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238 Elizabeth St, Sydney, Australia

Reviews & Ratings Explained

59%

Rating
382 Total Reviews
  • 58%Value For Money
  • 65%Security
  • 81%Location
  • 64%Staff
  • 53%Atmosphere
  • 49%Cleanliness
  • 41%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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71%

The staff was good, however the do not keep the bags of people that check out late and the security for those bags that are leave in there is really por.


66%

Certainly not a flash-packers but what I expected really. Often untidy and unvacuumed in the hallways but no problem. Some hand soap in the first floor toilet would be nice.... The upstairs toilets did and so did the shower so not sure why it didn't even have a dispenser.


69%

Great staff. Great location. Kitchen too small. They need to organise a room with tables and chairs to eat and chat...

  • 5th Mar 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 31-40
  • (1 review)


66%

The location is awesome. Other than that, everything was just average. Don't really wanna stay there again though.


89%

Excellent location as it is 2 minutes from central station. Good standard of cleanliness for a older style hostel. Free wifi included worked great from TV area but seemed slower from my room.

  • 16th Jan 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 31-40
  • (1 review)


23%

This hostel was disgusting, the bathrooms vile, no atmposhpere. The staff were not interested in explaining where facilities were. Do not cook here!!! Expensive and vile.

Owner Comment (Hide)
We have cleaners that clean in the morning and evening to try and keep the hostel as clean as possible. Obviously in peak periods this can somewhat be a challenge especially when people don't clean up after themselves. With regards to the staff i will be sure to speak with them with regards to the importance of explaining the facilities.

57%

This is a secure hostel in a good location, However, there is only one shower for the whole hostel which is absolutley ridiculous, and the kitchen fridge was disgusting. You could smell it down the corridor.

Owner Comment (Hide)
Katie, I am very sorry that you had a negative experience while staying with us at the Hostel. With regards to only 1 shower in the hostel, this simple isn;t true. Between the two sides of the hostel there are infact 10 communal showers, this should have been made clear to you at the time of check in. This is obviously an issue with the staff detailing facilities and I will speak to them about that. The fridges are cleaned on a weekly basis so i will speak to the cleaning team about this.

46%

Location was great, pretty much everything else wasn't that great. You'll get the Bare minimum - bed, bathrooms and sheets. So if your just looking for a place to crash it will work. Main desk was open 8am-8pm which was weird, but maybe that is an Australian hostel thing. It isn't a good environment to meet people because of the way the building is laid out. Staff wasn't very helpful. If you come with low expectations you'll be fine




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