Hello Sofia Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
Read our review guidelines »
When we arrived at the hostel the place was overbooked although we have made a reservation before. After about 30 minutes we were able to speak to the owner who found a solution for us (staying at a close hostel) and who acted in a very professional way. Even though, arriving at a foreign city after a six-hour bus ride with a hostel reservation that do not work was frustrating. The hostel itself was located in a nice neighborhood. We can't say more about its performance.
- Novice Nomad
- Couple, 25-30
- (1 review)
I chose to go to this hostel due to its high rating on website and it did not disappoint. Here, you have the best of everything, with accomodating and friendly staff, great location and very good price. It also has one of the softest beds I've ever experienced at a hostel!
++ The guesthouse Hello Sofia is located close o the city centre. You can reach everything by walking 5-10 minutes. Inside the guesthouse it´s very clean, comfortable and all facilities seem to be new and modern. -- When we arrived in Sofia they pretended nothing to know about our reservation, although we got confirmation letter. We didn´t got the room from the reservation and had to pay a higher price than it was written in the E-Mail! All in all the stuff worked NONPROFESSIONAL.
The room I stayed in was newly remodeled. It was very clean and comfortable. The staff was kind and gave advice and directions. It is also close to the metro and easy to reach the train or bus station. This is not a hostel and does not have the social atmosphere of a hostel. If you are looking for a quiet, comfortable place to stay in Sofia, this is a good one.
Myself and my partner enjoyed our brief stay. The 'hostel' is much more typical f a british b&b (without breakfast) than a dorm style hostel. Well suited to us 40 somethings, spotless and full of character The host was friendly, helpful and welcoming, accommodating every request.
Lovely place, very close to the center and anything you might need. Staff were very nice and helpful.