm just transiting! Highly Recommended! A shoutout to Candy!

  • 4th Nov 2014
  • Novice Nomad
  • Anonymous
  • Singapore
  • Male, 18-24
  • (1 review)


71%

I found the hostel to be good value for money, without being anything fancy. We had a private room, which was clean, but could have been doing with decorating and also the windows allow in lots of noise from the street outside. The hostel does offer free beers from 6 till 7 and is in a good location in the old town.

  • 3rd Nov 2014
  • Novice Nomad
  • Anonymous
  • Scotland
  • Couple, 25-30
  • (1 review)


100%

No word can express my gratitude to Hanoi Hostel for providing exceptional service and rendering assistance for me, a solo traveler, in a foreign country. The tour booking experience with them is amazing with best price around in Hanoi for sure! Accommodation wise, the beds are comfortable, room are clean, with free breakfast and beer! Seriously, at just slightly more than 5 bucks with all these amenities and services, this is definitely the best hostel in Hanoi! Will be back soon, Hanoi Hostel!

  • 22nd Oct 2014
  • Novice Nomad
  • Anonymous
  • Singapore
  • Male, 31-40
  • (1 review)


100%

Solid hostel- one of the best I have stayed at in Asia. Helpful staff, good location, clean, and not too loud. Would definitely stay there again. Was disappointed by the2D1N Halong Bay tour, though. We did the Monkey Island tour, and our room was full of cockroaches, sheets were dirty and stained (blood). The food and staff on the tour were great, though. A bit overpriced I found, though, and rushed. Aside from the that tour, the hostel itself was great.

Owner Comment (Hide)
We are glad that you have enjoyed your stay with us in Hanoi Hostel and appreciate your kind positive reviews. Regarding your complaint, we are sorry that the accommodation for your Halong Day tour did not meet your expectations. As the vendor, we have forwarded your complaint to the relevant cruise operator so that they will be able to make corrective actions to improve their service immediately. Thank you once again for giving us a chance to serve you & we hope to see you soon

86%

A little out of the way of the main old quarter bit but after walking around there I was glad not to be in the middle of it. Room is spacious, lockers under the bed. Bathroom is tiny and is not the cleanest but more than bearable. Only allowed the air con on from 5pm but until you ask for it, it won't be put on. Excellent travel tour services, I recommend the dragon cruise in halong bay and the hostel let me store my luggage whilst away. Lot's of other travellers around to meet.


83%

Hostel has small rooms and not all staff does speak English very well. Beds are comfy and location is good.


71%

Decent enough for a short stay. Good location. Booked a halong bay tour through them. They weren't able to provide any real detail about the tour but it worked out well in the end. 3 days, 2 nights, monkey island boat/resort. Would recommend. Other tours going to monkey island on different boats didn't have such good feedback.


89%

Clean, solid bet for the budget. Don't expect anything fancy but it gets the job done. Good location for the price, and nice rooftop. The staff, especially Tran (a lovely local girl) were friendly and helpful.


97%

It's a really nice place, the staff is excellent, especially Uyen! Thanks for all, breakfast and beer free were the best things!


80%

Fun party hostel, beds are clean and there are lockers for all your valuables.


80%

Nice small hostel in the middle of the Old Quarter. Free beer on the rooftop is so good. It's not the cleanest I've ever seen but I was never uncomfortable. I liked the purple walls and the dorms, I met loads of people.


74%

Close to main streets in old quarter, awesome breakfast- eggs made for you when you arrive, you make your own toast with butter and there's coffee or tea to drink. The manager is very sweet and informative. Would stay here again...I just wish all girls were cleaner!!! girls bathrooms are disgusting sometimes to even walk in! There is ac and fan in the room! They offer airport pickup!


71%

Clean enough, central enough. But would have liked if they cleaned properly. They just did surface areas. But its good value for just a few nights.


77%

Staff were very friendly and helpful. The location is great - just inside the Old Quarter. The dorm room didn't lock but there were lockers underneath the beds that seemed reasonably secure. Breakfast is tasty - the fresh watermelon is super sweet and delicious.


80%

The staff were friendly and helpful, the rooms were kept clean and the free beer was a great way to meet people.


89%

overall good. though a bit far from the center of old quarter


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