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Heart Of Amsterdam Reviews

Oudezijds Achterburgwal 120, Amsterdam, Netherlands

Reviews & Ratings Explained

76%

Rating
1176 Total Reviews
  • 70%Value For Money
  • 79%Security
  • 92%Location
  • 75%Staff
  • 69%Atmosphere
  • 74%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

we stayed 4 days at this nice hostel right in the heard of amsterdam. the staff was quite helpfull about what to do and where to go out at night. the only down part was that since we came in a group of 6 with a van they would charge us quite a lot for parking and wouldnt be helpful with cheaper parking options. we found one anyway so it doesnt really matter. after all with a group of 6 we stayed in the titianic room down the basement but it was just about right for our needs.

  • 14th Aug 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


54%

Dirty showers and toilets. Very noisy, specially if you stay in the first room.


94%

Great location, good atmosphere, clean with friendly staff, would stay again happily.

  • 12th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • All Male Group, 25-30
  • (1 review)


49%

Dirty. Staff unfriendly but efficient. No common room. Too expensive. Only good thing is the location.


49%

I recently stayed at the Heart of Amsterdam with 3 other girlfriends. This was the last stop on our eurotrip and to be honest, it was not great. Security was the best feature of this place with the safes they offer - but the atmosphere, decor and value for money were all very lackluster and a bit of a disappointment. Tip for girls traveling to Amsterdam: don't stay in the red light district, there are much nicer areas.


74%

Rooms were a bit hot and there was mould forming in some places. Staff was not that welcoming. Great location and good atmosphere. Met a lot of people there. Good breakfast altough not included in the price.


54%

As good as this location was, it was no where near worth the money. Plenty of good city centre hostels can provide beds at half the price. WiFi didn't work in the rooms and the lobby space is very small!


63%

The hostel is in a good spot if you like the constant smell of weed. The staff were pretty good at most times but lacked a bit of enthusiasm so didn't really feel like I could talk to any of them. The bathrooms were a bit of a mess too. Good hostel but not worth what you pay!

  • 30th Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 18-24
  • (1 review)


40%

The only two good thing about this place is the location and the locker, no more. They have to improve the cleanest, environment, etc


66%

We really did not like the black paint and very dimly lit rooms. Impossible to do makeup, hard to find your stuff, just generally really gloomy and depressing.


43%

hostel Wifi not working and the staff do not give a F!@#!@. There is no compensation, e.g free breakfast would be a nice gesture. Wifi is the most essential for travelers!. Hostel is so hot! No ventilation!!!! staff cant do anything about it. Price totally do not justifies the hostel. I will not stay or recommend heart of amsterdam. There are other hotels and hostel beside heart of amsterdam, so the location isnt a great deal! Very disappointed stay!!!!!!

  • 25th Jul 2014
  • Novice Nomad
  • Anonymous
  • Singapore
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
We are sorry for the inconvenience. Wifi was out of order on Sunday ( company closes) and we had it fixed on Monday morning. All rooms have fans since the beginning of July already. Thank you very much.

63%

Good for one or two nights. Not very bright or airy.


80%

Great hostel. The stairs are a bit tiring and kind of dangerous, but the room is very nice, comfy beds/pillows, power outlet and light for each bed. Need more attention on cleaning the beds though. Found a cigarrete under the mattress

  • 21st Jul 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • All Male Group, 25-30
  • (1 review)


74%

The name certainly lives upto it, we were bang in the middle of the red light area! The is nice, easy to find and close to the central station. The rooms are themed on movies. However, the rooms could def use more light.. atleast mine could. We were on the 4th floor and there was no elevator and narrow stairs, so that sucked, we had a tough time taking our luggage up and then back down. Over all, an average stay but good for the price we paid..


43%

I could not sleep because of noise.


77%

Had a great stay except for no air conditioning. It was really hot and we stayed there for nights and the guy bought up a fan on our last night. also the rooms don't have that much of a theme... only a painting on the wall.


89%

Great hostel, awesome location, maybe lacking a common room where can meet and mingle.


51%

SIgnificantly more expensive than other hostels, which is not justified by the mediocre levels of cleanliness and fairly unhelpful staff. The lack of facilities and the absence of a proper lounge area creates a very flat atmosphere, which is out of keeping with the rest of Amsterdam.


60%

The only really good thing is this hostel is the location, it's right in the middle of the red district. We had a private room for two people, the first day, all our stuff have been stolen because the door was weak and someone came into our room and stole our phones and Ipads... Besides, it's VERY noisy (specially the rooms n°1 and 2). The staff is nice and the atmosphere is good. Anyway, way too expensive for the service!

Owner Comment (Hide)
The door was not closed properly to make it locked, so actually guests just left their room door opened. We are sorry about the noise during the day time ( controlled after 10pm) but that is the downside for the really central location.

83%

Beds and rooms are so great. You get a small shelf next to your bed where you have your own outlet, towel, and light. One of the nicest hostel rooms I've ever been in. It is in the middle of the red light district though. I was unaware of that until I got there but it was fine! We were definitely on one of the better streets over there!


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