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Never again!!! NO Travel agency!!! No 24hour reception No check in at 10am as offered at hostelworld No or bad English speaking stuff Lot of trouble because the trip to the halongbay was completely different to the program they told us Good things: In the ancient quarter located Free tee and coffee Breakfast included
The location is about the only good thing about this hostel. We were scammed by the employees who lied about what they sold. Do not book anything with them as it is 1. Too expensive. And moreover 2. Not what you booked!. They show you very nice pictures but its all fake and they know it. And the worst thing is that they act as if other salesman would do it but they wont, and then you buy it from them while they look at you with a dirty smile.. No shame whatsoever!!
Very comfy beds in our twin en suite room and double beds too which was a nice surprise. Good bathroom with separate shower. The wifi didn't work in our upstairs room though and when we left, the staff tried to over charge us which ended our, otherwise fine stay, on a sour note.
Conveniently situated in the Old District. Free breakfast not available for three-bed private rooms. Some staff can speak good English.
Our room was a bit dim and dingy and it didn't have a window and there were cigarette burns in our sheets. Free breakfast was okay and the lady at the reception was helpful and spoke good English which some of the staff didn't. Wifi worked okay, untill it didn't and we used a free wi-fi of another hotel. All in all it was good value for money though.
Very narrow ladder, yet they have elevator. Rooms are small but clean and tidy. Aircon, tv and brilliant stuff!
Really nice room and bathroom - very clean and AMAZINGLY comfy beds! Staff were very helpful and the location is decent. Not much more to say about it, there wasn't a great atmosphere but we weren't expecting that with a private room anyway - we would definitely stay again.
You get what you pay for here. Our room was small, extremely damp and smelled very unpleasent. The shower tap had rusted and fell off and the bath, which you had to stand in to shower, rocked back and forth as you moved around. Definite plus sides are the inclusion of breakfast and towels but I wouldn't stay here again.