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Hanoi Kangaroo Hostel

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

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reviews
8.2
Fabulous 194 Total Reviews
  • Value For Money 9.0
  • Security 8.6
  • Location 9.4
  • Staff 8.4
  • Atmosphere 6.6
  • Cleanliness 7.7
  • Facilities 8.0
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8.2
Fabulous 194 Total Reviews
  • Value For Money 9.0
  • Security 8.6
  • Location 9.4
  • Staff 8.4
  • Atmosphere 6.6
  • Cleanliness 7.7
  • Facilities 8.0

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • Anonymous
  • England, Couple, 25-30
  • Novice Nomad
  • 4 reviews
5th May 2017
8.0

Clean and decent budget hostel but don't expect a nice hotel as it looks in the pictures (it's a little worn now). Great location, everything in the old town is in walking distance and definitely the place to go if you're on a budget but want a private room. I think some of the negative reviews are a little harsh with how cheap it was. You can't expect luxury when you're paying the same as a dorm room. Breakfast was also good. We had egg noodle soup every day - a nice big meal.

    • 10.0Value For Money
    • 10.0Security
    • 8.0Location
    • 6.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
  • hugospink26
  • England, Couple, 18-24
  • Avid Traveller
  • 15 reviews
29th Apr 2017
7.1

Nice rooms but nothing else. ONE member of staff spoke English very well and was extremely nice and helpful. The others spoke none at all. I tried buying a bottle of water at the desk one day and all the lady could say was "no". The next day I asked to book a boat trip, all I got was "no". Breakfast was simple but nice. I would definitely recommend it if the staff weren't so useless. Such a shame for the one lady who was amazing.

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 6.0Facilities
    • 4.0Staff
    • 4.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • England, Couple, 18-24
  • Novice Nomad
  • 1 review
4th Apr 2017
8.0

Good, quiet place to stay. About a 10 minute walk from the really busy backpackers area. Far enough to eliminate noise and close enough to be within walking distance to anything. The lake, bars, restaurants, shops. Staff are super friendly and always great you with a smile. They helped sort our bus tickets to mai chau, tam coc and arranged our bai tu long bay cruise cheaper than anywhere in the town. Breakfast and place is simple but good. No communal area so is more like a hotel than a hostel.

    • 10.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 8.0Staff
    • 4.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Switzerland, Male, 31-40
  • Novice Nomad
  • 7 reviews
29th Mar 2017
8.3

Cheap and basic room with good location for exploring the Old Quarter, staff was very helpful with booking tours and transportation, supposedly the hotel closes at midnight but the front door was left unlocked with nobody at the reception which was a bit weird but didn't worry me really

    • 10.0Value For Money
    • 6.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • England, Female, 18-24
  • Novice Nomad
  • 3 reviews
25th Feb 2017
9.4

Great hostel if you don't care about having a lively atmosphere. The staff are really helpful and make it really easy to book cheap tours and buses. The wifi was really good, the room was nice (although the shower/bath didn't drain well) and there was a really good breakfast choice. Will definitely stay here again if I go back to Hanoi!

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 6.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • Germany, Female, 18-24
  • Novice Nomad
  • 6 reviews
9th Jan 2017
8.3

For those who like to stay in the Old Quarter it is a good spot. The staff is very helpful, especially in giving a good overview over the food options (would definetely recommend to follow!) There are also loads of opportunities (and offers) to boook tickets, etc. helpful and makes traveling easier for those who like that. Atmosphere is almost none because of the lack on a community room. Its definetely more a Hotel than a Hostel! Had a private room and liked it a lot.

    • 8.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
1st Jan 2017
9.4

If you are looking for a budget hotel this is the place to stay. Great location and even better staff.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness

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