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Hatters on Newton Street Reviews

50 Newton Street, Manchester, England

Reviews & Ratings Explained

84%Overall Rating

From 272 ratings
  • 81%Character
  • 82%Security
  • 93%Location
  • 88%Staff
  • 81%Atmosphere
  • 77%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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83%

Very nice hostel with very friendly staff! The bar crawl was cool and met a lot of people from all over the world! The hostel was only 2 minutes walk to the center (picadilly gardens) where you can take the tram to Manchester United stadium (10 to 15 minutes). Only thing was that there wasn't a facility to change and hang up your clothes the bathroom after showering.

  • Novice Nomad
  • 10 May 2013
  • Anonymous
  • Netherlands
  • Male, 25-30
  • (1 review)


93%

I thoroughly enjoyed my stay at hatters; the staff were lovely and very helpful the facilities were great and the activities like drinking games were great to get to meet other solo backpackers! Highly recommend.

  • Novice Nomad
  • 08 May 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (2 reviews)


93%

great location and social atmosphere! beds were comfortable and free bread all day was a bonus. showering was a bit of a display of public nudity, but the water was hot and pressure always good. toilets were old, but clean. no powerpoints in bathrooms and they were scarce and not easily accessible in bedrooms, which was a bit annoying. security was excellent. would definitely stay again!

  • Novice Nomad
  • 08 May 2013
  • Anonymous
  • Australia
  • Female, 25-30
  • (3 reviews)


97%

had the best time ever

  • Avid Traveller
  • 08 May 2013
  • Anonymous
  • Germany
  • Female, 31-40
  • (14 reviews)


93%

They should offer "free Internet". It is really expensive the services.

  • Novice Nomad
  • 08 May 2013
  • Anonymous
  • Italy
  • Male, 25-30
  • (2 reviews)


97%

The best of this hostel is the staff, definitely I recommend it, the staff is very very friendly, more tan friendly amazing, they help you with all your doubts, they helped me to book the tour to the Old Trafford stadium and told me exactly directions to go everywhere, the location is perfect, very close from picadilly station, Internet is powerfull in common áreas and the room aswell, free coffee and toast during the day so that's coool, I'd stay here again always. :)

  • Novice Nomad
  • 05 May 2013
  • Anonymous
  • Colombia
  • Male, 25-30
  • (5 reviews)


93%

Best atmosphere ive experienced at a hostel so far!!! staff are very friendly and helpfull thoroughly enjoyed my stay :)

  • Novice Nomad
  • 05 May 2013
  • Anonymous
  • Australia
  • Male, 18-24
  • (2 reviews)


63%

Very noisy all night,room was like a sauna,and could do with a good clean very disappointing stay

  • Novice Nomad
  • 04 May 2013
  • Anonymous
  • Wales
  • Male, 41+
  • (2 reviews)


90%

Simple, fit for purpose. Nothing amazing here. The remote for the TV didn't work the night porter just shrugged and told me there was nothing I can do about it.

  • Novice Nomad
  • 04 May 2013
  • Anonymous
  • Ireland
  • Male, 25-30
  • (1 review)


77%

It's a bit noise at night and caused me often awake up at midnight.

  • Novice Nomad
  • 03 May 2013
  • Anonymous
  • Netherlands
  • Male, 41+
  • (1 review)


87%

Although I was not a fan of having to run up and down the 5 flights of stairs all the time, my stay was great and I couldn't have asked for a better location. My only complaint (dare I say it) was that the water was actually too hot in the showers! Pleasant staff, neat old building, and a great atmosphere even at 3am.

  • Novice Nomad
  • 01 May 2013
  • Anonymous
  • USA
  • Female, 31-40
  • (1 review)


67%

This hostel was a bit dirty, dust bunnies everywhere, lots of mold in the bathrooms. However the staff was exceptional, friendly, helpful, and seemingly happy to help and even give personal recommendations of places they loved in the area (and not just in the city). The staff is really what make this place. Breakfast is fine and the free WiFi is good.

Owner Comment (Show)
Thanks for your review and comments!! Glad you enjoyed your day out of the city, and it was such great weather to see Derbyshire! For advice on what to do, just come to reception, and we will always try to plan the perfect day for you!! Hope to see you back here again sometime, at Hatters Manchester!

83%

The staff are nice, wifi is available only in common room. It is a bit noisy if the room is at the road side.

  • Novice Nomad
  • 29 Apr 2013
  • iamwyp
  • China
  • Female, 18-24
  • (3 reviews)

Owner Comment (Show)
Thanks for your review!! It's a shame you were not told that wi-fi is available throughout the hostel, and it's only our free service which is available in the common area... But hope this didn't disrupt your stay too much! The advantage of staying in the noisy city centre, is our excellent location in Manchester, but we do take sleeping seriously, so please come to reception anytime and grab some ear-plugs if you're having trouble!! Hope to see you again at Hatters!

70%

Rooms were freezing, no space to put your bags in the dorms and it was frustrating you couldn't get wifi in your room. Quite noisy at night and lights shone into the room I was in so difficult to sleep. Other then that, good location, friendly staff and great group of people that were staying there. Enjoyed this hostel overall.

  • Novice Nomad
  • 28 Apr 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (3 reviews)


100%

The staff are very helpful ana friendly.All public areas including the showers are kept clean and tidy.24 hours free tea and toast is brilliant.

  • Novice Nomad
  • 26 Apr 2013
  • Anonymous
  • England
  • Male, 41+
  • (1 review)

Owner Comment (Show)
Thank you for your great review and comments!! Our reception is open 24 hrs a day, so we are always available to help with a problem, give you directions or even some advice on what to see, where to go and things to do!! We hope to see you again at Hatters Manchester!

77%

It is in a very good location, but really expensive. And you have to pay for pub crawls etc. quite a bit.

  • Novice Nomad
  • 26 Apr 2013
  • Anonymous
  • Germany
  • Male, 25-30
  • (2 reviews)

Owner Comment (Show)
Thanks for your review!! Our hostel is in an excellent location, in Manchester's northern quarter, and is consequently usually full at the weekend! However, during the week we are able to organise free evening events, like our free food night, drinking games and our free bar crawl!! Come and visit us again, at Hatters!

83%

It's a very good hostel and the staff is excellent! But the bar crawl organized by the hostel has to be really the worst bar crawl that i have ever been on. Apart from that i had a very good time!

  • Avid Traveller
  • 26 Apr 2013
  • Anonymous
  • Mexico
  • Male, 25-30
  • (13 reviews)

Owner Comment (Show)
Thanks for your review!! We are glad you enjoyed your visit to Manchester, and sorry our free bar crawl wasn't of high standards- we will see what we can do to improve it!! Come and visit us again and give us some tips!! Kind regards, Hatters Manchester!

63%

they need to fix the plumbing, we couldn't sleep because there was a loud droning sort of sound anytime anyone turned on the tap- good location though

  • Novice Nomad
  • 24 Apr 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (2 reviews)

Owner Comment (Show)
Thanks for your review!! This is a problem, which we are in the process of trying to fix.... In the meantime, just ask at reception and we can provide you with ear-plugs if you are having trouble sleeping!! Our location is perfect for everything you could need from your visit to Manchester, and we hope to see you again!! Kind regards, Hatters Manchester!

80%

A way of getting in touch with hostel staff from 4th floor would be nice (unless you want to walk down 4 flights of stairs in your pyjamas at 3 a.m. to complain about drunks banging and kicking at doors for 20mins); free tea+toast all day are nice, keep it up! tv room was cold (provide blankets?); good music in the kitchen/lounge area, I enjoyed that :)

Owner Comment (Show)
Thank you for your comments! We are sorry to hear you experienced such an unfortunate situation. Our reception is open 24hrs a day, and if you have a working mobile you can call the number on your welcome voucher any time to get through to us. However as this is not always an option we patrol the hallways on a regular basis, and encourage drunk people to stay in the common area, to avoid disturbing sleeping guests! We're super impressed you liked our music choices though! Kind regards, Hatters!

87%

Very good hostel.

  • Novice Nomad
  • 24 Apr 2013
  • Anonymous
  • Brazil
  • Male, 18-24
  • (3 reviews)

Owner Comment (Show)
Thank you for your nice review!! Our hostel has everything you could hope for, from a fun atmosphere in our large common area, to friendly staff, who will always be happy to help with directions and suggestions, and free tea, coffee, hot chocolate and toast all day!! Come and see us again at Hatters Manchester!!

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