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Hatters on Newton Street Reviews

50 Newton Street, Manchester, England

Reviews & Ratings Explained

77%

Rating
3909 Total Reviews
  • 74%Value For Money
  • 78%Security
  • 91%Location
  • 82%Staff
  • 76%Atmosphere
  • 68%Cleanliness
  • 67%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

The staff were friendly enough, but not nearly so exuberant as all your advertising would have led me to believe. The toilets are also quite cold! Maybe close the windows in there at night? Overall, though, I was quite pleased! The location is easy to get to and very central, and it's a clean, secure, engaging place to stay.

  • 9th Dec 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
We're happy that you were happy with your stay overall. Indeed our staff are friendly, though their exuberance may often be expressed with supreme subtlety, such as sitting very still, tickling your feet while you sleep, committing acts of false advertising, and blink-and-you'll-miss-it warm British sarcasm.

74%

Location is very good, right in the district where most bars and restaurants are. The beds were confortable and warm but some of the staff could be a lot friendlier. Even though the dorm is secured with an access card, the hostel should loan/rent/sell locks for the available lockers.

Owner Comment (Hide)
Any bar or restaurant worth their salt is located within 5 minutes walk of us, or if you don't feel like walking, we have a new bar, Hold Fast, in our basement with gourmet sandwiches and exclusive deals for Hatters guests. Lockers (free) are available on each floor and are monitored by CCTV, and locks are available from reception to rent or buy to keep those valuables safe.

100%

Hatters was really good hostel! Staff was really friendly and helpfull. The room was clean and warm. Toilets&shower rooms were also clean. Common room was big and comfortable to stay, with working wifi for once. Free breakfast was nice surprise for me. Lockers were quite tiny but if you have bigger things you want to keep safe, they have a luggage room/you can leave more valuable things to reception.

Owner Comment (Hide)
All these things are true, if you were Pinocchio, no one would know because your nose would be regular sized. Glad you enjoyed your stay, please visit again soon!!

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