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Hanoi Royal Palace Reviews

18A Quan Su Street, Old Quarter, Hoan Kiem District, Hanoi, Hanoi, Vietnam

Reviews & Ratings Explained


61 Total Reviews
  • 80%Value For Money
  • 76%Security
  • 84%Location
  • 76%Staff
  • 56%Atmosphere
  • 68%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Royal Palace is now called Lotus Boutique Hotel. And it isn't actually on Quan Su St, so it took me forever to find it. I called 3 times but no answer. I was told on arrival I could stay 1 nt but then I would have to move to the Lucky 3 Hotel. I said I didn't want to move hotels and would rather stay in the same place for the duration of my stay. So the owner took me over to Lucky 3. The owners had an awkward debate about how they would split the money. Miserable place, windowless room.


Very nice hostel, great location and very nice and polite staff. However, wifi didnt work very well, breakfast was nice but they werent filling the missig stuff. Overall a nice place but they should take care of the details that would make this place worth receiving the name of hotel.


The staff were fantastic here and went above and beyond to sort all our enquiries and any issues. Good hotel rather than hostel - eased us in after our jetlag.

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