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Hilo Backpacker's Hostel Reviews

69 Waianuenue, Hilo, Hawaii, USA

Reviews & Ratings Explained

82%Overall Rating

From 80 ratings
  • 78%Character
  • 79%Security
  • 88%Location
  • 87%Staff
  • 79%Atmosphere
  • 83%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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63%

I chose this hostel because of the free internet even though it had a bit lower reviews than the other option. This is good value for money. Lazy feeling, beds are comfy, rooms excellent. The look outside is a bit ugly and the lounge looks more like big garage hall with tv and couches so some deco would be good if you have the chance. The limitation of 3 toasts at breakfast is a bit funny if you ask me (probably once sb ate too many and they made the rule).. Anyway, all good, can recommend.


83%

Good, basic, clean place to stay. Pretty quiet and near everything, too! Wif-fi could be better, but overall I'd recommend it. Definitely worth the money.


90%

The common area was really friendly and a nice environment. Jared is a really friendly guy and very good at making people feel welcome in the hostel.

  • Novice Nomad
  • 11 May 2013
  • Anonymous
  • Ireland
  • Male, 25-30
  • (7 reviews)


87%

Great stay, very friendly staff. Rooms were clean and comfy


70%

great lava tour!! nice people around and for breakfast papaja. GREAT

  • Novice Nomad
  • 04 May 2013
  • Anonymous
  • Switzerland
  • Female, 18-24
  • (1 review)


100%

We certainly enjoyed our stay at this Hostel. Staff was very helpful in selecting worthwhile areas of interest. The booking worked out well. For our personal 15 min. video of Ontario, Canada (Seasons in the great Outdoors) , Recognized at the Philadelphia Filmfest 2010, (free on line) you can e-mail me at : maxstac@worldline.ca Thank you, for making our stay a great memory. Gertrude and Max Stachowski

  • Novice Nomad
  • 01 May 2013
  • Anonymous
  • Canada
  • Couple, 41+
  • (1 review)


90%

This for sure is one of the better hostels I have stayed at in my travels. Jared is an asset to the hostel, very helpful with everything.

  • Novice Nomad
  • 19 Apr 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


47%

The hostel has a strange layout; the rooms are nice enough but the common area is awkward and there is no real kitchen or food prep area. The staff were friendly but not particularly helpful. No directions were provided for local attractions or services, no assistance in booking activities. When I enquired about things to do and see I was given only blank stares and empty advice. I found the local bus station on my own after the second day and got good advice there instead.

  • Novice Nomad
  • 13 Apr 2013
  • Anonymous
  • Canada
  • Male, 31-40
  • (1 review)


77%

It was a nice clean hostel. But please dont expect to find a propper kitchen. Its only a microwave and a elctrical hotplate which didnt really work. But other than that is was fine

  • Novice Nomad
  • 11 Apr 2013
  • Anonymous
  • Germany
  • Mixed Group, 25-30
  • (1 review)


73%

Location was great but very noisy at night and didnt feel very secure... Good for a party atmosphere, and good for meeting other people.

  • Novice Nomad
  • 11 Apr 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


87%

Great location to Hilo town which is convenient and gives great value.

  • Novice Nomad
  • 05 Apr 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


77%

The only thing i would maybe change is the breakfast to be something a little more. Otherwise my over all experience was greaT

  • Novice Nomad
  • 03 Apr 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


93%

Great staff. Very friendly and helpful, excellent local knowledge. The common room is huge and lots of fun to hang out and meet people.

  • Novice Nomad
  • 30 Mar 2013
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)


87%

Shelves in the dorms would have been nice.

  • Novice Nomad
  • 28 Mar 2013
  • Anonymous
  • Switzerland
  • Female, 31-40
  • (1 review)


73%

in middle of town, very loud at night!

  • Novice Nomad
  • 25 Mar 2013
  • Anonymous
  • USA
  • Couple, 41+
  • (5 reviews)


93%

very friendly people. close to everything important in Hilo.

  • Novice Nomad
  • 16 Mar 2013
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


80%

They have free beach stuff for guests.

  • Novice Nomad
  • 15 Mar 2013
  • Anonymous
  • China
  • Mixed Group, 18-24
  • (2 reviews)


87%

Staff members were responsive and helpful. The pick up service was free and efficient. The Garden Gourmet was recommended by the staff and was excellent. The common areas are large, but the free bicycles that are supposed to be available for guest use are all nonoperational.

  • Novice Nomad
  • 15 Mar 2013
  • Anonymous
  • USA
  • Male, 31-40
  • (1 review)


83%

Heaps of common space, free breakfast, free wifi, comfortable bathrooms not stalls, really friendly staff (and guests!), and Hilo is a great location to visit all the awesomeness of the east side of the big island. The only downside was no lockers. Thanks for a great time!

  • Globetrotter
  • 13 Mar 2013
  • Anonymous
  • Australia
  • All Female Group, 25-30
  • (21 reviews)


73%

very old (slow) 2-burner stove; only 1 old computer to access internet and it was never working properly; double rooms were very spacious; inexpensive, but taxes were not included on the quoted price Hostelword and cash payment only.

  • Novice Nomad
  • 05 Mar 2013
  • Anonymous
  • Canada
  • Couple, 41+
  • (2 reviews)


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