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Hilo Backpacker's Hostel Reviews

69 Waianuenue, Hilo, USA

Reviews & Ratings Explained


630 Total Reviews
  • 72%Value For Money
  • 71%Security
  • 85%Location
  • 79%Staff
  • 70%Atmosphere
  • 72%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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My friend and I stayed at the Hilo backpacker hostel for about one week. We felt really welcomed and comfortable. The rooms and bathrooms are nice, airy and clean. The breakfast was good as well toast, jam, coffee and island bananas. The hostel has a bunch of staff like, snorkel equipment, boogie boards and beach towels. The staff was really helpful when we were planing our day trips. He even called a friend to be sure about the date of a night market. Thank you guys


Unfortunately, the hostel wasn't in the cleanest state during my stay: there were piles of dirty linen at the back of the common space and there were small bugs in and around the kitchenette. The staff were happy to help when specifically asked about something, but unfortunately didn't appear to be driven to work to improve the hostel off their own back. The bathroom areas were fortunately pretty clean.

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