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Hatters at Hilton Chambers Reviews

15 Hilton Street, Manchester, England

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Hatters at Hilton Chambers

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80%

Staff made me feel very welcome. Wish I'd asked the girl's name who greeted me, she was lovely and her service was brilliant. I'd come back just to see her again! All in all a really good hostel, great value and I would go as far as to say it is probably the best located hostel in Manchester! Cannot go wrong with this place if you're looking for somewhere to lay your head for the night.


93%

En-suite bathrooms were cleaner than shared facilities I had experienced on a previous visit. Well-heated even though it was below freezing outside. Staff are very friendly and helpful.

  • Novice Nomad
  • 04 Feb 2012
  • Anonymous
  • England
  • Female 41+
  • (5 reviews)


83%

Great hostel, clean, with 24h of tea and toast, which is really nice. Location was great, just a kick from Piccadilly. I was with a friend in a private room and it had the standart of a hotel for 40 quid a night, which is fantastic! We missed out the brackfast though, but tea and toast save us the day again. :) Highly recomendable.

  • Novice Nomad
  • 01 Feb 2012
  • Anonymous
  • Spain
  • Female 18-24
  • (1 review)

Owner Comment (Show)
Hi there thanks for your lovely comments! Please tell everyone about us and come back soon!

93%

very helpful staff, great location in the northern quarter. nice clean rooms and bathrooms. next time i come to manchester this will be the place for me.

  • Novice Nomad
  • 28 Jan 2012
  • Anonymous
  • England
  • Couple 31-40
  • (1 review)

Owner Comment (Show)
thanks for the comment , we can't wait to have you back :)

90%

Very clean and comfortable hostel in a brilliant location. The beds are modern and the rooms have a refreshing feeling of newness to them. The living room is particularly nice and comes complete with a great variety of games. The hostel clearly takes security concerns seriously and has a good set of rules in the kitchen as well as a clear recycling system.

Owner Comment (Show)
Hi Thank you very much! We try our best :) See you again soon we hope.

90%

Very nice staff, and reasonable price.

Owner Comment (Show)
We thank you....

76%

Apart from a very loud snorer the room was very nice and offers good value for money,for those on a tight budget! Close too the station and the local pubs and shops.

  • Novice Nomad
  • 11 Jan 2012
  • Anonymous
  • England
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Thanks for that. hattersgroup.com is th place to go and investigate what things we have going on in the next few months!!

76%

Well, I was in a private room. The bathroom is very good, clean and with a hot shower. The room did not have any kind of safe, only almost falling a closet, but as a private room was not worried about security, even by the hostel has security after at 11 pm. The front desk staff was very helpful, explained how to to go to places where I wanted, and are attentive. The only bad thing I found was the internet. Only using the main hall, and every time faulty signal.

  • Novice Nomad
  • 10 Jan 2012
  • Anonymous
  • Brazil
  • Male 18-24
  • (6 reviews)

Owner Comment (Show)
Ah, yes you too. We had problems with the bloomin BT line at that time you were staying. But thanks for tour comments and check us out on facebook for offers and discounts.

96%

This way by far the best hostel I have ever stayed at! The breakfast was alright... I ended up getting Starbucks every morning. I was the only person in a room that was supposed to hold six the whole time I was there, so it was pretty sweet. The staff are so nice and friendly! There isn't wifi, but you can literally walk five minutes to Starbucks and get wifi lol. It isn't worth it buying it there! Just saying!

  • Novice Nomad
  • 09 Jan 2012
  • Anonymous
  • USA
  • Male 18-24
  • (2 reviews)

Owner Comment (Show)
Hey there, thanks for your comments we do have WI FI but I think you were here when we had a few problems with the BT line...all fixed now!!

83%

the whole of the building is in excellent condition. so many details prove you all care and use your fantasy to make it special and unique. one and only note is if you could use some money to repaint some of the rooms and get rid of the moldiness (eg. room 208). and maybe if you had lots of extra money you could start changing the matresses, not all, just those which are out of shape.. other than that its beautiful!! in total we are very impressed, have been there twice and will come back soon!!

  • Novice Nomad
  • 06 Jan 2012
  • Anonymous
  • Greece
  • Female 25-30
  • (1 review)


90%

We really liked it. The showers could use a bit more privacy in the bathroom that all use (femal

  • Novice Nomad
  • 06 Jan 2012
  • Anonymous
  • Canada
  • (Gender undisclosed)
  • (3 reviews)

Owner Comment (Show)
Hi, thanks for your comments!!!

83%

was a good stay. would go again.

  • Novice Nomad
  • 05 Jan 2012
  • Anonymous
  • Australia
  • Male 18-24
  • (1 review)

Owner Comment (Show)
We want you back again! Go on our web site @ Hattersgroup.com and look for great deals!!

83%

Very nice place and staff :) We love Manchester!

  • Novice Nomad
  • 30 Dec 2011
  • Anonymous
  • Italy
  • Female 18-24
  • (1 review)

Owner Comment (Show)
And Manchester loves you mchwoi x

73%

It was pretty quiet when we went which meant there wasn't really much fun to be had. Room was great (6 bed mix), really big and ensuite was better than some hotels. No lockers was a bit annoying though. Breakfast was basic. Staff were really nice.

Owner Comment (Show)
Hey, thanks for your comments. It maybe a bit quiet in Jan, but come and see our receptionists who will let you know whats going on!

96%

Had a great time at the hostel staff wore excellent, with what help we needed, it is in a great location , right in the center of Manchester 10/10

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • Ireland
  • Male 25-30
  • (3 reviews)

Owner Comment (Show)
Check us out on Facebook and become a friend. There are a load of offers and info about whats going on.. see you again!!

90%

Very nice place. Remarkably clean, lots of facilities and charming staff. Only drawback, a little bit noisy during the night because of the in-outcoming people in the corridors

  • Novice Nomad
  • 28 Dec 2011
  • Anonymous
  • Spain
  • All Male Group 25-30
  • (1 review)

Owner Comment (Show)
We think your great as well!

96%

Everything brilliant, except for the fact that the staff came in our room at 5am with some guy, woke us up, and started asking us which bed was which because apparently we were in the wrong beds. At 5am!! Was pretty annoyed about that as I was tired the next day but apart from that everything was brilliant at this hostel and the location was superb (right in the middle of the Piccadilly station/shopping/nightlife area).

  • Novice Nomad
  • 27 Dec 2011
  • Anonymous
  • England
  • Female 18-24
  • (1 review)

Owner Comment (Show)
Hi, sorry about the confusion. Not sure what happened there. Sometimes backpackers don't stick to their beds allocated and it causes confusion especially when were full like that night. Apologies and thanks for your ratings!!

93%

I have visited 6 hostels in the uk and I found it to be the cleanest hostel. I had booked a mixed dorm with attached bathroom. Apart from neighbour snoring felt by my friend I was comfortable with the facilities provided. It is situated very close to the tourist spots. The area seems mysterious/ dodgy at night but had no problems. Most of Manchester was less crowded during night compared to Albatross New Castle that is situated very close to clubs.

  • Novice Nomad
  • 27 Dec 2011
  • Anonymous
  • India
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Hey, thanks for your comments come back soon!!

83%

Nice and quiet, great location to get around!!

  • Novice Nomad
  • 24 Dec 2011
  • Anonymous
  • South Korea
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Thankyou, Thankyou and Thankyou...

90%

very good hostel

  • Novice Nomad
  • 23 Dec 2011
  • Anonymous
  • Argentina
  • Male 41+
  • (3 reviews)

Owner Comment (Show)
Will you be our friend?

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We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Manchester Hostels
  • 84%

  • Overall Rating
  • From 227 ratings
  • 81%Character
  • 86%Security
  • 90%Location
  • 86%Staff
  • 77%Fun
  • 84%Cleanliness

Latest Review

  • 08 Feb 2012 (80%)
  • Staff made me feel very welcome. Wish I'd asked the girl's name who greeted me, she was lovely and her service was brilliant. I'd ...
  • Read more...
  • shaxxyy , Male , 5 reviews , England

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