NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.
Enquire Now HostelBookers Logo Group of 15 or more?

Our sister site HostelBookers can create a tailor-made booking plan for your large travel group.

Hostal Caracol Santiago Reviews

General Ekdhal 151, Santiago, Chile

Reviews & Ratings Explained


83 Total Reviews
  • 74%Value For Money
  • 85%Security
  • 90%Location
  • 80%Staff
  • 78%Atmosphere
  • 75%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:


My stay was really nice. I only sugest to give the guests a more complete breakfast


room is clean but is not cleaned every day if you stay few nights (needed to ask for toilet paper)! under the bed durty ( full of dust and sexlubrifiant Bottle)!!! réceptionnisate is disappearing for few hours. breakfast complicated: don't come last because there is not enough food (even with asking the receptionist )! Nice view from the top, old building well renovated with taste. gold thaï restaurant not far!

  • 3rd Jan 2014
  • Novice Nomad
  • Anonymous
  • France
  • Couple, 25-30
  • (1 review)


Very nice and quiet hostel in a busy neighborhood with many bars and restaurants (Bella Vista). Very nice staff, good beds and very clean. Not that many stores around, metro 4 blocks away and about 10 blocks from the center. Was very nice to stay here and they even gave discount when one of us was sick and we had to stay 3 more nights at the hostel. Very recommendable!


The hostel is OK, clean and looks new. Staff helpful. The breakfast is very good, u can eat cereals as much as you want as well as other stuff. However the toilet rooms are very small and shower cabins don't have lights so you shower in pretty much dakness.


Need air conditioning. Night staff need to control courtyard noise. Day staff was fantastic.

  • 16th Dec 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)


Nice hostel in a nice neighbourhood! Friendly staff, big kitchen and really nice rooms. The only thing I want to complain about is cleanliness. It was not unacceptable dirty but clean neither.


Nice hostel but the staff has limited knowledge of the city and surrounding area and the place needs a spring cleaning.


nice hostel. beds were comfortable. breakfast was good :) toilets unfortunately not very clean.

View all Santiago Hostels

Please give us your feedback