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Hostal Azahara Reviews

Avenida de Pescia, 1, Nerja, Andalucia, Spain

Reviews & Ratings Explained

66%Overall Rating

From 5 ratings
  • 56%Character
  • 76%Security
  • 76%Location
  • 52%Staff
  • 56%Atmosphere
  • 80%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

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  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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50%

Room was ok, but the receptionist was unspeakably unfriendly. When we checked in (at exactly the time we announced) nobody was there. I ringed the bell ten times. I needed to see a toilet, so I just used the one close to the reception. When the receptionist finally came he yelled at us for using it. Later he again yelled at us and accused us of using a 2-bed-room for 4 people. He wouldn't listen to us explaining that my sister and her friend were living in Granada and not staying. NEVER AGAIN!

  • Novice Nomad
  • 19 Apr 2013
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


50%

The staff member we worked with was unprofessional and unfair. We had a miscommunication, the check-out time was unclear, and he charged us for an entire additional night even though we were leaving and had NOT booked the extra night. He was aggressive, yelling at us, and completely unreasonable. We will not be returning to this hostel.


83%

Small, nice and clean rooms! The owner is nice and helpfull and you get enough coffee in the morning!!! Gracias para todos! Angela




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