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Hatters Hostel- Liverpool Reviews

56/60 Mount Pleasant, Liverpool, England

Reviews & Ratings Explained

85%Overall Rating

From 310 ratings
  • 82%Character
  • 83%Security
  • 94%Location
  • 87%Staff
  • 82%Atmosphere
  • 82%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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100%

Liverpool hatters hostel is really great. My friend and now were there few days ago and we are now back !! Staff is really nice and partys in there are awesome !!!

  • Novice Nomad
  • 20 May 2012
  • Anonymous
  • Canada
  • Male 18-24
  • (2 reviews)

Owner Comment (Show)
Liverpool Hatters Hostel guests are AWESOME! thank you thank you for the 100% review!!

73%

nice, helpful staff. lots of common space and cool things to do. would highly recommend daily/nightly activities to help travelers meet people and make friends. maybe have a cheap dinner where everyone comes together. not far from most of Liverpool's main sights and nightlife.


83%

V helpful,friendly & informative staff,lovely common room.Would recommend to anyone.Central location,easy to find.

  • Novice Nomad
  • 19 May 2012
  • Anonymous
  • England
  • Female 41+
  • (2 reviews)


90%

The Hatters was impressively big and I found I had so much room to put my stuff which isn't usually the case. Excellent facilities, comfy bed, big kitchen and dining areas, good breakfast, and free wifi which was a bonus. Only thing is the hostel is almost TOO big and at times it's hard to meet people because it's hard to find them! Overall I would definitely recommend this hostel and would definitely stay there again if I was ever in Liverpool again.

  • Novice Nomad
  • 18 May 2012
  • Anonymous
  • Australia
  • Female 25-30
  • (5 reviews)


97%

Excellent hostel in a fantastic location and due that the price was also fantastic. Train station, town, nightlife is all in walking distance. Staff were excellent very friendly and helpful. Definitely recommend and will stay again when I'm in Liverpool next :-) ,

  • Novice Nomad
  • 18 May 2012
  • Anonymous
  • England
  • Female 18-24
  • (2 reviews)


83%

I had very nice four days in liverpool thanks to hatters hostel, recommend it to all!!!

  • Novice Nomad
  • 15 May 2012
  • Anonymous
  • Poland
  • Female 31-40
  • (1 review)


100%

Although I was asked for my Passport and I was born and bread Five streets away from the hotel, my girlfriend and I found this very funny and would be booking again for future stays either in Liverpool Manchester or Birmingham. I for one will spread the word of how polite, good, clean and caring the staff and hotel is and are. My girlfriend and I hope to be able to stay many more times in the future months.

  • Novice Nomad
  • 14 May 2012
  • Anonymous
  • England
  • Male 41+
  • (1 review)

Owner Comment (Show)
HA! we are sorry - but security is security! Glad you had a good time with us - we look forward to seeing you again :)

97%

Everything was all right; especially the staff was very friendly and helpful. I definitely will accomodate there next time in Liverpool.

  • Novice Nomad
  • 13 May 2012
  • Anonymous
  • Italy
  • Male 31-40
  • (3 reviews)

Owner Comment (Show)
Great - were glad you had a good time - tell the world! Check out Manchester and Birmingham Hatters too!

83%

great place to stay, very handy to everything, if im in liverpool again i will be staying again

  • Novice Nomad
  • 11 May 2012
  • Anonymous
  • England
  • Male 25-30
  • (1 review)


83%

My only complain is that they don't have lockers in the rooms, but everything else was great!The staffs are really helpfull, the location is great, 10 minutes away from the train station and the centre!

  • Novice Nomad
  • 11 May 2012
  • Anonymous
  • Brazil
  • Female 18-24
  • (3 reviews)

Owner Comment (Show)
hey, were happy you had a good time! sorry about the lockers - most rooms have them, and we do have 24/7 luggage storage/and safes for valuable items - all looked after by the 24/7 reception team :)

73%

I was expecting a higher standard because it cost us £70 a night. The facilities were basic, the room smelt of smoke and the decor was very tired. The location was great though and it was good to have a TV. If it had been cheaper I would have been really pleased but I couldn't help feeling ripped off!

  • Novice Nomad
  • 11 May 2012
  • Anonymous
  • England
  • Couple 18-24
  • (1 review)


87%

very helpful staff, always there when needed :)

  • Novice Nomad
  • 10 May 2012
  • Anonymous
  • Germany
  • Female 18-24
  • (1 review)


100%

I booked an ensuite room but there is no hot water from the shower tap. I seek help from the front desk and the staff is very helpful. He came to my room for a check but still cannot figure out the reason, I was advised to change to another room. The new room was the same with no hot water. The staff apologized and suggested me to use the shared bathroom and refund part of the rent. I really appreciate the staff helpful attitude and take the initiative to refund part of the rent fee.

  • Novice Nomad
  • 08 May 2012
  • Anonymous
  • Hong Kong
  • Male 25-30
  • (1 review)


80%

only stayed one night here plus it was a monday so I'm guessing that was the reason it was pretty quiet. however the fella at the desk was a legend think his name was matt or mark. gave a great welcome, took out a map to show me the best places to go in liverpool and even invited me to a gig all in the first few minutes of getting to the hostel. got the feeling it would be a good place to stay for a few nights. also the location is second to none!

  • Novice Nomad
  • 07 May 2012
  • Anonymous
  • Australia
  • Male 18-24
  • (1 review)


87%

Really enjoyed this hostel experience, decent sized rooms, cage under bed style lockers (not big enough for whole pack but sufficient for valuables), decent breakfast, nice common areas, friendly staff, good location. The directions from the coach station were a little confusing - look up on a map before you arrive! Also, the free wi-fi was broken. Conveniently they already have a 'paid' wi-fi option in place so I can't help but wonder how often the 'free' wi-fi actually works.

Owner Comment (Show)
nooo! were so sorry - we do have free wi-fi! in common areas - and paid wi-fi in the rooms. The free wi-fi is used by our back office team, so if it goes down we cant get online either! - we have however bought a fancy new router thing and hired a 24/7 technician :) if your in ANY Hatters Hostel - send us an email (quote Liverpool Manager), and I will make sure you have free internet (or pay for it myself) :)

80%

Unfortunately we haven't found wine opener.

  • Novice Nomad
  • 03 May 2012
  • Anonymous
  • Hungary
  • Mixed Group 25-30
  • (5 reviews)


80%

Great hostel but was woken by slamming doors every morning. Thicker walls or quieter doors definitely needed.

  • Novice Nomad
  • 29 Apr 2012
  • Anonymous
  • Australia
  • Female 18-24
  • (3 reviews)


77%

Good location, very close to all attractions :) No personal lockers in rooms. Very basic breakfast. But still is ok ;)


90%

A really nice place to stay in Liverpool. Definitely one of the best hostel in England.

  • Novice Nomad
  • 27 Apr 2012
  • Anonymous
  • Chile
  • Male 31-40
  • (4 reviews)


73%

Good hostel in a very good area of the city. But...... very small 6bed room, no lockers and no bed light

  • Novice Nomad
  • 25 Apr 2012
  • Anonymous
  • Italy
  • Male 31-40
  • (8 reviews)


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