Hash International Hostel Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
Steel bed is not strong enough...so the bed always shaking the room setting was like a puzzle...the room card in my room was broken so that around 24 ppl were staying in a unsafe area... atmosphere was nice in the entire room area and bar area
Generally a really nice, and nicely decorated hostel with friendly staff and friendly fellow travellers. Could do with offering free padlocks for the in-room lockers to increase security (take your own padlock with you).
The room was nice and clean, although the room itself was extremely warm. The bar downstairs had a good atmosphere, drinks were reasonably priced and they also have a decent breakfast for 25RMB. None of the staff speak English and generally seemed quite unfriendly and unwilling to help, with the exception of the manager who did speak English and was very helpful. When checking out there is nowhere secure to leave your luggage to pick up later. You can get to most places easily by bus or subway.
The manager was great, offered dumplings for the New Year, and helped us out with a museum we planned to visit. The rest of the staff was greatly incompetent, didn't speak English, and wasn't helpful AT ALL in trying to find open restaurants in the area, even though there is a mall with a great food court a block down the road. Beds are uncomfortable, rooms unbearably hot, bathrooms dirty and no toilet paper, smoking in the hall. They do have an exceedingly well stocked bar, though.
Very unhelpful staff! :-( Even if you speak Chinese, the hostel staff is not helpful. The dog in the lobby was the best part. (The hostel is very close to a metro stop, but the one metro line now doesn't go where you want it to go.)
It was a good location for the winter festivities with good bus links and a taxi to zhongyang dajie was only about 15rmb one way. The carpets need to be hoovered once in a while and if you get really hot you can ask them to open a vent as there are no windows!
- Novice Nomad
- All Female Group, 18-24
- (1 review)
Hostel general impression was good, not a lot of people in the lobby and seats though. Not a really warm & welcoming atmosphere you expect from a guesthouse. Special recommendation for the staff: they should be trained to get clients satisfaction and smile rather than clients money only.
- Novice Nomad
- Male, 25-30
- (1 review)
I would say this place is of a hotel standard, which can be both a good and bad thing! The room was very nice (Kettle, TV, ensuite) and clean. The staff however need to improve on their willingness to help new arrivals! Their English isn't great but sufficient enough if you add a few smiles and some more energy! It would be nice if they showed you to your room and offered advice on what to do and how to get around - these are things hostels do but hotels don't! It does have great potential!
We booked a private room here because nothing else in the city was available. The room was great! Beds were very comfy, private shower and bathroom were very nice. House keeping gave us fresh towels and took out the trash everyday, and the rooms were a comfy temperature. But at night it was loud because they were trying to be a nightclub downstairs. The location could have been better. It's close to the Harbin West Station, but far away from the attractions. Staff is nice but doesn't speak Eng.
The staff can speak very little English. They are not very helpful unless you speak Chinese to them. The 25kuai breakfast is poor. You get a small sausage also small egg and a glass of orange juice. Better off going to the mall beside and pay 40kuai at the German beergarden on the 5th floor for a proper breakfast.
- Novice Nomad
- Male, 18-24
- (1 review)
Although the hostel isn't really in the middle of town, If your coming for the Ice Festival then that isn't either. the hostel is only about 30-40 kuai ($7US) away by taxi so no big deal in terms of location. Its next to a big shopping centre next door with a bunch of western shops and food. The hostel can be quite noisy downstairs due to their live music however this end relatively early. Most rooms don't have windows that face outside. Nevertheless its clean and we enjoyed our stay :)
Overall it is a great and clean Hostel. We stayed in en-suit twin rooms and those were really well fitted out, TV, kettle, nice shower room with shampoo/shower gel, towels etc. One BIG downside it was extremely hot in the room, so tropical that it was difficult to sleep. Atmosphere more of a hotel than a hotel, not many people, very spacious and quiet. There is a bar, but we found a bar next door much cheaper and with better atmosphere. Staff were ok, with limited english.
Staff spoke little English and were rude.Tried to order a drink from their (empty) bar on 1st night, after waiting for 30mins and not receiving the drink after asking about it several times we asked for our money back. This turned out to be an even bigger hassle, with more waiting and lots of attitude. The room was a tiny box, no windows, extremely hot, no way to control temp, dirty, hair all over bed, bed felt like a brick. They also had a dog chained in the lobby they seemed to be mistreating.
Having stayed at around 20 hostels in China I found the staff at this one to be the most unforthcoming. When approached the staff would always answer questions, but their knowledge of the local area seemed lacking. The Manager, however, was very pleasant and helpful, seeming to care about service, but I would say that the rest of the staff were not concerned enough with service. The place itself is comfortable and a nice atmosphere with live music in the evenings. I would not stay there again.
Hash is a very upbeat, modern, chill place to stay in. The staff don't speak a lot of English and could use some practice but the guys are pretty friendly when you make an effort to talk with them and they will try their best to help you! The reception girl did not give the same effort and knows less English. Showers need some maintenance. However it has the feel of a hotel for the price of a hostel! I would stay there again.