Homeland Guesthouse Reviews
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On second day I noticed a bad smell in the bathroom.Later I realised that somebody had pissed on my towel. I confronted the staff, who confirmed that it was obviously piss but did nothing but deny that somebody must have went in to my room and must have done it. I had do threat with police and tourist office to get my (prepaid!) money back. I always treated the staff with absolute respect and I can not understand why somebody did this. My worst experience in Cambodia so far. Don't go there!
- Novice Nomad
- Male, 25-30
Lovely helpful staff. We left a walking stick and they are doing their very best to post it on to us. It's not as close to the Russian market as we expected but it's in a little back street which is like a small community of its own. Wonderful very cheap food opposite the entrance to the hostel. My husband would have preferred the music to be a little quieter in the restaurant in Homelands but otherwise we felt safe happy and welcome in this hostel.
Clean, big rooms, cheap, friendly/helpful staff, good food - we had a great stay!
We had a reservation and paid deposit. As we arrived they told us that they have no room available because nobody checked out!? Why do I make a reservation and pay for it? They brought us to a hotel close to mekong which was really dirty and seemed like a hotel for prostitutes. condoms everywhere and smelly. That was definitely not okay and not what I booked... Bad management even if staff tries to be nice. Food is also not very good. Rooms are very nice tough.
Location is an issue as seems no tuk tuk driver can find the place and often gets lost. The guest house itself is not near anything to note except the Genocide Museum (which is walking distance). In terms of value for money, I think you can definitely find better in Phnom Penh. The food is over-priced and very small portions for what you pay. The staff are friendly but only the manger can communicate with guests. She is helpful and assisted me with booking tours and bus tickets, etc.
Very nice hostel, mostly due to the very service-minded staff. The very beautiful, smart and incredibly service-minded manager actually drove me to a restaurant and picked me up two hours later. That is going beyond the duty to please a customer. A receptionist also made me dinner (presumably the chef was out) which was very good. The staff really do aim to please.
room was good. guesthouse is far from central. miscommunication between staff and customers. apart from that this guesthouse is average. cheap for those on a budget