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Hello Marseille Hostel Reviews

12, rue de Breteuil, Marseille, France

Reviews & Ratings Explained

85%

Rating
1407 Total Reviews
  • 85%Value For Money
  • 79%Security
  • 95%Location
  • 93%Staff
  • 87%Atmosphere
  • 82%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Awesome friendly hostel with an amazing lounge and great independent cooperative atmosphere. Everyone was really chill and friendly and the space is well set-up for socializing. No air-conditioning in the rooms, but that seems to be the norm for this part of France, so you can't hold it against them. Shower and toilet facilities were clean, wifi was fast. Located right next to old port and only about a 20 minute walk or 10 minute metro ride from the train station. Great place, hope to come back.


71%

I was initially disappointed by the fact that there was only 1 toilet for everybody en only two showers. In practice it turned out not to be too big a deal, as the amount of guests is not excessive. It was also the fact that there were relatively few guests that general atmosphere was pleasantly imbued with conversation. The staff were very friendly and enthousiastic. The staff is composed of volunteers who get to travel through service, thus it is run by travelers, who share your mentality.


94%

Met some of the most genuine people here... Everything is fantastic: very chill place. Feels like a home.


91%

Hey I had a great time in the hostel . Though I stayed for a night I liked the atmosphere created by the staff. There was an easy going and friendly attitude of the staff which rubbed on to the other travellers. Would totally recommend it for anyone visiting marseilles. Would have loved to stay a few more nights if time permitted. Cheer. Sorry brad it took me a while to write the review .


69%

I think that only one bathroom is not enougth for all the people that are in the hostel. Good and suficient breakfast.


77%

Not as good as expected but still ok, great location.


89%

Good: There was a great ambiance at the hostel and the location is great! think to assist to the commun dinner to taste some good food and have a great moment with the guests and staff! Not so good: windows aren't well isolated and you hear the noise from the street all the night

  • 22nd May 2015
  • Novice Nomad
  • Anonymous
  • Mexico
  • Male, 25-30
  • (1 review)


74%

Nice location near the port, and near the Norte dam which is Amazing to climb up and see the view of marseille.


89%

Staff are super helpful and friendly. Rooms are big and beds are very soft. They are a little wobbly though. The lockers are cubbies that are under the bed which is great except when we got there 3 in our room were broken but they fixed them the next day. This hostel is non profit and staff are all volunteered based so everyone who is there really wants to make your time great. They even hosted a supper that was 5 euros and it was absolutely delicious.

  • 17th May 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


91%

This is a great space and the staff are fantastic. They work hard to create a sense of community. The community dinners are offered at cost and the food is plentiful and tasty. It is a hostel and the noise is sometimes a bit much late into the night. The only negative thing that I would say is that one toilet for 24 people is a bit rough in the morning. If they could squeeze in a second WC, that would make it perfect.


51%

We got stolen in he hostel and they said they were going to help us to get our money back and then they have a lot of excuses to do the "remboursement", it is not the kind of attitude that an awad hostel should have to its guests, its definetely an hostel in which I would never stay.

  • 15th May 2015
  • Novice Nomad
  • Anonymous
  • Colombia
  • Female, 25-30
  • (1 review)


94%

I don't often take the time to write reviews but I had to share with everyone my experience at Hello Marseille. Absolutely wonderful hostel. Great atmosphere, perfectly well located and very friendly staff. Paul is the man and Eliz is wonderful, everyone made sure all guests were happy. Thank you!


80%

The staff is absolutely awesome here!! And it's very close To the vieux port and the train station. I happened to book At the same time as a few people and the website couldn't Update fast enough so I actually didn't have a bed, but the Staff were so awesome they set me up a bed in the living Room and let it be a private room after 11pm. They also make A great breakfast in the morning. Good place!


97%

Its a very nice environment, people hang out very well. Even if you have forgotten bathing items, no need to worry. You will get one if you request them. Bed is comfortable. Overall a good place to stay.


86%

Great hostel! Staff are fab and always have tips on what to do and where to go. Communal dinners are such a good idea, real home away from home feel. An extra loo would be the only bonus, but in an old building that can't be helped! Amazing location too, just back from the old port x


97%

The staff was super friendly and welcoming. The free breakfast was a great plus. The location is great too, the hostel is 2 minutes from the Vieux-Port.


91%

We had a really good time in Hello Marseille Hostel. We definitely enjoyed our stay there, not just because of the perfect Location in the city but also because of the nice and friendly staff. You can even have a chat with them at night when you cant´t sleep ;). It´s also quite nice that they have a board on which they give you information about the current weather, special events in the city and recommend thinks you can do :). It really was a nice stay!

  • 26th Apr 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


100%

It was a lovely stay in HelloMarseille. Crazy and friendly staff :) It felt like home to me. Perfect for girls travelling alone. Best Hostel I've ever been to.

  • 26th Apr 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


100%

it was a fantastic stay at a prime location, the staff were lovely and very helpful. I met lots of people also travelling through, excellent .


94%

Great staff and awesome location. Felt like home. Only thing would be to install another toilet and finish all the locker doors but all in all it was a great stay!


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