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Hatters Hostel- Liverpool Reviews

56/60 Mount Pleasant, Liverpool, England

Reviews & Ratings Explained


2900 Total Reviews
  • 85%Value For Money
  • 84%Security
  • 94%Location
  • 89%Staff
  • 87%Atmosphere
  • 81%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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While I was staying there, the hostel was undergoing some major renovations, so the lobby was a bit untidy and the lift wasn't working. Aside from that, and a bit of noise generated by the construction, I really enjoyed my stay. Free breakfast and tea/coffee, clean bright rooms, a bathroom for each room, and friendly, helpful staff all worked together to make a pleasant stay. It is also just a 20 minute walk from the train and bus stations, and slightly more from the waterfront areas.


I enjoyed my stay here again at Hatters. Its located near the Catholic Cathedral and is located near all the attractions of the city! Staff were very helpful and friendly. The only thing I can say is that the showers take a long time to heat up but other than that the facilities in the hostel are excellent and its well worth the stay! I like the fact too that they do organized pub crawls and you can buy tour tickets straight from the hostel at reception too! A top hostel!


Good hostel, no complaints


Nice hostel! Big rooms and a great location in the city, definitely recommend it!

Owner Comment (Hide)
Well this review has certainly made our day! :) Thank you for leaving us feedback, and we hope to see you again in the future!


The hostel is near every main points in the city. The breakfast and private 3 bedroom was confortable. The staff was very helpful when asked. They even let was wait in a confortable place for hte check in because we arrived too early in the morning (5 AM). The only thing bad was that the recepcionist told us the Beatles museum tickect was cheaper in the hostel than in the museum, but wasn´t, it was even expensive cause included betales+Elvis exposition, and we only wanted Beatles.


Excellent place to stay!!!

  • 5th Mar 2014
  • Novice Nomad
  • Anonymous
  • Colombia
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
We 100% agree! Therefore, we are 100% certain that you should come back to visit us again! Thanks for leaving a review! We love it when our guests enjoy themselves, so you've just put huge smiles on our faces :D


Location is excellent in the center of the city. The staff were nice. Free computers with internet should be a standard - now they make you pay. Free wifi was working in a very limited area and not very well. We had only cold water in showers all the time we spend there, didn't matter if it was morning or afternoon. Otherwise a nice hostel!


well the female dorm's bathroom has little jam problem with the drain at the sink and showering place, hope the hostel can fix that.


I booked an 8 bed dorm and they upgraded me to a 6 bed for free just because it was a little more quiet in the 6 bed. That was nice. The room was clean and comfortable. Free breakfast was good. Good location and good value for money. Only gripe was no free WiFi (that I could find).

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