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Hanoi Zesty Hostel Reviews

20B Hang can str, Hoan Kiem Dist, Hanoi, Vietnam

Reviews & Ratings Explained

83%

Rating
70 Total Reviews
  • 88%Value For Money
  • 84%Security
  • 92%Location
  • 83%Staff
  • 75%Atmosphere
  • 80%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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60%

The staff are friendly and the location is good, close to everything. The rooms do not lock, there are no lockers, breakfast was your basic friend egg and a roll (although endless free coffee was good). Th emplacement, despite saying restaurant doesn't actually offer meals, but there are a few decent places very close by. The rooms were well equipped with a fridge and TV, but quite dark and hard mattress. If passing through for a night, then it is fine, but wouldn't recommend for longer than 1.


100%

Centrally located in the old quarter. Close to the lake. Staff was friendly and so helpful for anything I needed. I stayed here while I was apartment hunting and they were really flexible with my booking when I needed to change it. I would recommend this place.


97%

Anna and Tomas are amazing staff! they helped me with everything I needed and were very accomadting! also if u need bookings with halong bay and sapa go to Anna! she's great to talk too and will get u a good deal and an unforgettable trip! also hotel is affordable and pretty nice, TV fridge aircon all work well. rooms were clean. breakfast was pretty standard, otherwise the overall value is above what others offer for the price!!


100%

Hotel staff are super friendly and helpful. They even invited us out for a drink at night and we became friends.The rooms are Tiny and comfy ,The facilities were clean and our room.We have a great time stay at Hanoi. Highly recommended

  • 16th Aug 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Couple, 18-24
  • (1 review)


97%

The hostel itself was very nice, the rooms very clean and the free breakfast was reported as 'delicious'.Everyone at the hostel was amazingly helpful and made our stay enjoyable despite missing the Ha Long Bay trip


100%

Location: Located in the old quarter of Hanoi.Staff was very friendly. They helped us on our reservations and gave us very good tips.The rooms were very comfortable with aircon and mini bar.


100%

The rooms were very comfortable with aircon and mini bar. The staff were all excellent and made us all feel at home and were extremely helpfull.They can help you to book cruises to halong bay and Sapa. Very good option.Recommended Hanoi zesty


51%

Just ok. Nothing more. Our 4 bed dorm smelled a little off. The bathroom was damp with a drip from the ceiling right above the toilet. A little inconvenient. No lockers. Ok wifi. Breakfast offered - quite basic. Alright location. No atmosphere.


97%

We had a lovely time at zesty Hostel , the beds and bathroom were clean and towels were provided. Very good location in the old quarter of Hanoi. Staff were friendly and helpful; helped with train tickets and Halong Bay. Good value for money.Recommended this hostel.

  • 7th Aug 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


97%

Zesty Hostel is a great hostel in the old quarter ( centre) of Hanoi. Very clean and quiet but very cheap. Staff all super friendly and everything fuctions well. Highly recommend it

  • 6th Aug 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


31%

Worst hostel. Booked a double for $10, only to be told on arrival it would be $100. We refused to pay and they told us 'in Vietnam, the price of the last available room is inflated'. We cancelled and they offered us a double for $10. (The one we booked?) The room was atop a dark narrow staircase, a/c leaked, soaking the bed, light fittings hung from walls, walls were damp, shower was cold and handheld, I also opened the wrong room by mistake with my door key. Staff extremely rude and unhelpful.


57%

They first gave us a room without window which was stinking terribly from the bathroom. You couldn't stay in their longer than a minute. We asked for a new room and they didn't hesitate to give us another one with window. The smell wasn't better in the new room but at least it had a window so you could do something against it. The woman at the front desk asked us all the time where we are planning to go, I think she wanted to sell us a tour, quite annoying. Breakfast was average.


100%

Bon emplacement, chambre propreet nettoyée tous les jours. Personnel agréable. Petit déjeuner inclus mais ne pas en demander plus... bons conseils. chambre petite et sans fenêtre, on ne pouvait pas tourner autourdes lits. Literie confortable

  • 28th Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


100%

The best bit about Zesty was that the staff was very friendly and I felt that they looked after us. We had to delay the tour to Halong Bay due to bad weather and they sorted everything out for us. The room was pretty good too and it is in a good location. They provide breakfast in the morning and the pho was a good breakfast!

  • 28th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


100%

i had 4nights in this hotel. this hotel is cheaper than other hotels, but better ! its location is close to oldtown and beer street so you can enjot night life easily. and room is clean, there are no bugs and smell. and staffs are really kind and helpful. so if you want to had a good rest and comfortable sleeping, this hotel is the best choice !


69%

Perfectly nice hostel, clean and good location, but nothing special. There were no lockers available to stash valuables, and the staff hassled you a little to book trips to Halong Bay and Sapa with them, but overall a good hostel.


89%

Hostel is loud as the sound travels up the stairwell. However the rooms are hotel standard for hostel price. Helpful staff who will book trips for you.


26%

Worst place ive ever stayed, smells from the toilets to dodgy beds

  • 19th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


80%

The dorm was OK, the only bad thing was a terrible smell coming from the bathroom ... A bit annoying


86%

Member of staff waited up for us till 3am 5 hours late for our check in time just to give us or room. Friendly and helpful staff who worked really hard to please.

  • 17th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


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