Hostelworld.com
HostelBookers Logo

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

Hanoi Phoenix Palace Hotel

  • 27A Phu Doan Street, Old Quarter - Hoan Kiem Dist, Hanoi, Vietnam

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

Prices
map
reviews
9.1
Superb 250 Total Reviews
  • Value For Money 9.0
  • Security 10.0
  • Location 9.3
  • Staff 9.7
  • Atmosphere 7.3
  • Cleanliness 9.3
  • Facilities 9.0
BOOK NOW
9.1
Superb 250 Total Reviews
  • Value For Money 9.0
  • Security 10.0
  • Location 9.3
  • Staff 9.7
  • Atmosphere 7.3
  • Cleanliness 9.3
  • Facilities 9.0

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines

  • Show:
  • Sort By:
18th Nov 2016
9.7

We stayed before and after a trip to Halong Bay in two different rooms - both very nice and appeared to have been recently renovated. The staff are welcoming and accommodating. The free breakfast is great, and $18 airport pick-up/drop-off can be arranged. HSBC ATM at the entrance and close convenience stores. One downside was the '02 tier of rooms (i.e. 302, 402...etc) appear to have linked the closet with the vent of the room below. You can hear everything if they are loud. Overall great hotel.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
3rd Nov 2016
10.0

A very nice start to our Vietnam experience. Close to the old quarter, so expect to hear the motor bikes in the morning. Included breakfast was very good, enough to see us through till early evening. The staff were all friendly and helpful with directions, calling our tour organiser for Ha Long Bay and rail travel.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • England, All Male Group, 25-30
  • Avid Traveller
  • 12 reviews
3rd Oct 2016
8.0

Decent comfy clean rooms for a good price, we stayed for our first couple of nights off the plane before moving to a hostel with some atmosphere to meet people. No complaints at all though and close enough to walk to the old district

    • 8.0Value For Money
    • 10.0Security
    • 8.0Location
    • 8.0Facilities
    • 8.0Staff
    • 4.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • USA, Male, 18-24
  • Novice Nomad
  • 1 review
22nd Sep 2016
8.6

Great place for those on a budget. Very helpful staff. Vey welcoming environment.

    • 8.0Value For Money
    • 10.0Security
    • 8.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness

Hostelworld Mobile Apps

Book on the go with the new Hostelworld mobile apps.

Search and book more than 33,000 properties in over 170 countries, from anywhere.

Newsletter Sign Up

Submitting your info

Thank you for signing up to our newsletter!

Sign up for our newsletter to get the best hostel deals and news sent straight to your inbox. You can unsubscribe at any time.