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Hatters on Newton Street Reviews

50 Newton Street, Manchester, England

Reviews & Ratings Explained

84%Overall Rating

From 275 ratings
  • 81%Character
  • 82%Security
  • 93%Location
  • 88%Staff
  • 82%Atmosphere
  • 77%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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100%

Excellent service. Everything was clean and in order. Free toasts, tea, hot chocolate and coffee all day. Great!

  • Novice Nomad
  • 17 Feb 2013
  • Anonymous
  • Belgium
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Thank you for such a great review!! Our large common area is perfect for meeting fellow backpackers, or catch-up with friends, while enjoying a free tea, coffee or hot choc and some free toast!! Come back and see us soon, at Hatters Manchester!!

93%

Thanks to all, we had such a very nice stay in the hostel! Staff very cool

  • Novice Nomad
  • 17 Feb 2013
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Thank you for your lovely review!! We're very glad you had a good stay in Manchester, and that you think we're cool!! Our staff also try to be helpful, funny and good looking!! Hope to see you again at Hatters!!

80%

Hatters was clean and everything worked fine. The second day we were there we had no hot water but that was a minor issue. Only real complaint is that there is no free wifi in your room, only in the common area. It costs 5 pounds per 24 hours if you want it. Other than that the beds were comfortable and everything else was great.

  • Novice Nomad
  • 15 Feb 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (5 reviews)

Owner Comment (Show)
Thanks for your lovely review!! We are glad you enjoyed your 2 days in Manchester, visiting our wide variety of museums, art galleries, shops, bars, cafes and live music venues!! Imagine how little you would have seen and done if you could have stayed in your room on the internet all day..... Come and see us again at Hatters!!

87%

A nice place to stay in Manchester which is close to the bars and central to the shops. Beds were comfy, but showers were a little disappointing with lack of pressure and the push buttons only lasting 5seconds. I stayed 3 nights and enjoyed the place. My only issue was that I stayed on the 5th floor and the stairs are a bit overwhelming after the 10th time you climb them especially as my key card didnt work twice so a had to head all the way down for them to fix it.

  • Novice Nomad
  • 13 Feb 2013
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Thanks for your review!! Although we hear climbing stairs is a great way to exercise, it is understandably annoying when you get to the top and your room key isn't working..... As this is a problem we have experienced in the past we have signs on the top floors, encouraging you to call us, or ring the elevator button to get our attention, at which point we'll happily shoot up and see what the problem is, rather than you coming back down the stairs!! We are glad this didn't deter you from leaving the room and having fun in Manchester, and hope you visit us again at Hatters!!

87%

Not the cheapest hostel but clean and warm (I mean, the heating is working, I often froze in other UK hostels). Good breakfast and great location, really close to the Northern Quarter and walking distance from Piccadilly Station. I definitely recommend it!

  • Novice Nomad
  • 08 Feb 2013
  • Anonymous
  • Italy
  • Mixed Group, 31-40
  • (1 review)

Owner Comment (Show)
Thank you for your nice review!! Our hostel is situated in the city center of Manchester and is really close to everything you could possibly need, including all of our local sights!! Come and visit us again at Hatters Manchester!!

90%

The location is about two minutes away from the center of everything, really easy to navigate around. They offer great activities such as the pub crawl and the walking tour which help you get a sense of manchester. The staff is super helpful with personal recommendations of where to go. The shower button is a bit annoying but they are clean. The common room is also very nice and there is free bread, and hot chocolate!

  • Novice Nomad
  • 08 Feb 2013
  • Anonymous
  • Australia
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Show)
Thank you for your great comments and review!! Super glad we helped you have fun in Manchester, with our recommendations and organised evening events!! Come and visit us again at Hatters!!

87%

We only stayed for one night as we were at a gig. Staff were friendly and informative. We stayed in a 10 bed mixed dorm and it was cosy. Beds were comfortable and rooms were clean. Toilets were clean, though the female toilets on the 2nd floor were freezing at night - common room was light and airy. Could do with some more comfy seating - those breakfast benches get uncomfortable after a while. Didn't think much to the choice of breakfast, the rice crispier were like soggy carboard.

  • Novice Nomad
  • 07 Feb 2013
  • Anonymous
  • Wales
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Thanks for your comments and review! We have a large common area, which is perfect for meeting new people or getting ready for a night out with your group!! As well as our free breakfast, we have free tea, coffee and toast all day!! Come and see us again at Hatters in Manchester!

80%

Very good hostel. I stayed in a private bedroom, very confortable.

  • Novice Nomad
  • 03 Feb 2013
  • Anonymous
  • France
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Thank you for your nice review!! We have daily evening events, from free food night, drinking games and karaoke and our free bar crawl!! Hope to see you again at Hatters in Manchester!!

83%

The Reception staff were very helpful and created a good first impression! The atmosphere in the hostel was good and there is a nice feel about the place. Loved the art work on the outside of the building! The lift was fantastic in the main building even though we didn't get chance to use it. It would have been nice to have toilets on all levels but that's the fun of a hostel in an old building I guess! More electrical sockets would be good in the dorm rooms. Beds were pretty!!

  • Novice Nomad
  • 02 Feb 2013
  • Anonymous
  • England
  • Male, 25-30
  • (4 reviews)

Owner Comment (Show)
Thanks for your great review and comments!! We always try to help our guests have the best visit they can have in Manchester, so come and see us at reception and we'll send you in the right direction for what you're looking for, be it live music, a cool bar, fun clubs or interesting vintage shopping!! Come and see us again at Hatters!

80%

This hostel is pretty good. The location is great & the staff were super helpful. Rooms were a lot bigger then I thought they would be too. Only problem is it can be pretty noisy but that's just because of the area it's located.

  • Novice Nomad
  • 02 Feb 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (3 reviews)

Owner Comment (Show)
Thanks for your review and comments!! Our hostel is in Manchester's northern quarter, and is surrounded by bars, clubs, live music venues and great shopping, so you're never too far away from having a lot of fun during your stay in our city!! Come and see us again at Hatters!!

70%

for 20+ GBP, i don't think it's worth the money. room a little cramped.

  • Novice Nomad
  • 02 Feb 2013
  • Anonymous
  • Malaysia
  • Male
  • (3 reviews)


77%

Blinds in the room were so broken that they blocked hardly any light in the morning.

  • Novice Nomad
  • 02 Feb 2013
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


90%

Hostel is really good, just walls little bit tin that I heard little disturbing noises.

  • Novice Nomad
  • 01 Feb 2013
  • Anonymous
  • Turkey
  • Male, 31-40
  • (2 reviews)

Owner Comment (Show)
Thanks for your nice review!! Hope the noises weren't too distressing... Next time come and see us at reception and we get you a pair of ear-plugs!! Come visit us again at Hatters Manchester!

100%

Overall good communal areas, value, cleanliness & value. However the curtains in the room were so thin that it was possible to see the view out the window through them when they were closed so they only blocked a negligible amount of light.

  • Novice Nomad
  • 01 Feb 2013
  • Anonymous
  • Scotland
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Thank you so much for your great comments and review!! We'll see want we can do about those thin curtains for your next visit!! Hopefully see you again at Hatters Manchester!!

60%

I travelled with my girlfriend and we had a decent stay. Couldn't help feeling that this hostel isn't fulfilling its potential, though. It has a great location, a friendly staff and is generally an old and charming building. Our rooms, i.e. twin private + 8 bed mixed dorm, weren't very clean, they were uninteresting at the best and the male toilets were disgusting. The service was generally allright, although you have to pay 2 pounds to borrow an adapter which just seems greedy to me.

  • Novice Nomad
  • 29 Jan 2013
  • Anonymous
  • Denmark
  • Male, 18-24
  • (2 reviews)


87%

A good placed hostel in the city downtown excellently linked with all the city areas. We were welcomed very well and told about all the information we needed. I didn't expected that much availability. Toilets and showers in good condition and clean, not a very comfortable bed. Martina will always be welcome if she had to come around London, we'll be happy to show her the city.

  • Novice Nomad
  • 29 Jan 2013
  • Anonymous
  • Italy
  • All Male Group, 18-24
  • (1 review)


90%

I stayed in a private room, which was as comforting as my own bedroom. Although really high up, noise on the street carried and was quite loud (but I didn't hear any noise from within the hostel!). The shower room impressed me. Breakfast was standard continental breakfast, and the staff were incredibly friendly. I would stay here again! :)

  • Novice Nomad
  • 25 Jan 2013
  • Anonymous
  • Canada
  • Female, 18-24
  • (5 reviews)

Owner Comment (Show)
Thank you for your nice review!! We are super glad you enjoyed your stay, and found Hatters so comfortable it reminded you of home!! Come and see us again here in Manchester!!

77%

The hostel building was older but clean, great common space to drink, chat and play pool. Small kitchen and free flowing bread were great. Staff were lovely and had it not been the middle of winter I think the vibe would have been great. Toilets were well restored and always hot water. No lockers in rooms and I would of liked a reading lap but these were minor details. Area is great though, close to all the trendy areas and clubs!!

  • Novice Nomad
  • 20 Jan 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (2 reviews)

Owner Comment (Show)
Thank you for such a great review!! Our hostel is perfectly suited to whatever you have planned for your time in Manchester- exploring the city's sights, shopping for vintage or retro clothes, an awesome night out, or just meeting new people!! Come and see us again at Hatters!!

80%

The temperature of the entire building, not just the rooms but also the washrooms, was far too cold and made us all incredibly uncomfortable during the stay. The staff was very nice and accommodating, but there was little they could do about the temperature. Also, the other guests were not very respectful (parties in the rooms til 6am) and so our sleep was not very good.

Owner Comment (Show)
Thank you for your review!! Our reception is open all the time, so come and see us and we will try to help the best we can!! For example, asking other guests to be quiet or giving you an extra heater!! Hope you had a good time at Hatters Manchester!!

83%

Should control noise in the hallways at night. I've been twice in the hostel, one in Newton and one in Hilton, on Saturday night can not sleep. Moreover, it is excellent, very well located, clean ...

  • Novice Nomad
  • 19 Jan 2013
  • Anonymous
  • Spain
  • Couple, 31-40
  • (1 review)

Owner Comment (Show)
Thanks for your comments and review!! We try to control the noise late at night as much as possible, and our common area is open 24 hours, so we encourage party-goers and guests in Manchester for a night out, to stay there until they are ready to fall asleep/pass out!!! Glad you liked our hostels though, and hope to see you again at Hatters!!

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