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Hatters on Newton Street Reviews

50 Newton Street, Manchester, England

Reviews & Ratings Explained

79%

Rating
3649 Total Reviews
  • 76%Value For Money
  • 78%Security
  • 92%Location
  • 84%Staff
  • 79%Atmosphere
  • 72%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

A really spacious room and good breakie however there is no lift so you might be disappointed when you're on the 5th floor and have to go up and down everyday


86%

overall a pretty cool place. Loved the chilled out morning receptionist who was super friendly and gave us lots of advice. Pretty sure one of our roomates was a small time drug dealer who stole our toiletries though.

Owner Comment (Hide)
Those damn drug-dealing theives!! Maybe even a toiletrie dealer?!!? No but really, let us know if anything shifty is going on, so we can scope it out!! Was it South America you were going to next??? Either way I hope you both have a brilliant time, you are our favourite type of guests :) See yous across the waaaay!

83%

great location but a bit noisy! staff were great helpful with tourist info

Owner Comment (Hide)
The great location does equals noisy we're afraid!!! We do have earplugs at reception though, never hesitate to ask :) Thank you so much for your review, you are welcome back anytime!!!!

71%

We booked Hatters at the last minute so that may be why it was really expensive. Pros - great location to see the sites and go out at night; convenient breakfast (which was well stocked even though we didn't get there until 9.30). Cons - 22 pounds for a ten person dorm that doesn't have power points or lockers wasn't value for money; the dorm was up a massive flight of stairs; shared bathroom is freezing cold and there were only two girls toilets for the floor; no real communal space.

Owner Comment (Hide)
Hi guys!! The most likely reason that your stay was expensive may have been due to the fact that it was New Year's Eve...we try to keep cheap but our prices can go up in high demand times! Our dorms do have power points and there are also some in our 24/7 common rooms, just ask us if you can't find them :) We apologise for the stairs, we can't let go of our beloved antique lift!!

89%

I enjoyed my stay. The place is just next to the centre. The showers where a bit cold... but still OK. I would stay there again.

Owner Comment (Hide)
Thank you!! Let us know if you ever have any issues like that - we'll see what we can do :)

74%

Lockers in the room would be nice. Conveniently close to main bus station. Breakfast was decent. Rooms and bathrooms were a bit old but ok.


77%

Rooms were pretty dusty and the washroom was quite cold. No outlets in the room that I could see! It would also be nice if the elevator could be used by guests; however, I recognize that this would require a new elevator as the existing one is quite rickety! Staff was helpful and allowed me to store my luggage until check in, and the location was perfect for catching trains, coaches or local buses. A decent stay, though could be better.

Owner Comment (Hide)
Heya! Thanks so much for leaving a review - our lift is of sentimental value and so beautiful we would hate to get rid of it, but of course we don't mind bringing your luggage up and down when needs be :) We do have outlets in the rooms and also in the communal areas which are open 24/7. We hope we can indeed make your stay better if you happen to come again though!!!!

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