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Not welcoming staff BBQ was good at beginning and became really poor for the price (seriously, only 2 sausages...) Fresh milk at the beginning changed to disgusting milk powder, staff said "milk is for coffee only", so what's wrong if I like fresh milk for breakfast? Again, staff should be train with hospitality concept Booked online at 21, staff was sure it was 23, then didn't want to let me stay more for 21$... Do you really want to keep customers? Said free @ but there is no, liers
Good hostel in Alice Springs- very clean, lots going on and friendly staff. This is a hostel more so for people doing tours in and out - so if not booking a tour through the hostel - choose a "long term stay room". Lots of activities and brochures, good internet and a nice environment :)
I enjoyed my stay at "Haven". It was a good value for the money. I would suggest the hostel to give more opportunities for lock up important stuff and valuables for example installing lockers in dorms.
All members of staff were very welcoming and friendly! All the facilities were kept clean including the pool! Also had trays under beds which were handy so the rooms weren't messy. A good stop over before doing the Ayers Rock tours!
An all around good place to stay, not far from the CBD of Alice Springs. The extras were especially nice like the free breakfast, pool, clothes line outside, and the evening barby from 6 to 8 PM.
The stuff was friendly but the atmosphere was determined by many rules, we did not really feel like guests.
- Novice Nomad
- Female, 41+
- (1 review)
The showers are in the rooms, not in hallways, which is a good thing. Unfortunately ours was a bit broken. The dorms were clean and quite spacious. Good value for money, recommend this hostel.
This hostel was reasonably priced but no free wi-fi was a major let down. Although each room is key card protected, there are no lockers. You have to store money/passports with reception. The staff are all very friendly and helped me out when needed. Nice pool and nice rooms. Apart from the wi-fi, I can't find any other complaints and would highly recommend friends to use this hostel.
Perfect base from which to do an Uluru tour. Clean, very friendly staff and a pool.
Very good hostel! Very clean for a change. The only thing is you need to leave a deposit to have plates, cutlery and pans!