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Hay Street Backpackers Reviews

266-268 Hay Street, Perth, Australia

Reviews & Ratings Explained

69%

Rating
45 Total Reviews
  • 67%Value For Money
  • 80%Security
  • 80%Location
  • 73%Staff
  • 60%Atmosphere
  • 60%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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63%

Arrived 2am and was given a key for room and a bedsheet. No blankets were given so I froze the first night. I asked following day if there was something which needed a deposit. Same for cutlery and plates. Would have been nice to have been told when I first checked in. Bed quite comfortable however, and showers nice and hot. Lovely old style building but could really do with some maintenance and a paint job to clean it up.

  • 30th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Dear Melissa, Thanks for leaving a review. Your opinion matter to us and other customers.Blankets, utensil, and other items are under deposit and it will be given back at the time of the check out. In this way people is looking after their stuff and keep the hostel more clean and tidy.There is a list of the rental items in different point of the hostel. However, I will make sure that every customers will be informed about it at the time of the check in. :-) Kind regards,Elisa

69%

Blankets cost extra but breakfast was inclusive in the price. I think this should be vice versa.

Owner Comment (Hide)
Dear Liz, Thanks for taking time to leave a review. it is really important for us. It is true that blankets are under deposit, but it will be given back at the time of the check out. We just charge $2 upon return for the washing and drying.:-) We hope that you have enjoyed your stay and to see you again in the future. Regards, Elisa



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