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Hatters on Newton Street Reviews

50 Newton Street, Manchester, England

Reviews & Ratings Explained

84%Overall Rating

From 276 ratings
  • 81%Character
  • 82%Security
  • 93%Location
  • 88%Staff
  • 82%Atmosphere
  • 77%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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83%

Should control noise in the hallways at night. I've been twice in the hostel, one in Newton and one in Hilton, on Saturday night can not sleep. Moreover, it is excellent, very well located, clean ...

  • Novice Nomad
  • 19 Jan 2013
  • Anonymous
  • Spain
  • Couple, 31-40
  • (1 review)

Owner Comment (Show)
Thanks for your comments and review!! We try to control the noise late at night as much as possible, and our common area is open 24 hours, so we encourage party-goers and guests in Manchester for a night out, to stay there until they are ready to fall asleep/pass out!!! Glad you liked our hostels though, and hope to see you again at Hatters!!

93%

Continental breakfast is a great idea but lacked choice of cereals ( only 2 ).

  • Novice Nomad
  • 18 Jan 2013
  • Anonymous
  • England
  • Male, 41+
  • (1 review)

Owner Comment (Show)
Thanks for your review! While we do offer two cereal options with our free light continental breakfast, there is also yogurt, fruit and toast, as well as free tea, coffee and toast all day too!! Hope you enjoyed your visit to Hatters Manchester!!

87%

Great place to stay if you are only spending 1 or 2 nights in Manchester. Beds were comfortable and the staff were very friendly, security was great as well! Only complaint was that the lack of insulation in the shower room made the room quite cold!

  • Novice Nomad
  • 18 Jan 2013
  • Anonymous
  • Canada
  • Mixed Group, 18-24
  • (4 reviews)

Owner Comment (Show)
Thank you for your great review and comments!! If you're ever stuck for something to do, or need advice or directions, come and see us at reception, and we'll do everything we can to help!! Super happy you had a good time in Manchester, and hope to see you again at Hatters!!

83%

it's very close to the train station. the best choice for people who want to transfer to other places as well as for shopping in the city center.

  • Novice Nomad
  • 13 Jan 2013
  • Anonymous
  • China
  • Male, 31-40
  • (6 reviews)

Owner Comment (Show)
Thank you for your nice review!! Our hostel is located in the centre of Manchester, and is perfect for getting around the city easily!! Coma and visit us again at Hatters!!

77%

Not a bad stay, but the showers weren't very good and some parts of the hostel were poorly heated - which was a bit of a problem in winter. The hostel organised activities like pub crawls and movie nights, which made the stay more enjoyable.

  • Globetrotter
  • 12 Jan 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (24 reviews)

Owner Comment (Show)
Thanks for your review!! Please come to reception if you need anything- we're open 24 hours a day and have extra heaters for those guests more sensitive to the cold!! Glad you enjoyed our free evening events!! Hope to see you again at Hatters Manchester!!

93%

Great place to meet people! Fun party hostel with a great common room, staff was amazing, location is excellent and the pub crawl was insanely fun. Definitely worth every pound, and will be back super Soon

  • Novice Nomad
  • 10 Jan 2013
  • Anonymous
  • India
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Thank you for such a great review and comments!! We are super happy you enjoyed your stay with us so much, and glad you had fun in Manchester!! Can't wait to see you again at Hatters!!

80%

Quite run down, but cheap.

Owner Comment (Show)
Thanks for your comments!! Our hostel is in a Victorian building, which is full of old features, which we hope add character!! Come and see us at reception if there is ever anything you need, even if it's just pointing out something we may have missed!! Your opinions help us improve our hostel!! Hope to see you again at Hatters Manchester!

100%

There is a very nice enviroment to meet new friends!

  • Novice Nomad
  • 06 Jan 2013
  • Anonymous
  • Colombia
  • Male, 18-24
  • (3 reviews)

Owner Comment (Show)
Thank you for such a great review!! We have a large common area, which is great for meeting other guests!! We also have fun events every evening, like our free food night, drinking games and our free bar-crawl, so it's near impossible not to socialise and have a good time!! Hope we see you again soon, at Hatters Manchester!!

97%

Hostal well located, 10 minutes walk from the train station or 5 minutosde tram station. It's a very big hostel, many people are staying and maybe that a bit congested areas. They offer 24-hour coffee, bread, butter, and a toaster for the bread machine. Breakfast good, not the best I've had but overall is good, the only thing is you have to wash what you use to breakfast. In rest all ok. Would surely this hostel.

Owner Comment (Show)
Thanks for your nice review!! Our hostel is perfectly located in Manchester, close to the sights, shopping and nightlife!! We do ask for you to clean your own dishes after use, but until now we didn't realise that was unusual..... Glad you liked the free tea, coffee and toast, and enjoyed your stay in Manchester!! Come and see us again at Hatters!!

90%

Really great hostel, staff were very friendly and talked me through the good places in Manchester to see. The rooms were fine but the showers were a huge let down. I had to push the button every 5 seconds to get water and you couldn't change the temperature so my shower was cold. Not a big deal but is upsetting considering the rest of the hostel is great

  • Novice Nomad
  • 29 Dec 2012
  • Anonymous
  • Australia
  • Female, 18-24
  • (2 reviews)

Owner Comment (Show)
Thanks for your nice review!! Glad you took advantage of our staff's extensive knowledge of Manchester, and enjoyed your stay in the city!! Hope we see you again at Hatters!!

87%

This hostel was a pleasant stay. Its located close to the city center square Piccadilly Gardens (5mins walk) and main railway station Piccadilly (10mins walk). Basic breakfast included, If you dont have your own computer or mobile device you can use hostels computers for internet for 30mins/1pound. Quite large lounge room in the ground floor is good meeting point to make new friends.

Owner Comment (Show)
Thank you for such a great review!! While you're hanging in our common area, we'll even let you choose the music!!! Our hostel is centrally located in Manchester's Northern Quarter, which is full of awesome bars, cafes, live music venues and shopping!! Come and see us again at Hatters!!

80%

Not enough heating in dorms, toilets and showers.

Owner Comment (Show)
Thanks for your review! Our hostel has full central heating, but for extra cold days/ guests we also have small electric heaters in every room!! Please don't hesitate to come and see us at reception if you ever need anything, and we'll do our best to help!! Hope to see you again at Hatters Manchester!

77%

Overall good hostel. Reasonably clean, comfortable and safe. From memory, there were no big lockers to store luggage, but smaller lockers that could fit a backpack. The wifi and free breakfast was good. Staff very nice and helpful.

  • Novice Nomad
  • 28 Dec 2012
  • Anonymous
  • Australia
  • Male, 18-24
  • (8 reviews)


30%

It was expensive at £32 a night (with a mandatory stay of 2 nights on the wkend), especially considering how filthy the dorms, showers & toliets were; there's a nasty smell of raw sewage around the men's toliets & wc on the 1st floor. The wooden floors are covered in grime, they might be swept occasionally, but they look like they haven't been cleaned with steam or a mop & hot water with bleach in months or years. I informed a member of staff, who had no interest. Cold & noisy. No lockers.

  • Novice Nomad
  • 14 Dec 2012
  • Anonymous
  • Ireland
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Hi there, I'm sorry you felt the price and the facilities were not of standard. We are competitive on price and we do look at market demands. As Manchester was full that weekend with football and events we were still one of the cheapest price for accommodation around. With the facilities they may look old to some but we carry out cleaning each day on all floors mopping each floor, cleaning each toilet and all other areas. Unfortunately we are a 24hour hostel so sometimes it may get used within this time. Hope this helps, Hatters team

87%

Location very very good, you get to drink free coffee and hot chocolate in "the living room" which was very nice place to chill and meet people

  • Novice Nomad
  • 14 Dec 2012
  • Anonymous
  • Finland
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Thanks for your lovely review!! Our common area is huge, and great for socialising!! We also have daily evening events, such as free dinner, drinking games night and a free bar crawl, so it's even easier to meet fellow backpackers!! Hope to see you again at Hatters Manchester!!

83%

Had a lovely stay, was not too busy due to the season and the TV room is really nice. Street noises were so loud though,, seemed like the trucks went right through the room. Would stay again though!

  • Novice Nomad
  • 12 Dec 2012
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Thanks for your review and comments!! Our reception is open 24 hours a day, so if there is anything you need (earplugs for noise or advice on where to head for a night out) please don't hesitate to come and see us!! Hope you visit us again at Hatters Manchester!!

90%

Excellent toast in the morning! I really enjoyed my stay.

  • Novice Nomad
  • 08 Dec 2012
  • Anonymous
  • Canada
  • Female, 25-30
  • (2 reviews)


80%

Great experience for one quick night in the city. I was able to get a single room for only 25 quid and my room was very nice, clean, and secure. It made for a comfortable night's sleep. I only had one issue with the place that could have been serious: there was no one to open the door and let me in when I came back around 11pm. I waited for someone to exit the building to get back in and if they hadn't come I could have been waiting outside for a long time.

  • Novice Nomad
  • 06 Dec 2012
  • Anonymous
  • USA
  • Male, 18-24
  • (2 reviews)

Owner Comment (Show)
Thanks for your nice review and comments!! We are glad you had a good sleep while at our hostel, and hope you enjoyed your visit to Manchester!! Although we are open 24 hours, and have someone at reception at all times, sometimes we are needed away from the desk.... We imagine you weren't waiting too long, but apologies that you had to wait- it's just unavoidable!! Hope to see you again at Hatters!!

100%

Fantastic location, clean rooms, friendly and helpful staff, free breakfast, good atmosphere. Will be staying again very soon. I highly recommend.

  • Novice Nomad
  • 06 Dec 2012
  • Anonymous
  • Finland
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Thank you for your nice review!! We are super glad you enjoyed your stay with us, and looking forward to seeing you again!! Come again soon, Hatters Manchester!

83%

bit annoying how our room was right by the showers on the 5th floor and they kept making a noise every 5 mins

  • Novice Nomad
  • 03 Dec 2012
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Thanks for your comments!! We are aware of the noise coming from the boiler, and hope to have it fixed as soon as we can tell what it is.... We provide ear-plugs at reception, which should help, so come and see us at reception- we're here 24 hours a day!! Come and visit again, Hatters Manchester!!

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