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Hatters at Hilton Chambers Reviews

15 Hilton Street, Manchester, England

Reviews & Ratings Explained

80%

Rating
3270 Total Reviews
  • 77%Value For Money
  • 80%Security
  • 92%Location
  • 83%Staff
  • 75%Atmosphere
  • 79%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Too many people crammed in one room, not much space to move around in the mornings. One bed has light shining on it all night from the street outside. Can be loud since it is in an area that is very lively, but the walls are thin so beware of staying here on the weekends. The internet did not stretch into my room but was fine within the common areas. Staff is very friendly and polite, and the hostel felt safe and secure otherwise.

Owner Comment (Hide)
Hey! Thanks for the review matey. Unfortunately the odd old-school design of the hostel has led to a lot of peculiar angels and oddly shaped rooms. It makes it a little hard to furnish the rooms properly, but it does depend on luck of the draw. Hopefully a little trial and error Feng-sui can sort it out when we do our next remodel. Otherwise, I'm glad you enjoyed your time here!

71%

Security - i met 2 guys who had their lockers broken into and had their passports stolen. Atmosphere - The 3rd floor was the worst experience in my hostel life. There was a drunk in the room and the room opposite us was making noise late into the night. had to change room to have a much better pleasant experience.

Owner Comment (Hide)
Hey! thanks for the review, Security is usually very good and anything like this is particularly rare, but of course, unfortunate things can happen. We do have the lockers which are under the watch of the cameras, but any other possessions can be stored behind the desk with the 24 hour reception. Of course, if anything does happen, we'll give our full support to help the remedy situation. But otherwise I'm glad you found some peace, it can get busy around the weekends here!

94%

Location of this hostel was perfect, so close to the middle of the city. Staff were great, only criticism would be the wifi - would be great to have free wifi in the rooms, but other than that, really pleased and happy with it. Would definitely recommend.

Owner Comment (Hide)
Cheers matey! Glad you had a good time here and enjoyed the city. We do have free wifi in the common areas around the hostel, and you can pay for it if you want some privacy (I think there are also a few lucky rooms that are in reach of the free wifi too), but that might be a bit of an in-house myth.

86%

Had a great stay here. With £50 for two nights in a 12-bed dorm I thought it was a bit expensive, but then again the facilities were good and are very clean. The hostel is right in the city center, close to the bus/train station so that's very convenient. Staff is very helpful, too!

  • 3rd Oct 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thanks for the review matey! The prices tend to vary throughout the week, it depends greatly on what's happening in the city to be honest. Otherwise, glad you enjoyed it :)

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