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Hilo Bay Hostel

  • 101 Waianuenue Avenue, Hilo Hawaii, Hilo, USA

Group of 15 or more?

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reviews
7.9
Very Good 347 Total Reviews
  • Value For Money 8.1
  • Security 8.0
  • Location 8.8
  • Staff 8.5
  • Atmosphere 7.3
  • Cleanliness 7.4
  • Facilities 7.3
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7.9
Very Good 347 Total Reviews
  • Value For Money 8.1
  • Security 8.0
  • Location 8.8
  • Staff 8.5
  • Atmosphere 7.3
  • Cleanliness 7.4
  • Facilities 7.3

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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14th Feb 2017
2.0

Kicked out on the street the moment you check-out at 11am. Doesn't matter if you have a later flight. According to the front desk guy (~35 years old, buzzcut, sourpuss attitude), they will not store your luggage and you must immediately vacate the premises. You can not sit in the lobby. You must get entirely off the property. I've never come across such an inhospitable policy. A very poor way to end an otherwise nice stay. Hopefully this review will inspire a change of policy.

    • 2.0Value For Money
    • 2.0Security
    • 2.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
31st Jan 2017
8.6

Helpful and friendly staff! Nice kitchen facility, coin operated laundry onsite, wi-fi, communal area and close to plenty of shops and restaurants.

    • 8.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Australia, Female, 25-30
  • Novice Nomad
  • 4 reviews
31st Jan 2017
9.4

Very friendly and helpful staff and great location.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Australia, Female, 18-24
  • Novice Nomad
  • 2 reviews
28th Jan 2017
8.6

A lot more of an older vibe at this hostel - also a quite hostel as it's not in the busy tourist part of the Big Island.

    • 10.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
  • siomareli3339864
  • New Zealand, Female, 41+
  • Novice Nomad
  • 7 reviews
17th Jan 2017
8.0

Convenient location, very clean, good kitchen but can be very noisy as on a main intersection. Security generally good, free lockers and free coffee in the morning. No real atmosphere and just one long table in the main lounge to eat at and socialise. Close to several cafés, reasonable restaurants and Hilo Tavern with pool tables and nightly music. Hilo does have a few hidden spots like a chocolate shop, bakery, some good Mexican places and Thai. Farmer's Market is the best in all the islands.

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 10.0Cleanliness
17th Jan 2017
8.9

Great hostel in the middle of Hilo. Comfortable beds and a nice common area...could use more showers and bathrooms but otherwise a great experience

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 6.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
28th Dec 2016
9.1

Nice staff, location in downtown Hilo so a bit far away from a lot of sights. Great for walking around though

    • 10.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
4th Dec 2016
9.1

Fantastic! Would highly recommend!

    • 10.0Value For Money
    • 8.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 6.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • USA, Male, 41+
  • Novice Nomad
  • 1 review
18th Nov 2016
8.6

On two occasions on my recent trip to Hawaii the Hilo Bay Hostel was my home away from home. I made a lot of (temporary -Hostels are like living in a bus station) friends and saw some great scenery. Best wishes to all; hopefully I will return soon. John

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Portugal, Male, 31-40
  • Novice Nomad
  • 1 review
10th Nov 2016
5.4

A nice old/historical type hostel with good location in Hilo. The facilities are a bit too old and not very well kept. The cleanliness was not great, for example, I got some linen that was just too old and stained and had to request some different ones that still had some stains.

    • 4.0Value For Money
    • 8.0Security
    • 8.0Location
    • 4.0Facilities
    • 8.0Staff
    • 4.0Atmosphere
    • 2.0Cleanliness

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