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Hostal Caracol Reviews

Hector Calvo 371, Cerro Bellavista, Valparaiso, Chile

Reviews & Ratings Explained


370 Total Reviews
  • 63%Value For Money
  • 85%Security
  • 78%Location
  • 70%Staff
  • 65%Atmosphere
  • 65%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Rooms are nicely done and everything works, however, a little uplift on cleanliness and breakfast would give just the extra points.

  • 25th Feb 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Couple, 41+
  • (1 review)


Be aware when staying over New Year. We booked in July and when we got there were told that our booking was cancelled which now would cost us nearly 3 times more to stay. Funny that the room was still available though. We had no choice but to pay that amount. It happened to other travelers as well that booked through hostelworld.


Hostal Caracol ruined our New Years. I reserved our private room in March for New Year's Eve for 20,000 pesos a night . On the 20th of December I get an email from the hostel telling us our reservation has been cancelled or we must pay 8x the amount. Our ensuite smelt like a public urinal. Also the hostel apon arrive didn't acknowledge our deposit, when I asked for a refund they hostel said they never received it and the old women was so rude and made us feel awful for knowing minimal Spanish.


Although there were signs posted repeatedly throughout the hostel that there was no smoking allowed inside, the family that lived at and operated the the place continuously smoked inside the building. It was pretty miserable. If you are looking to meet other travelers, this probably isn't the hostel. One night I was the only person there.

  • 22nd Sep 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

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