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Hanoi Posh Hotel Reviews

18 Hang Hom, Hoan Kiem district, Hanoi, Vietnam

Reviews & Ratings Explained

92%

Rating
40 Total Reviews
  • 90%Value For Money
  • 92%Security
  • 95%Location
  • 98%Staff
  • 84%Atmosphere
  • 93%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Really great staff, good breakfast, good internet. I only couldn't make international phone calls, that was the only thing I wasn't happy about.


94%

It was a pleasure to stay here, and we stayed again when we revisited Hanoi. Staff very helpful, & while tours etc are on offer they are not pushed. Not all rooms have external windows, but the rooms we tried were all roomy with nice feel (& furniture). There is secure lockup if you need bag storage & a safe in the rooms (& at reception). Breakfast is very good, part buffet and the rest cooked to order. Location perfect for everywhere in Old Quarter. Would confidently recommend this hotel.


94%

Awesome staff. Most hospitable and friendly staff on our trip, with a smile on their faces everytime we meet. Free breakfast was excellent, and they helped us with everything we needed like travel and tours. Room itself was big and spacious, bed comfy. Overall, for the price, it was one of the best of our trip.


97%

Lovely hotel! Very friendly and helpful staff. Breakfast included. Located in the old quarter of Hanoi. We booked a two day trip to halong bay through the hotel, which we really enjoyed. We give this hotel our best recommendations!


86%

Staff extremely helpfull, very nice family. We bought train tickets with them and one of the boys came in a taxi with us, waited at the train station with us and got on with us to make sure we were in the right bunk.


94%

We arrived there and, because of a small problem with the electricity, they asked us to move to Jasmine Hotel (one of their hotel). The staff is amazing, friendly, nice, always able to help you to find a restaurant, to give you any kind of information about Hanoi, to book a tour or a ticket! Our room was clean, big, with a nice bathroom. Really good breakfast! We suggest you to choose Hanoi Posh Hostel or Jasmine Hotel, the best place where you can spend a nice time in Hanoi!


86%

Good cheap hotel near the lake with great breakfast.

  • 28th Dec 2013
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Couple, 25-30
  • (1 review)


80%

Good location and yummy breakfast. Laundry was a bit expensive but ok. Wifi was frustrating at times


94%

We stayed here for 2 nights and it was the best so far on our trip, SUPER-hot water, tv in the room, clean and secure!!!! Definitely recommend!!!!


100%

The staff were so friendly and helpful, they made everything so easy.


100%

This is an amazing hostel. It's very cheap and very good quality. The rooms are cleaned to a good standard every day and breakfast is included. The staff at the hotel were extremely friendly and helpful - they helped us plan our trip and advised us on places to see etc. The staff at the hotel really helped to make our vacation an amazing experience.


100%

Very friendly staff who warned us of potential scams and gave us some tips on how to get around Hanoi. Made a bus driver wait 30 minutes for us to get back from Halong Bay tour!

  • 14th Nov 2013
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 18-24
  • (1 review)


100%

I would recommend Hanoi Posh Hotel to anyone. A family run hotel where the staff are all so sweet and helpful. The location is perfect, the rooms were clean, secure, and the price was reasonable. Great value for money.

  • 9th Nov 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 25-30
  • (1 review)


100%

This hotel is incredibly good. The staff is always friendly and caters for everything. They can give you valuable tips about pricing, sightseeing and can book tours to Ha Long Bay or even organize your train ticket for you if you ask them. After a trip to Ha Long Bay we had to stay longer in Ha Noi because of Haiyan. They did everything to help us find another appropriate hotel. After one night we returned in the know of Hanoi Poshs good service and big and always clean rooms.


94%

Excellent hotel with friendly and helpful staff. On arrival we were given a complimentary welcome drink which we thought was a nice touch. Very clean and spacious rooms. Fantastic location in the centre of the Old Quarter. The only downside was that our window was facing a wall but when you are paying competitive rates you really can't complain as everything else is spot on.


69%

Good and helpful staff /w travel arrangements, storage/taxi/train services. Atmosphere inside is not inviting! Breakfast was disappointing. Laundry service was not good as clothes not cleaned! Room was ok.. Make sure to ask the staff when booking trips to halong bay /Sapa what the average age groups are on the tours. We ended up in both tours together with lots of (senior) people... Disappointing. Lot of oldies and few backpackers in hotel, unclear what type of customer they aim for


97%

The staff here are the most friendly and helpful out of the twenty or so that I've stayed at on this trip. They really look after your interests. Room 202 has a lovely little balcony overlooking the hustle and bustle below. Nice breakfast included in price. Great value for money. Could possibly benefit from better communal space, but then it is a hotel, not a hostel. Overall, super happy I stayed here, and would again any time.

  • 22nd Oct 2013
  • Novice Nomad
  • Anonymous
  • England
  • Male, 31-40
  • (1 review)




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