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Hatters Hostel- Liverpool Reviews

56/60 Mount Pleasant, Liverpool, England

Reviews & Ratings Explained

84%

Rating
3234 Total Reviews
  • 83%Value For Money
  • 83%Security
  • 93%Location
  • 87%Staff
  • 84%Atmosphere
  • 78%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

The hostel is very well located and staff are friendly. The hostel was passing through some repairs while we stayed there, however it did not disrupted our time there.

Owner Comment (Hide)
Thanks for taking the time to review us.Thanks for the kind word happy to see you had a good time come back soon.

97%

Very well located, great staff and good room. The only problem was with the shower, but nothing too serious.

  • 15th Dec 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
To paraphrase Jay Z : Thank you, Thank you, Thank you You're far too kind Hold you're applause This is your Trip not mines Thank you, thank you, thank you

89%

One of the greatest hostel I've ever being

  • 14th Dec 2014
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
ᕕ༼✪ل͜✪༽ᕗ Wohooooo ! Come back soon Thanks ;)

80%

Decent enough hostel. Only stayed a night but seemed like they always have something on to entertain guests and in house bar. Staff member who checked me in was very friendly. Could have been cleaner in the rooms and they felt a little tired and worn. Overall great price, great location. With a little work it would be even better.

Owner Comment (Hide)
Thanks for chosing us! We take you suggestions on board Till next time :) thanks for the review

91%

Would definitely stay here again

  • 3rd Dec 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
We are really happy to hear that!.Thanks for staying with us hope we see you again soon ━☆゚.*・。゚

100%

Cheaper than many places in London and far nicer

  • 30th Nov 2014
  • Novice Nomad
  • Anonymous
  • Argentina
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
"Ride 700 miles that way, you're still in the North. 400 miles that way. 300 miles that way. The North is larger than the other six kingdoms combined. And we are the Warden of the North. The North is Ours." ᕦ( ͡° ͜ʖ ͡°)ᕤ

51%

A couple employees were very grumpy, even rude. There was one very nice employee working the night shift though. Mostly the bad review is about cleanliness. The bathroom was awful if you got a centimeter outside the actual sink or toilet. In the actual bedroom the sheets were fine but the carpet was torn up all around it and the walls had some mold. There was free tea which was nice. I wasn't going to leave a review at all but I kept getting emails.

Owner Comment (Hide)
Nooooo !!!! Please tell us if anything is not clean we have an all day team of cleaners on hand! As for those with grumpy faces we ʕ •̀ o •́ ʔ thet now have to stand on their heads that way the are atleast smiling!! Seriously we looked at that as it is not the norm here we love helping you have a great time See you again soon ʘ ͜ʖ ʘ

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