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Hatters at Hilton Chambers Reviews

15 Hilton Street, Manchester, England

Reviews & Ratings Explained

85%

Rating
3037 Total Reviews
  • 84%Value For Money
  • 87%Security
  • 92%Location
  • 88%Staff
  • 81%Atmosphere
  • 84%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Probably the best hostel I've been this summer. Private room with private bathroom are lovely. Staff very friendly and helpful. thanks


74%

Our room was very narrow, almost no space to spare with luggage of 4 people in there. I saw that there are other rooms for 4 people with more than double the space!

Owner Comment (Hide)
I know how you feel when trying to fit luggage in the rooms - it can be a bit like old-school Tetris. Unfortunately our building is fairly old so it's bounced from purpose to purpose a few times, and wasn't designed specifically as a hostel. We do have a luggage storage room to use if you're having troubles though :)

83%

A decent hostel with excellent staff. The rooms weren't anything special. Internet was reliable but not very fast, at 125kb/s. Pub crawl wasn't anything to rave about, and was 90% dudes. Overall an okay place to stay.

Owner Comment (Hide)
Hehe, we'll work on wrangling in some more ladies and balancing out the gender ratio for the pub crawls ; ) It is pretty standard accommodation, main thing is it's a safe, dry port in the storm - and considering Manchesters climate, that's invaluable. Cheers for the review! : )

77%

an average hostel, only a few issues, bunks are so close you can't stand between them without turning sideways, lots of noise from the street, only half of 1 toaster works, considering breakfast only consists of toast and cereal how hard would it be to have fully working toasters so no long waits just to make toast. other then that friendly staff and clean place

Owner Comment (Hide)
I can safely report that the toaster situation has been resolved (hoorah!) so speedy breakkys are now available. The hostel is located in the Northern Quater, it's the growing indie-art / music scene for Manchester, so the good thing is you dont need to go far for some lively scenes, but you are near all the action, mainly around weekends. If you do need them we have earplugs downstairs and so long as we have some room, the receptionists may be able to move you to a more suitable room.

89%

Amazing location in an amazing city. Nice and clean. No elevator.

  • 20th Aug 2014
  • Novice Nomad
  • Anonymous
  • Israel
  • Female, 18-24
  • (1 review)


94%

Hatters was awesome. We only stayed one night but the hostel breakfast was so good (cereal) and the staff were so friendly that we really wished we could have stayed longer. The location and state of the dorm room and bathroom were all excellent and the lady on reception gave us awesome local tips and was a great laugh. Definitely will stay again. Thank you!


100%

Stayed here for 2 nights, staff were very helpful, nice social but relaxed atmosphere, good common area and kitchen. Be careful with the lockers, you need to use a BIG lock or else the locker can still be opened (they have a sign beside the lockers to tell you this, but its useful to know before you arrive).

  • 18th Aug 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Woop, woop, glad you enjoyed your stay! We're hoping to create a nice relaxed, but comfortable / professional atmosphere here so it's great to know we hit the nail on the head for you! The lockers are a bit of a pain, we do rent & sell padlocks at reception, and there are a few retailers nearby that sell some sturdy ones - but it is a bit weird that small locks can't keep them in place (I can't figure out the mechanics behind that?) Hope to see you again lovely!

97%

Bangin' receptionists!


74%

The bed was really uncomfortable. I could feel the springs pressing against my back. Other than that, I enjoyed my stay. The staff was really friendly and helpful.


74%

If you're looking for a good nights sleep, probs not the best place to stay. But if you're keen to party and make friends then I would recommend this place. It was also nice to have breakfast included!

Owner Comment (Hide)
It's always good to get something in your belly before a day starts - I always miss it (I'm not a morning person). We're in a weird position here, in the middle of the Northern Quater which is better known for its hipster vibe, it has it's pros and cons, some good tunes but some noise! We do sell earplugs at the front desk if it is a big problem. Glad you found it social though, it's nice to have a good mingling of people - it compliments the transient-traveler vibe.

97%

This is a hostel I could recommend to a friend. It's very well-located, really close to the city centre. Its atmosphere and value for money are great and one can still find a convenient kitchen to cook their meal or a room with tv and books to chill out. Once they use keycards, you need them to get access to the rooms' area and to the rooms themselves, which makes it a safe hostel, even though there aren't lockers in the rooms, only downstairs (by the reception). The rooms are big and comfortabl


97%

You thought of everything there is to make a backpacker happy! I even got a free meal and a DVD night organized by you which was great. My only negative thing is, that the internet costs if you want to use the computers. I myself didn't have a wifi - usable tool with me and was therefore forced to pay for the internet.


86%

A great travellers' hostel, very international. Staff were very helpful, facilities clean, breakfast much better than most places in London. Hard to find a hostel like this in the UK any more! Really enjoyed my stay. The only downside is the internet - connection pathetic and none in the rooms (unless u pay extra).


89%

Great location, amid arty area. Not much from the outside but have a nice outdoor area in the middle of the hostel. Comfortable beds, good breakfast, can't say anything bad about the place.


97%

Very very happy with all aspects of my stay and highly recommended to anyone of my friends to stay when in Manchester, Thanks to all.

  • 9th Aug 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 41+
  • (1 review)


97%

One of the better hostels I've stayed at! Staff were really helpful, rooms were clean, great value for money and good location ! Only downfall is wifi is only accessible in the reception/dining areas.


80%

Nice hostel. I would recommend though that every room should have a locker to save your stuff during the day.


97%

This place looks like it's been recently done up coz it looks very attractive inside. Female dorm had enough power sockets for everyone, the bathroom was clean. For that price I was surprised at how great a place this is. Would definitely recommend and stay here again.


89%

Good location and had a nice time. Would stay there again.


83%

Great location! Very secure. Friendly staff too.


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