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Hello Sofia Reviews

12 Stefan Stambolov Str, Sofia, Sofia, Bulgaria

Reviews & Ratings Explained


71 Total Reviews
  • 89%Value For Money
  • 91%Security
  • 91%Location
  • 80%Staff
  • 77%Atmosphere
  • 91%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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On the time of arrival we are welcomed by smiley faces and the personals were very kind to us and very helpful at the same time. When we had some problems they always helped us, they were lifesavers... Thank you again...

  • 14th Jan 2016
  • Novice Nomad
  • Anonymous
  • Turkey
  • Male, 25-30
  • (1 review)


Superb location and clean with a friendly host who would attend to problems such as Wi-Fi not working. However little natural night coming in (in the part I stayed in) and very poor lighting mean that the hostel is exceedingly gloomy. And its situation off the main street down an alley that seems just as dark in the daytime as at night make it initially rather uninviting. I would rate it 6 out of 10 rising to 8 or 9 if the lighting had been better.

  • 18th Oct 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


We took a quiet doubleroom called "brown room", which was nicely renovated and had a separate bathroom. The pressure on the tap was way too strong and not to be regulated and after showering, the whole bathroom was wet. The room's size was small, but ok and the common kitchen seemed clean. Unfortunately, the house is very old and needs renovation.The staff was two elderly women with poor english, but friendly though.

Owner Comment (Hide)
Thank you for the opinion left. The water pressure can be easy regulated by you from the faucet - new high quality Grohe brand, which working easy and smooth! The room size is 15sq.m and we think that this is enough for budget accommodation property in the top center of the city. All around us there are hotels with bigger rooms - triple and quadruple time of our price. We can not renovate house outside since it is a architectural monument and belong to the municipality of Sofia


The rooms are great but would benefit from mosquito nets of some kind... On checkout there were some girls who the female host had made cry over some dispute. She then threatened to charge me for a squashed mosquito stain on my bedding! Absolute joke, it seemed she was trying to rip-off anyone and everyone.


Hostel was refurbished, room was huge for two people and very clean! The hostel booked us a trip to the Rila monastery and the Boyana church with a private car and it cost €50 for two people for all day. (The same as it costs to go in a minibus.) The man who took us was an absolute gem! Only issue was having to pay a damage deposit and then being charged for a toilet seat breaking in a shared bathroom (they shared be cost amongst the whole floor) and having to pay €5 to leave our bags after 3pm.

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