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Hanoi Tony's Hotel Reviews

56 Ngo Huyen street, Hoan Kiem, Hanoi, Vietnam

Reviews & Ratings Explained


124 Total Reviews
  • 78%Value For Money
  • 76%Security
  • 93%Location
  • 82%Staff
  • 73%Atmosphere
  • 67%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Great coffee. But showers are terrible. Absolutely no water pressure. I stayed on level 3, and I honestly could have poured more pressure out of a water bottle, and more water! I was put in an 8-bed dorm, after paying for a 4-bed. There was much confusion about whether I had paid or not. Didn't get a great vibe from the staff in general, but Tony himself was very friendly and helpful. I was also very sick whilst here, and there was no toilet paper provided during my 3 days, so take your own!


We booked a double room, we paid for a double room on arrival but when we got to the room it was a dorm room. No problem in staying in a dorm room but we did not want to pay for a double when a dorm is much cheaper. When we asked for some of our money back as we hadn't got the double as booked- the staff were very rude and aggressive. We finally got a bit back but not what we should have.


The hotel was a bit overstated. Things listed in the facilities section on HW that we didn't see include BBQ, cafe, and bar. (You could buy drinks from a fridge). ATMs close but not on premises. The breakfast was free and good though a sign there says it costs 30000 VND which confused us and resulted in us not taking advantage of the free breakfast the first day. Staff were friendly. Room was damp with poor ventilation but clean with AC. If cost is your primary concern this hotel will do fine.


Nice hotel. Good location in the main backpacker area. Rooms were good value, although price did go up on our second night which we hadn't booked ( not by much be a bit annoying, since we were only told when checking out). Helpful with our trip to halong bay. Room was nice enough although did smell like mould and damp!


Nice little hotel with great location. All main attractions are reachable within walking distance. The breakfast was very tasty. The staff was nice and very he When we arrived they gave us a welcome breakfast and the staff was really nice, specially Tony When we returned from Sapa in the night bus, we arrived in Hanoi at 5am so we went to the hotel and the staff let us stay us inside the hotel till they had an empty room. We recommend at all!

  • 23rd Mar 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


Absolutely loved this hostel the staff are very friendly and helpful, The manager of the hostel Tony was so friendly and helpful. Booked a trip to Halong bay to do Party through the hostel with a very helpful member of staff called Thuy who helped me with all my questions i had about the trip.When i arrived at the island I was welcomed by a tour guide called Hung who took care of us the time we were there. All round great hostel and great staff i will be coming back and staying with these guys .


Hostel dorm rooms were damp, things felt moist even when the air conditioner was on. The walls were sticky and moist.. The staff and location however were excellent, and for the price you pay I guess it's alright compared to some of the hostels around it. Be careful booking your tours through them though, be sure to shop around


The location is good and tony was very helpful! But the room was so damp my bedsheets were wet when I put them on! My mirror had a constant film on condensation and my girlfriends asthma got really bad because of the damp!


We requested for a Cab to pick us up from the airport to the hotel at 18 USD, arrived less than 45 minutes to the hotel. Room was clean and facilities were working well. The staff at the front counter was really helpful, patient and friendly. She gave us an easy to navigate and resourceful map and introduced us some of the nice food to try and places to shop. We booked Halong Bay tour packages and 2 way sleeper bus from them which are at a lower rate than outside. Save your time from sourcing fr

  • 1st Mar 2015
  • Novice Nomad
  • Anonymous
  • Vietnam
  • Male, 25-30
  • (1 review)

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