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Hostal Casa Valparaiso Reviews

Galvez 173., Cerro Concepcion, Valparaiso, Chile

Reviews & Ratings Explained


405 Total Reviews
  • 84%Value For Money
  • 85%Security
  • 95%Location
  • 92%Staff
  • 87%Atmosphere
  • 79%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Located in the heart of Concepcion was the best. Helpful staff.


The location is awesome! It's a bit hidden, but right off the main road in the best Cerro. The atmosphere in the common area was good, and the staff is SUPER friendly and helpful - especially Santiago. I had a problem when I was there and he and the owner went above and beyond in what was called for in helping me. Santiago also provided the best tips and we really had a fun time because of them!


Great hostel with great guys working there. One of them takes you on a relaxed walking tour for the whole day, grabbing a beer or lunch whenever you want. He is a ' lekkerding ' too (Dutch for hot thing). Breakfast is good (although is starts at 9:30), beds are big and comfortable, free pisco sour everyday. The atmosphere is very relaxed and easy, with people baking cookies, having a drink and chat with each other. Wifi works good. No computers available. No staff during the night.


When we got there, we saw two bedbugs crawling over one of our beds. We told the staff, got a new room and then saw them putting some effort into cleaning the first room. We didn't here anyone complaining about bites during our stay, so it doesn't seem to be a larger problem. Generally it was one of the cleanest hostels i've ever been to. They have a pretty thorough cleaning lady. The staff is really nice and helpful and offers tons of informations and tips. Breakfast and location are awesome!


It was not really clean. Dirty is too much but it wasn't clean.


Staff are amazingly friendly and the atmosphere is really good with always something happening


If you're young and like to party, this is your hostel. But if you want somewhere relaxing and some quietness at night, you need to look somewhere else. Breakfast doesn't start till 9:30am, and there are only 2 showers for the dorms. The price is good but you definitely get what you paid for.

Owner Comment (Hide)
Hi, thanks for your review. We complain that when you did the check-in and we informed you about the breakfast time you didn't mention that you would have preferred doing it earlier, as some of our visitors do when they need. We want also to clarify that we are not a "hostel party", our hostel is ideal for people who enjoy sharing with other travelers. In 3 nights we never received a noise complaint, how could we know that you was feeling uncomfortable? Hope you're fine and enjoying your trip.


Good hostel, close to the central city. Standout breakfast, fresh bread and eggs.


Great location near tons of street art. Easy to get down into the lower part of the city. Hostel was decently clean and breakfast was good. Friendly atmosphere.


Really lovely staff, fantastic cooked scrambled egg breakfast every morning, wonderful location in the middle of the colourful touristic area. Would definitely recommend.


A hostel in the heart of Valparaiso UNESCO heritage. We keep seeing walking tours passing by and when having a good BBQ with Vino outside at night, its an easy place to meet people. Breakfast is communal style where its either you socialize or skip breakfast.


There are bedbugs in the beds in the upstairs dorm!! I saw some during the night and had bites everywhere (only developed after I left, so I didn't have the possibility to speak to the hostel about it)


I love this hostal, I'm sure that I will came back again.


great breakfast!


Really cosy hostal, the staff js helpfull, the beda are really nice and they organised a barbeque with cheap choripan and wine.


Good hostel, angry cat lives there. good location

  • 28th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


Really good atmosphere and vibe, great location! Staff really friendly and helpful. Bit of a shame that there are only 2 bathrooms but apart from that would definitely recommend staying here!!

Owner Comment (Hide)
i appreciate your comment. Sadly you didn't see that we have three bathrooms. we hope to see you again. Have a nice trip!

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