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Hatters at Hilton Chambers Reviews

15 Hilton Street, Manchester, England

Reviews & Ratings Explained

85%Overall Rating

From 178 ratings
  • 81%Character
  • 86%Security
  • 91%Location
  • 88%Staff
  • 82%Atmosphere
  • 84%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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80%

Overall good hostel, breakfast is included, clean and good location.

  • Globetrotter
  • 15 May 2013
  • ravasd
  • Romania
  • Male, 18-24
  • (23 reviews)


93%

we enjoyed our stay in Hatters despite our 1 night stay. We were skeptical about the standard and the quality of our stay and services provided in this hostel after a bad experience from the previous night stay in another hostel. However, we were surprise and delighted for what we saw, what we get and what we experienced. This place is very near from the Bus interchange, Train station and loads of bars, eatries around the corners. People are friendly and it is in a safe location.


90%

I'm very satisfied with accommodation in your hostel and I highly recommend it to everyone! Greetings from the Croatia.

  • Novice Nomad
  • 10 May 2013
  • Anonymous
  • Croatia
  • Male, 41+
  • (1 review)

Owner Comment (Show)
Hello to Croatia!!! And thanks for your review, much appreciated :)

73%

Good place to stay for a couple of nights... the TV room was very small and there was always someone there

  • Novice Nomad
  • 10 May 2013
  • Anonymous
  • Chile
  • Male, 31-40
  • (2 reviews)

Owner Comment (Show)
Cheers for your comments :) Small but cosy, yes? Haha with everyone's support and loyalty to our lovely hostel we hopefully will be able to expand our communal areas sometime in the future!

90%

Have a great time there - staff really nice

  • Novice Nomad
  • 07 May 2013
  • Anonymous
  • France
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Thank you Coline!!! We recommend you to other hostels ;)

80%

Besides finding someone asleep in my bed when I came in my stay was pretty great.

  • Novice Nomad
  • 05 May 2013
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Oh, no that's just part of the vibe, as well as free breakfast we also provide snuggle buddies. Joo-oking! Honestly, bed hopping gets on our nerves too, and we're not even in them. It was nothing un-fixable though I hope, and glad you enjoyed everything else :)

100%

perfect stay and very helpful staff

  • Novice Nomad
  • 02 May 2013
  • Anonymous
  • Italy
  • Mixed Group, 25-30
  • (1 review)

Owner Comment (Show)
Perfect, ooh la laa!! We do try ;) Thanks and see you soon again!!

90%

You can book a computer at the hostel, but it will cost you 2 pounds an hour. also, you need to pay for a towel. The free breakfast is quite O.K., though, and you can have a free cup of tea or coffee any time you feel like it.

Owner Comment (Show)
Thanks for leaving us a comment! Our computers are £2/hr (you can also buy just 15 mins for 50p if you don't need all that time) and there's always the free WI-FI throughout our common areas - if you ever have a question about this we're here at reception 24/7 :)

80%

A LARGE HOSTEL WITH A GOOD VIBE!NICE STAFF.VERY CENTRAL FOR EVERYTHING IN MANCHESTER!I WOULD STAY AGAIN..

  • Globetrotter
  • 23 Apr 2013
  • Anonymous
  • England
  • Female, 41+
  • (26 reviews)

Owner Comment (Show)
Thanks very much :) Our hostel is located in the artsy Northern Quarter, smack in the middle of Manchester's best bars, quirky art centers and retro shopping! We welcome you back with open arms :)

83%

This branch of Hatters is quiet, respectful & you can get a peaceful night's sleep. Staff are polite & helpful, and the kitchen facilities are great. I would like to stay here more often if I could.

  • Novice Nomad
  • 23 Apr 2013
  • Anonymous
  • England
  • Male, 25-30
  • (9 reviews)

Owner Comment (Show)
Thanks! Hilton Chambers is known to be the more quiet branch where you can get a good night in, whereas our Hatters branch round the corner is better for a good night out ;) You're welcome back any time :)

87%

It was great. very welcoming, good place to stay and GO MANCHESTER UNITED !

  • Novice Nomad
  • 22 Apr 2013
  • Anonymous
  • France
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Thanks for your comments!! As well as hosting you for match days, we can also offer you discounted tours for the Man Utd Stadium & museum (and we've got offers for the man City fans too ;) ) See you soon for Man U's next big game!!!

87%

The staff are very nice and friendly. .The kitchen and TV lougue are very comfortable for my stay. The Location is excellent which is about 3-5 minutes from Piccadily Garden and 7-8 minutes from Piccadily railway station. Free wifi is provided within common area, but not available in room. Any way, I feel happy during my stay and will continue to stay there next time.

  • Novice Nomad
  • 21 Apr 2013
  • Anonymous
  • China
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Thank you for your great comments! Hilton Chambers has a great location and it's close to many attractions! We hope you will visit us again! :)

87%

I enjoyed my stay. Everything was clean. I should have noted in my reservation that I needed a bottom bunk as I was unable to get to a top bunk, but an understanding roommate switched with me and all was good. You might want to mention, though, in your reservation page that if people have mobility issues that there are stairs and to reserve a bottom bunk.

  • Novice Nomad
  • 21 Apr 2013
  • Anonymous
  • USA
  • Female, 41+
  • (2 reviews)

Owner Comment (Show)
Thanks for your review! Our system automatically allocates people to beds so sometimes it's hard if we're full, as the system isn't as nice as we are ;) You can indeed leave a note on your booking page that you need a bottom bunk, or alternatively just drop us an email or give us a call and we'll be happy to sort it out for you!

90%

Nice environment, friendly staff. En-suite bathroom was fairly spacious. Convenient location and great value for money - would definitely recommend.

  • Novice Nomad
  • 21 Apr 2013
  • Anonymous
  • Scotland
  • Male, 18-24
  • (3 reviews)

Owner Comment (Show)
Why thank you very much! You can check out our website for deals = even greater value for money ;)

83%

The beds-especially the matresses were very uncomfortable - the beds made noises the whole night and after 3 nights my back hurts because of the old matress

  • Novice Nomad
  • 20 Apr 2013
  • Anonymous
  • Austria
  • Male, 25-30
  • (3 reviews)

Owner Comment (Show)
We're very sorry to hear this - if you are experiencing peoblems like this just come down to reception and we'll see if we can move you to a different bed or provide you with extra pillows etc!

83%

A nice enough hostel, nice tidy rooms and the free breakfast was really good. Good location. would stay here again.

  • Novice Nomad
  • 20 Apr 2013
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


33%

One of the worst hostels that I've stayed. There was so much noise. Lots of french teenagers were running through the place and yelling a lot, and the guy at the reception simply didn't do anything, he just watched everything. Besides, the bathrooms were dirty. Before I arrive I had already decided to stay 2 days, but after all this mess I left the place at 4 am of the following day.

  • Novice Nomad
  • 18 Apr 2013
  • ottoecv
  • Brazil
  • Male, 25-30
  • (4 reviews)

Owner Comment (Show)
Oh no!! We did have a group of students staying for quite a long time recently, and although we do our best to keep everything relatively calm, it is difficult to keep 30 students under control while still allowing them to have a good time! If you are having problems like this however, just come to reception and we will be happy to put you in a quieter area of the building or take further action with the other guests!!

77%

The walls in the rooms weren't particularly clean. Upon first arriving and lying down on the bed there were 'bogies' on the walls beside the bed. On the day we were due to check-out at 11, a member of staff walked into our room at 9.45 to tell us to get up. He came back at ten to 11 as well. We are all adults and perfectly capable of getting up and organising ourselves of our own accord. Felt this was pushy and invasive. Reception staff were great though.

  • Novice Nomad
  • 16 Apr 2013
  • Anonymous
  • Scotland
  • Female, 18-24
  • (1 review)


93%

Pretty average hostel. Enjoyed the ensuite room. Rooms sufficiently warm.


87%

It was great, I would definitely go there again

  • Novice Nomad
  • 12 Apr 2013
  • Anonymous
  • Netherlands
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Thank you so much for your great comments and reviews! We are very happy that you enjoyed your stay! Hope to see you again at Hilton Chambers! :)

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