X

Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Hatters at Hilton Chambers Reviews

15 Hilton Street, Manchester, England

Reviews & Ratings Explained

81%

Rating
3242 Total Reviews
  • 77%Value For Money
  • 81%Security
  • 93%Location
  • 85%Staff
  • 76%Atmosphere
  • 81%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

80%

I booked a room and was satisfied with a room size , also size of bathroom was good. Staff was very polite, atmosphere was nice. The location was both an advantage and a disadvantage. The centre of the city - great but at the same time it was very noisy on Saturday night because of traffic and people clubbing . What is more ,our neighbours were in and out all night. Sunday night was quieter though.

  • 21st Feb 2015
  • Novice Nomad
  • Anonymous
  • Poland
  • Female, 31-40
  • (1 review)


83%

The hostel has a great location in Manchester, close to everything, rooms were spacious and clean, staff could be more helpful (it was very difficult changing beds even staying in a almost empty room). In case I return to Manchester one day I would definitely stay with them again and I will recommend them to some friends.

Owner Comment (Hide)
Recommend us to ALL friends! We're sorry you had to change rooms - when we get groups in we usually allocate them at the beginning of the week but when a group of 10 decides to book the night before, we might have to change people around in order to get them in the same room. Some people just have WAY too many friends.

100%

Great hostel in a very good location

Owner Comment (Hide)
Weeeeeeeey 100%! Thank you so much, this makes us very happy :) The Northern Quarter has got pretty much everything you need, and if you want to venture further out we're here to make sure you don't get lost!!!

80%

There's lots of bar near by, it's really noisy till late night, but besides that, everything is great.

Owner Comment (Hide)
The commotion...you'll either love it or hate it. We just embrace the fact that the bars close earlier than a lot of other places in Europe. That's a lie, we don't. But we have earplugs at reception if you're having a hard time getting to sleep, or if you come to reception we'll see what we can do about moving you to into an internal room!

83%

Overall the stay was very nice. The hostel is located near a lot of attractions, places to eat, and shopping; also only about a 10 min walk from the train station. Only minor complaint was that the beds were kind of noisy when people moved in them, but the mattresses are comfortable.

  • 7th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Hide)
Thanks so much for the review, we adore our location and so do our guests! Regarding your complaint - just come down to reception, we have strait jackets to strap people into when they're moving too much.

86%

Staff were very helpful, nice friendly but quiet atmosphere and it's located in the northern quarter: which is great!

  • 6th Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
The review I just replied to said it was too noisy...we just can't win!! HOWEVER. If you feel the atmosphere is lacking somewhat, head down the road to Hatters with your voucher and you will be bored no more. Hatters has more of a party vibe (all of our activities start from Hatters) and when you're done raving you can rest your pretty head at Hilton. Best of both! Like Hovis.

94%

Great functional hostel with clean facilities. Had a pool table in the TV room which was a nice bonus.

Owner Comment (Hide)
Functional is the building block of fun......? I think that's not the expression, but it's okay. Thank you so much for leaving a review, we're glad you liked our pool.

51%

It has absolutely no security for bags and valueables and it wasn't the mind of place I felt safe leaving my stuff around. It was a little grungy and squat. The location was good and it was cheap but I would never stay there again

Owner Comment (Hide)
We're not sure if you spoke to reception about leaving your valuables with us...? We have a safe in the back office where we can store all your things - we have staff round the clock and every time a member of staff leaves the desk the door gets locked. For bigger bags we have a luggage room which is monitored by CCTV and a ticketing system - no ticket no bag (until after we interrogate you and make you sweat).

100%

Excellents staff excellent location clean safe

Owner Comment (Hide)
WHADDA ELSE COULDA YOU WANT?!

80%

The bathroom could do with an upgrade and whilst there were some terrible snorers in the room, that's not the hostels fault. I'd happily stay there again.

Owner Comment (Hide)
Some people hate em, some love em, and we are in the latter group. We are never getting rid of those toilets until they start to fail on us, they're antiques, and they're gorgeous. The snorers are not antiques, and they're not gorgeous. We might just open a hostel for toilets instead.

89%

Worth the money

Owner Comment (Hide)
Thanks, it's probably the only thing that is.

94%

Had a great time staying at hatters. The location is very central. I would deff recommend this place to others.

  • 8th Jan 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Damn straight.

91%

Good facilities, including a kitchen and TV room. No lockers in room but small lockers available in then hallway. Breakfast included, consists of bread, cereal, yoghurt, milk, juice, fruit. Our room was a bit too cold but the lady on reception was very kind and found an extra heater to put in our rooms. Spacious 6 bed dorm and bathrooms. Great location too, in the northern quarter (aka the "trendy area"), close to plenty of great bars, cafes and unique shops. Big shopping centre also close by.


57%

No heating in room/common room/kitchen!! Unacceptable! No lockers in room, the few lockers in reception don't work with travel locks. Ensuite for dorms are a bad idea. Having brekkie cereal provided was nice. Apart from one English lady the staff were generally disinterested and rude, especially at check in. I cut my stay short after one night. Unfortunately there is not many backpacker options in Manchester, but also not so much to see, I recommend skipping and spend more time in Liverpool.

Owner Comment (Hide)
Our heaters are on timers which can make it quite cold for 30 minute periods in these winter months but we promise if you just give it time it will heat up!

97%

Amazing place for central manchester and brilliant price with an ensuite bathroom in the dorm so no walking down corridors in the middle of the night ! Free breakfast included as well so yes I thoroughly recommend

Owner Comment (Hide)
THANK YOU, we think bathrooms in dorms are a brilliant idea too. Although it is rather entertaining when some half naked guy has forgotten his key into his dorm. Our tea and coffee is free 24/7 too so if you sleep in and miss breakfast you can stuff your face with coffee granules.

74%

Hatters Hostel at Hilton Chambers is centrally located in the Northern Quarter of Manchester city centre, in close proximity to main transport connections. The amenities are reasonably satisfactory. The dorm rooms are compact, but the rooms can be incredibly cold during the night. The staff seem helpful and accommodating. Free luggage storage and wifi. I would stay again.

Owner Comment (Hide)
I just got back from a warm country and went home to a tiled floor and a broken boiler. If only there was a kind receptionist on my doorstep to offer me an extra blanket, like at Hatters. Thanks for the review and we hope you do stay again. We will keep you warm.

66%

Spanish guy in his late 40's manning the front desk is not a pleasant person. He was so miserable and quite rude on a few separate occasions. Besides that, that atmosphere was lax, bathrooms were alright. Best part, is the pool table and lounges. Free breakfast not too bad either. Location is good.


91%

Pleasant clean hostel, with friendly guests singing songs in kitchen. Room was a little noisy from clubs. Kitchen could use an oven and the bathroom is not well designed where the showers have no area to get changed or to keep a dry towel so that people who are coming in to bathroom or by the sink will see you getting in and out of shower.

Owner Comment (Hide)
We are slightly wary of the big fat grease monster that lurks within hostel ovens, but we will think of getting the little portable ones in! We do have a hob however so it's still possible to cook (for us)! We're sorry you felt uncomfortable in our bathrooms - there is a bench to put dry towels on and most of our guests just hang their clothes over the shower door - they don't get wet and you're dressed when you come out, like MAGIC.

63%

The staff is pretty average. The hostel does not offer any activities, no walking tour, pubcrawl, etc. It was pretty clean, and the kitchen and lounge were pretty well kept. The rooms were also pretty spacious. Not having lockers in the rooms is not that much of a problem since you can always lock your valuables in the smaller lockers in the hallway. Probably would not stay in this hostel again, and would rather look for a hostel that has more activities

Owner Comment (Hide)
Average? AVERAGE? Well that's upsetting. We will do our best to extraordinarify ourselves for next time!! We actually run activities every day of the week but unfortunately around Christmas time we're very quiet and the person, eg, running the bar crawl every weekend, ends up being forced to go out and get wasted by themselves.

83%

Brilliant breakfast for a hostel!

Owner Comment (Hide)
And it's free! Incredible.

« first « Prev 1 2 3 4
(80 results)


View all Manchester Hostels

Please give us your feedback