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Happy Valley Hale Hostel Reviews

332 No. Market St, Wailuku, Maui, Maui, USA

Reviews & Ratings Explained

80%

Rating
17 Total Reviews
  • 80%Value For Money
  • 90%Security
  • 70%Location
  • 80%Staff
  • 80%Atmosphere
  • 80%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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63%

Definitely nice people, but not a professional hostel. Here is a few things to know before you book: 1. Check-in time is only 2-5pm, otherwise you have to pay $25 late fee; besides, you have to arrive at the exact time otherwise nobody would check you in. 2. Check-out time is 10am; no luggage storage. 3. Their kitchen area has no stove nor oven; no breakfast. 4. Rooms smell a bit musty and do not have good air flow. 5. Other than check in and out, no staff present to offer assistance.

Owner Comment (Hide)
Our check in is by app't as we have only 10 beds & we give 1-1 attention to each guest. We take time & answer questions about sights to see, and other things to make them comfortable. We were present to check this guest in & on day they returned keys, we wished them our aloha. We are saddened when ANY guest does not fully read policies & descrip't on website & then is incorrectly upset with us that their flight arrives at late check in time frame..All professionally noted on website 4 fairness



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