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Hostal Backpackers Reviews

Palguin #695, Pucon, Chile

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Hostal Backpackers

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96%

We loved our time there, the owner took time to meet us and shake our hands and the staff were super friendly and helpful. I would recommend them to anyone I meet!

  • Novice Nomad
  • 05 Feb 2012
  • Anonymous
  • Canada
  • Male 18-24
  • (1 review)


83%

Best asset of the hostel is the staff, specially Hugo Mackay

  • Novice Nomad
  • 21 Jan 2012
  • Anonymous
  • Spain
  • Male 31-40
  • (2 reviews)


76%

We stay for few days, friendly staff, but the kitchen could be better eqipped. BBQ events are very good here. Unfortunately there is only one computer for internet using for too many hostel guests.

  • Novice Nomad
  • 19 Jan 2012
  • Anonymous
  • Germany
  • Couple 25-30
  • (3 reviews)


80%

Everything was ok, nothing special

  • Avid Traveller
  • 15 Jan 2012
  • Anonymous
  • Germany
  • Female 25-30
  • (10 reviews)


80%

Great place! Cheap, clean and the hosts are awesome. They will help you with everything you need! I definitely recommend this.

  • Novice Nomad
  • 04 Jan 2012
  • Anonymous
  • Canada
  • Couple 18-24
  • (4 reviews)


93%

What a great place! Nothing fancy, but then what do you expect when it´s so dirt cheap?! Staff were amazingly helpful, tour company right next door, had a wonderful Xmas there!

  • Novice Nomad
  • 21 Dec 2011
  • Anonymous
  • England
  • Female 25-30
  • (7 reviews)


96%

the people were so nice, the hostel is so well located. The hostal coud have some improving, new stuff in the kitchen, or new blankets, but the home enviromment and the people are totally worth it

  • Novice Nomad
  • 19 Dec 2011
  • Anonymous
  • Brazil
  • Female 25-30
  • (4 reviews)


100%

We had a great stay !! thanks to the staff for the hospitality (Etienne you are the best!!) It was dirt cheap, nice beds, good atmosphere. Backpackers! head here!!!!


53%

The young french-guy was very helpful and accommodating. The guides who did the volcano trip were great too. The owner subscribes to the "hard sale", as long as your questions invovle one of his guided tours he will make time for you. If you try to get information to do somethings unguided on your own, he's too busy. I showed the manager how I can get into my locked room faster with butter knife then my key, offered a quick, cheep solution, but they did nothing to fix room #1.

  • Avid Traveller
  • 06 Dec 2011
  • Anonymous
  • Switzerland
  • Mixed Group 31-40
  • (15 reviews)


46%

Did not enjoy my stay here. It was dark and the kitchen smelt like rotting feijoas. Would not recommend and would not stay here again. Most of the staff are nice, but the place itself was depressing. Also I met some other travellers who said they found a rat in their room.

  • Novice Nomad
  • 06 Nov 2011
  • Anonymous
  • New Zealand
  • Male 18-24
  • (4 reviews)


83%

The staff are excellent, very friendly and helpful. The hostel provides the best price in town for excursions. The place is very dark, and while the communal space is charming and very warm, with a log stove, the rooms are cold and damp. The place is quite run down, and the kitchen is a bit grim - it´s actually clean, but old and unappealing- However, the staff do make up for the negative aspects and go out of their way to make you feel at home.

  • Globetrotter
  • 24 Oct 2011
  • Anonymous
  • England
  • Female 41+
  • (26 reviews)


100%

Really good, we felt like our home, the staff was amazing, on the saturday had a barbecue for all guests and the hostel has also a agency to do the tours. I really recommend.

  • Novice Nomad
  • 21 Oct 2011
  • Anonymous
  • Brazil
  • Female 18-24
  • (7 reviews)


90%

It ia a nice hostel! Backpackers have two hostels next to each other but it is not realy the same owner. Elisabeht and Eric ar a realy kind famili they live in top of the hostal and ar the hole time responsible!

  • Novice Nomad
  • 07 Oct 2011
  • Anonymous
  • Switzerland
  • Couple 25-30
  • (3 reviews)


100%

Very warm and cosy with 2 log fires and loads of character. The staff were friendly and helpful, and we were able to arranhe tours & volcano climbs with them. The showers were HOT and the rooms comfortable, Definately recommend plus it was a very central location. Definately recommended.

  • Novice Nomad
  • 05 Oct 2011
  • Anonymous
  • England
  • Female 25-30
  • (1 review)


96%

very helpful and friendly Staff(special Owner Claudio), thank you very much!

  • Novice Nomad
  • 02 Oct 2011
  • Anonymous
  • Switzerland
  • Male 31-40
  • (3 reviews)


90%

The hostel is well located in Pucon. The staff are all very friendly and very helpful. The hostel has an associated travel agency which means they can easily organise everything you need so as to not waste any time searching for activities.

  • Novice Nomad
  • 15 Sep 2011
  • Anonymous
  • England
  • (Gender undisclosed)
  • (1 review)


We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Pucon Bed and Breakfasts
  • 83%

  • Overall Rating
  • From 25 ratings
  • 83%Character
  • 85%Security
  • 91%Location
  • 87%Staff
  • 81%Fun
  • 70%Cleanliness

Latest Review

  • 05 Feb 2012 (96%)
  • We loved our time there, the owner took time to meet us and shake our hands and the staff were super friendly and helpful. I ...
  • Read more...
  • Anonymous
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