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Hatters on Newton Street Reviews

50 Newton Street, Manchester, England

Reviews & Ratings Explained

83%

Rating
3070 Total Reviews
  • 80%Value For Money
  • 83%Security
  • 92%Location
  • 89%Staff
  • 83%Atmosphere
  • 78%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

It's a very good hostel and the staff is excellent! But the bar crawl organized by the hostel has to be really the worst bar crawl that i have ever been on. Apart from that i had a very good time!

Owner Comment (Hide)
Thanks for your review!! We are glad you enjoyed your visit to Manchester, and sorry our free bar crawl wasn't of high standards- we will see what we can do to improve it!! Come and visit us again and give us some tips!! Kind regards, Hatters Manchester!

69%

It is in a very good location, but really expensive. And you have to pay for pub crawls etc. quite a bit.

Owner Comment (Hide)
Thanks for your review!! Our hostel is in an excellent location, in Manchester's northern quarter, and is consequently usually full at the weekend! However, during the week we are able to organise free evening events, like our free food night, drinking games and our free bar crawl!! Come and visit us again, at Hatters!

97%

The staff are very helpful ana friendly.All public areas including the showers are kept clean and tidy.24 hours free tea and toast is brilliant.

  • 26 Apr 2013
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for your great review and comments!! Our reception is open 24 hrs a day, so we are always available to help with a problem, give you directions or even some advice on what to see, where to go and things to do!! We hope to see you again at Hatters Manchester!

80%

Great hostel and friendly staff

  • 25 Apr 2013
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 31-40
  • (1 review)


86%

Very good hostel.

Owner Comment (Hide)
Thank you for your nice review!! Our hostel has everything you could hope for, from a fun atmosphere in our large common area, to friendly staff, who will always be happy to help with directions and suggestions, and free tea, coffee, hot chocolate and toast all day!! Come and see us again at Hatters Manchester!!

74%

A way of getting in touch with hostel staff from 4th floor would be nice (unless you want to walk down 4 flights of stairs in your pyjamas at 3 a.m. to complain about drunks banging and kicking at doors for 20mins); free tea+toast all day are nice, keep it up! tv room was cold (provide blankets?); good music in the kitchen/lounge area, I enjoyed that :)

Owner Comment (Hide)
Thank you for your comments! We are sorry to hear you experienced such an unfortunate situation. Our reception is open 24hrs a day, and if you have a working mobile you can call the number on your welcome voucher any time to get through to us. However as this is not always an option we patrol the hallways on a regular basis, and encourage drunk people to stay in the common area, to avoid disturbing sleeping guests! We're super impressed you liked our music choices though! Kind regards, Hatters!

63%

they need to fix the plumbing, we couldn't sleep because there was a loud droning sort of sound anytime anyone turned on the tap- good location though

Owner Comment (Hide)
Thanks for your review!! This is a problem, which we are in the process of trying to fix.... In the meantime, just ask at reception and we can provide you with ear-plugs if you are having trouble sleeping!! Our location is perfect for everything you could need from your visit to Manchester, and we hope to see you again!! Kind regards, Hatters Manchester!

80%

ENJOYED MY STAY AND WOULD STAY THERE AGAIN.A REAL HOMELY HOSTEL.GOOD BREAKFAST ONLY COST £1 OR MORE TO EAT £2.EVERY NIGHT THEY ARRANGE SOME THING TO EAT.IE:SCONES AND CREAMCLEAN.HELPFUL STAFF.A GOOD KITCHEN TO COOK IN.T.V.NICE LOUNG.,AS A WELCOME.NEVER BEEN IN A HOSTEL THE PROVIDE TWO PILLOWS AND A CUSHION TO SLEEP ON AND A FREE TOWEL,LIKE A HOTEL REALLY!VERY CENTRAL FRO THE SEA,NIGHT LIFE AND CATCHING THE BUS BACK TO LONDON IF NEEDED.

Owner Comment (Hide)
While this is a lovely review, it isn't for our hostel!! When you've done as much traveling as you have though, it's easy to get all the many hostels mixed up!! Safe travels and hope to see you again at Hatters Manchester!!

69%

I really like the location of the hostel which is in the middle of bus terminals and main station as well as next to main area. The hostel itself I would rate as average. Rooms are well over heated and water pressure pump makes a lot of noise if you stay next to the bathroom. The temperature of the showers can't be changed and water flows for 10sec for each button push! Beds are not most comfy once and there are no lockers in the room. You might get one at reception.

Owner Comment (Hide)
Thanks for your review!! Our hostel is in Manchester's northern quarter, and is perfectly located for sight-seeing, enjoying the night-life and getting to the train & bus stations!! We have lockers in the reception area, a safe in the office and a secure luggage room, and all are free to use, so please bring your valuables (or your entire bag) downstairs and we will always be happy to store them!! Hope you will visit us again at Hatters!

86%

This was my second stay at this hostel and again it didn't disappoint. Great atmosphere and had an awesome time on the pub crawl. Was situated on the 4th floor so the stairs were a workout! Excellent location for everything. The only problem was that our room was extremely hot and stuffy- windows didn't open properly. Good value for money. I found that it was pretty male dominated but that was probably due to the Manchester game that was on while we were there. Overall good hostel!

Owner Comment (Hide)
Thanks for your nice review and comments!! We highly recommend our pub crawls and evening events, as a great way of socialising and getting to know your fellow backpackers, and are glad you enjoyed yourselves!! Next time you're in Manchester, we hope to see you again!! Kind regards, Hatters!

97%

That was really nice. It's a place cheap and confortable, with good location and clean.

  • 18 Apr 2013
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your lovely comments and review!! Our hostel is in a great location, in Manchester's Northern Quarter! We're surrounded by great cafes, bars, clubs, live music venues and shopping, and our staff are always ready to help with advice on things to do and suggestions on where to head for a good time!! Come and see us again at Hatters!

89%

This hostel is the best one i´ve been to... The staff is friendly and helpful /especially the slowakian guys/, everything was clean, breakfast and all-day-long toasts were great. If i should go to Manchester again, i would choose this hostel again.

  • 17 Apr 2013
  • Novice Nomad
  • Anonymous
  • Czech Republic
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for your nice comments and review!! We are very happy you all had such a great time at our hostel and in Manchester, and hope we see you again super soon, at Hatters!!

89%

A/OK well buzzing with it all had a laffing time thanks every one xxxxxxxx


97%

This is a great hostel! The only one unacceptable thing is there's only one hot water (70 Centigrade) plumbing supplied in shower room. OMG Plz improve this by supplying one tab with hot and cold water!


80%

Pretty much what you would expect from a hostel this big. Good for a place to sleep but if you just hanging out better to be out around the city.

Owner Comment (Hide)
Thank you for your review!! Glad you had a fun night out in Manchester- we're surrounded by great bars, clubs and live music venues for all types of fun!! Plus our host organises events every evening! Come and see us again at Hatters!!

80%

Very dusty in the rooms but beds were clean, just needed hoovered! :) heating was far too high, it was extremely hot.

  • 14 Apr 2013
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thanks for your review! Unfortunately the weather this spring has been un-seasonably cold, and when it finally started getting warmer we were unprepared!! Thankfully it's a lot nicer here in Manchester now (well- rainy, but you can't have everything!!) and the hostel is back to an optimum temperature!! Hope you come and see us again at Hatters!!

97%

We really enjoyed our stay, the hostel providing all we could think of - luggage storage, free breakfast, free toast & tea & coffee, excellent location. It was actually quite warm in the room (5th floor) but you could open the window so we didn't mind. Definitely would choose it again for next visit to Manchester, which, for us, was amazing as well.

Owner Comment (Hide)
Thank you so much for your great review and comments!! Manchester is great for night-outs, shopping trips of all kinds (from high street, to boutique & vintage, to junk & retro) sight-seeing and visiting the football stadiums!! Our hostel is located in the city centre, and is perfectly placed for whatever it is that brought you to the city, plus our staff are always on hand to give extra advice and suggestions to get the most out of your visit!! Come and see us again, at Hatters Manchester!

86%

Hostel was amazing! Thanks for the amazing birthday weekend! From the 7 from last weekend.

Owner Comment (Hide)
Thanks to all 7 of you!! Glad we could help with your birthday celebrations, and are super happy you guys had fun!! You certainly entertained us!! Come and see us again whenever you need another party, Hatters Manchester!

94%

there is a constant bother noise so i could't sleep comfortably. the rest is perfect, the woman who recived us was very kind!! thanks for all....

  • 05 Apr 2013
  • Novice Nomad
  • Anonymous
  • Argentina
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for such a nice review!! If you ever had any problems do not hesitate to come to our 24hour reception and we will always try to improve your stay- we take sleep very seriously, so we will investigate this noise that was disturbing you!! Hope to see you girls again at Hatters Manchester!

91%

very nice :)

  • 04 Apr 2013
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 18-24
  • (1 review)


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