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Hatters Backpack Hostel -Birmingham Reviews

92/95 Livery Street, Birmingham, England

Reviews & Ratings Explained

82%

Rating
1525 Total Reviews
  • 84%Value For Money
  • 82%Security
  • 76%Location
  • 87%Staff
  • 81%Atmosphere
  • 83%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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63%

The staff on reception were unfriendly rude and seemed like they were doingus a favour by letting us stay there

  • 23rd Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • All Male Group, 18-24
  • (1 review)


80%

Very good. I would certainly stay here again and recommend it to anyone else basing themselves in the West Midlands given it's location.


83%

nice free pub crawl on friday, funny staff. nice avarege hostel


100%

The best hostel !

  • 20th Aug 2014
  • Novice Nomad
  • Anonymous
  • Romania
  • Female, 18-24
  • (1 review)


71%

this hostel is quite good, though not quite as good as the Hatters Hilton in Manchester. Wifi even works in some rooms which is good. Kitchen is too small I think. Breakfast delicious. The only think is it's a bit of walk from the station so if you have heavy luggage(s), you'd better to hire a taxi for a fiver. Nearest decent supermarket is about 7min. walk.


77%

Luggage room left unlocked and doesn't seem to be monitored. Wifi doesn't work in rooms, only in kitchen and didn't work at all my last day. Relatively short walk to city center. I stayed at the end of a hall and the room smelled kind of like mildew. I think they'd do better to take out the carpet in the rooms, it was pretty gross. It was cheaper than everywhere else in Birmingham yet I felt it was overpriced for what it was. Also, I now have bed bug bites.... Gross.


94%

We liked the friendly attitude of the reception staff. It's in a very interesting area, the Jewellery Quarter with lots of beautiful old industrial buildings, sadly many were derelict. The hostel building itself used to be a factory and has all sorts of quirky features, including sweeping views over the railway to the east and towards the spectacular Birmingham library to the west. Facilities in our double ensuite room were excellent. It was a very relaxing place to stay.

Owner Comment (Hide)
Cheques in the post!

80%

The hostel is really nice and cozy, even if you stay in the big dorms you feel like you are in smallers rooms, because it is divided in 4 bunks sections. All in all it is pretty clean, central, quiet and relaxing. The kitchen might get a bit dirty, especially in the evening, when lots of people are cooking and some dont understand it's a self-catering facility, maybe signs in different languages might help. Also, wifi connection wasnt working for 1 full day.

Owner Comment (Hide)
Thanks for leaving the review, we try to keep the kitchen clean at all times however if you are unlucky enough to use it directly after someone that is less thoughtful it can be frustrating. We lie your idea to put up signs in different languages and will make sure to do this. See you next time!

83%

I had a great time in Brimingham, even though I was there for room viewings in Coventry and only spent the nights there. I had a blast with the other hostel residents and the staff was really friendly and helpful. The hangout areas are very inviting and chilled out. I especially enjoyed the music session on Wednesday in the TV-room! The only minus would be the cellar room I stayed in: the air was quite humid and it lacked fresh air...

  • 11th Aug 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Glad you enjoyed your time here, next time make sure to book for the weekend too so that you can take part in the pub crawl too!

77%

Nice hostel in a beautifull building. With great facilities, clean on suite bathroom and a nice common room for breakfast, cooking or playing games/hanging. Too bad it is a bit far away from the city centre.


89%

Nice hostel, pretty clean and not so noisy.

Owner Comment (Hide)
Hasta la proxima!!

91%

Booked a twin room - well presented & spacious. Grand stay, many thanks!

Owner Comment (Hide)
You are more than welcome! See you next time!

83%

The hostel was really good. Nice living room and kitchen area. The only problem is that there is nothing to do in Birmingham but you can't blame the hostel for that.

  • 8th Aug 2014
  • Novice Nomad
  • Anonymous
  • Scotland
  • All Male Group, 18-24
  • (1 review)


80%

Brand new hostel, very expensive for what you get; you have to setup your own sheets, 12pers dorms, basic breakfest...New staff not from the area, hard to get directions and info. It was clean but they are still undergoing construction, so a bit unfinished.


80%

The Hatters in birmingham provided us with a comfortable and very relaxed environment. Our room was clean and had an ensuite bathroom which was well taken care of, it was very handy being able to shower etc in our own room. We were in a 12 bed dorm which was completely empty, and the hostel in general was quiet. This meant the overall atmosphere was a lot calmer than we were expecting, but this was probably because we stayed mid week. Overall a nice hostel.

Owner Comment (Hide)
We're glad that you liked our hostel, next time that you come make sure to join in with our newly revamped social activities or if you're really looking for a great night out, stay on a weekend when you can join in our amazing pub crawl!

91%

Lovely, friendly staff at the hostel and plenty of facilities available. The location was a short walk from town and we were able to walk into and out several times during the day.

  • 2nd Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
See you next time! regards, Lovely, friendly staff :)

100%

Awesome hostel! Only issue was due to 3 drunk french guys coming in our dorm at 5am and waking everyone in my room, but thats the price i paid for staying in a 12 bed dorm. The rooms are pretty sound proof so no other noise was heard and after they shut up everything was fine. The beds are comfy and everyone seemed really nice. Would deff recommend to a friend.

  • 1st Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
As you said the rooms are pretty sound-proof so if you have drunken people (French or otherwise) making noise in your room, make sure to let us know and we'll be happy to sort it out for you! Glad that you enjoyed your time here so much, see you next time!

77%

Hatters Birmingham has changed a lot since the first time I stayed there, the one thing that remains constant is the amazing people you meet. The staff are very helpful and friendly, and regardless what your purpose for staying there, you always feel welcome.

  • 30th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Great to hear from someone that has been able to see the hostel evolve, great to hear that the most important thing, the people are still as great as always. See you next time!

86%

Overall a really nice hostel with great common areas at the top of the building. Constructive comments: Bag room was left unlocked and was out of view of the reception desk so technically anyone could walk in and take luggage. Kitchen could be much better equipped, organised and better ventilated. More fridge space needed. The dorms would benefit from curtains/blinds as the sunlight woke a lot of people up The lockers were very small. I would have been happier with larger ones.


89%

Great kitchen. Unusual room set up with separate shower and toilet as part of ensure. No hooks in shower and no door, just a shower curtain.


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