Hanoi Hostel Reviews

I stayed in the female dorm, and the only issue I had was that the air conditioner did not push out cold air. I was dreadfully hot. I complained to the front desk, and they tried to help, but it did not do much good. The staff members were always more than happy to help me, and the breakfast in the morning was good.

Very Nice place for starting a trip in Vietnam. Staff is very helpfull, they offer different tours but are also helpful if you want to do things different. We booked a Hanlong bay tour and train tickets to Sapa. They kept the traintickets in the safe and offered us a shower and luggage storage before going before we had to go on the night train. Would definitely go again to Hanoi Hostel!

Very helpfull staff and They offer trips and bus/train tickets with the cheapest price

A hostel split into 2 different streets and buildings. The one I stayed at on Hang Vai was more sedate and better if you want to chill out and relax, the other hostel on Hang Ma is a full on party social place, looked good as well. Great friendly, helpful staff.

the owner cares to travelers and very nice!

The hostel is in a great location, and they are also a tourist office, so they gave me great deals for tours to Ha Long Bay and Sa Pa. They also let me leave my luggage in their storage during my trips to these places, which I am grateful for...

Great place with very good breakfast. They keep the rooms very clean, even the dorms.

Im really happy I've stayed at Hanoi Hostel. Friedly and helpful staff, very well localted. the facilities were nice. Rooms with air con altho only at certain time of the day. The roof top is nice too but there was a huge rat walking all over the place. Also I'd recommend to book your trip to Halong Bay from the hostel. very good value

Staff are very friendly and helpful. Free beer is an excellent treat!

Hanoi Hostel is located in the central area. Staff were really friendly and really helpful. We were really happy of our stay in this hostel. Room was good for the cheap price, and we could leave our bag and take a shower after our check in. Staff helped us to book our cruise in Halong Bay and were really honest with us. I have got nothing negative to say about Hanoi Hostel, I will recommend this hostel to anyone.

Included breakfast and hour of beer every day was sweet! Staff well behaved, phoebe's a cutie. Got lost often but this is just what Hanoi is.

The hostel was perfect for what I needed for my first 8 days in HaNoi. The staff i met were very helpful and had really good English. I want to especially thank Ngan, Long, Uyen and Binh for helping me to organise a sim card and taking me out for a special Vietnamese drink. They are the best hostel staff in HaNoi!!!! If you are after a party at your hostel then this isnt the place for you but had a good quiet vibe away from the crazy part of the old quarter which was perfect for me. thankyou!

Initially the staff were very friendly and accommodating, until we tried to organize a trip to Cat Ba on our own. The lady at the front desk was visibly irritated that we did not opt to go on the hostel's one-day organized tour to Ha Long Bay and grumpily organized transportation to Cat Ba for us (which ended up being a rather unsafe wild goose chase!) The facilities were semi clean...the breakfast was certainly nothing to write home about. I stayed at Hanoi Backpackers later on- MUCH nicer...

Nice hostel, safe lockers to put your bag under the beds. Bit loud in a morning, but don't think you would find anywhere quiet in Hanoi, it's a very loud and busy place! The hostel is slightly on the outskirts of the old town, but not a bad place to be, everything is in walking distance.

This is nice hostel in a good location with friendly and helpful staff. It's not the cleanest I've stayed in, but it's adequate. The rooms are fairly small, but there's under bed lockers to save room. The beds were quite narrow and hard for my liking, but that's pretty typical of Asia! You do have your own reading lamp and plug socket next to your bed, which is always a welcome feature :)

This is an excellent hostel. The staff are really friendly and helpful. We booked the Ha Long Bay tour through them and we got it a little cheaper than some of our companions who we travelled with. Only one small problem - the door to the shower/bathroom didn't lock, so you didn't have much privacy. Otherwise, this is a great hostel in an excellent location in Hanoi.

This hostel was so nice and comfortable and breakfast was so good. I really enjoyed my stay here :)

It is very near Hoan Kiem Lake or Water Puppet Theatre, about 15 minutes on foot. The hostel arranged for our airport pick up and also airport transfer on the way back . Very friendly hostel.

Friendly helpful staff, small but sufficient dorm, beautiful roof terrace. Decent breakfast and free happy hour every evening.

Great value for money. Friendly and helpful staff. Arranged great trips to Halong Bay and Sapa. Good location in old quarter. Would definitely return. Stayed at the Hang Vai property.