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Hostal Caracol Reviews

Hector Calvo 371, Cerro Bellavista, Valparaiso, Chile

Reviews & Ratings Explained

71%

Rating
362 Total Reviews
  • 65%Value For Money
  • 78%Security
  • 75%Location
  • 73%Staff
  • 73%Atmosphere
  • 68%Cleanliness
  • 68%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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80%

Hostel is nice, clean and has welcoming, home feeling. The staff are so lovely but don't speak English which is hard at times for basic needs. The man was so nice though he dropped us down to the bus station in his truck, just because he is good hearted! The walk to down town via the stairs is not safe and the location is a little out of the way. Breakfast is good!


77%

We had some problems with water in thebathroom. Besides, I think breakfast should be more complete


63%

location is good. the american girl at the reception is really friendly and very helpfull but as soon as she has left in the late afternoon, no one in the hostel speaks any english and no one really seems to care or make any effort to try to communicate with you somehow in case you have questions or problems. cleanliness could really be improved especially in bathrooms and showers. also the kitchen could need some renewal but no one really seems to care about many things.




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