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Hatters at Hilton Chambers Reviews

15 Hilton Street, Manchester, England

Reviews & Ratings Explained


3296 Total Reviews
  • 77%Value For Money
  • 80%Security
  • 91%Location
  • 82%Staff
  • 75%Atmosphere
  • 79%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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this is the last noght for me.. I will miss so much this place! you really feel as home.. GReat AtmosPHERe!!!!! the staff is friendly, lovely and ever available to help you! Specially the recepcionist Flavia! :) very beautiful and clean rooms and warm common area! you can meet so many amazing people there and enjoy the hostel activities!!!

  • 2nd Nov 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
We miss you too. Thank you for staying, it was a pleasure having you :) We're glad you enjoyed the atmosphere and made friends with the socialites we hire & host. Hope to see you again!


The location is the saving grace for this place- bring earplugs because there's a mix of people and lots of drinking and music. When we arrived I asked the receptionist for lunch recommendations so she googled and said wagamama (!) could improve knowledge of area. Their security pass system is silly, bracelets would be easier. No free wifi in the rooms which isn't right and could offer late check in for more £. Average hostel in great location. Go to the soup kitchen opposite- amazing.

Owner Comment (Hide)
Hey! Cheers for the review, always good ot know what's happening in the hostel. Unfortunately it does take a bit of time to get used to the area and tell the good from the bad. We do have a few recomendations inside the security voucher, along with the map - just to make things a easier.


An OK hostel, would expect more for the money. The breakfast, bunks and ensuite were fairly standard. The the northern quarter is quite a cool area, and not too far from the train station which was handy. The wifi would not connect on my laptop, no lockers in the room, no reading light, which would be helpful. Wifi is an essential now to any travels, so it is really disappointing that this hostel has not installed or paid for wifi that actually works.


I had a lovely experience at Hatters. The staff were very friendly and accommodating.

  • 28th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


It smells very clean but they do not have lockers available for everyone.


No WiFi away from common areas (only paying), which is very annoying.


Positive: The staff was friendly. Especially the Italian girl that checked us in. The kitchen was clean and there was free tee and hot chocolate which is always nice. Not so positive: There were no lockers in the room, the ones provided on the hall were all occupied. The bathroom was a bit of a mess at the end of the day. Our room was not ready at check-in time and still wet from mopping when we entered the room.

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