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Hostal Akumal Reviews

Av. 16 de Septiembre #33 Barrio de Mexicanos, entre Guatemala y Venezuela.., San Cristobal de las Casas, Mexico

Reviews & Ratings Explained


151 Total Reviews
  • 93%Value For Money
  • 90%Security
  • 97%Location
  • 97%Staff
  • 93%Atmosphere
  • 87%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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We extended our stay in San Cristobal and stayed 10 days at the hostel. The hosts Erick and Cinzia are very friendly, helpful and wonderful people. They know so much about the city and are eager to help you make your stay enjoyable. We had the private room that opens out to the roof terrace. It was great in the morning when the sun came out and you could lie in the hammock and read. Erick makes his own bread which is delicious and his breakfasts are very hearty. Loved the dog, Chandra.


Hotel manager is a great person. Very friendly and helpful. Cooks up a mean breakfast. Hostel is quaint and intimate, family atmosphere. What more could you ask for.

Owner Comment (Hide)
Thnks alot for you nice vibes!! Enjoy Oaxaca!!


Our stay at Akumals was ok, but didnt really live up to the 92% reviews. We had a private room but there were no windows so it quickly developed a stange smell and was freezing cold. The water went off daily and hot water ran out quickly. The breakfasts was good but if your an earlier riser and want breakfast before about 9am you will have to eat out because the kitchen is closed until 10am and the provided breakfast wont be ready until past 9am. The dog barked v.loud at every guest arrival.

Owner Comment (Hide)
Normally we have the same vibes of all our guests sometimes not it depends the persons, I told you that room doesnt have windows and thats why there are curtains, to keep it open and fresh thats your decision. San Cristobal is cold we are at 2120meters above sea level and its winter. the nice breakfast we have it from 830 to 10am. And our cute dog its very friendly but it's a dog. Also we have a nice room with queen size for the next time you come you have a discount. depends on your budget


Akumal is not a tipical hostel, it's a smaller colourful chilled out place where friendly people and a dog awaits you. Eric and Cinzia are running it with dedication and love, chilled atmosphere, creative breakfasts (home made bread), non-stop delicious caffe, great assistance, interesting graffitis, Erics photos and posters. Suite up is very bright, feels like an apartment, good mattres, clean private bathroom. We felt like at home in a day and stay longer than expected, aprociate hospitality!

  • 31st Jan 2014
  • Novice Nomad
  • Anonymous
  • Slovenia
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Lo mejor de "trabajar" en el hostal es conocer a buenos amigos de siempre que no conocía, y con ustedes fue así. La verdad fue un placer tenerlos y los extrañamos esperamos volverlos a ver pronto un gran abrazo!!!! GRACIAS.

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