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Hostal Casillas Reviews

Hortaleza 4, Madrid, Spain

Reviews & Ratings Explained


32 Total Reviews
  • 75%Value For Money
  • 75%Security
  • 80%Location
  • 75%Staff
  • 70%Atmosphere
  • 75%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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This is one of the worst hostels I've seen in years of traveling. I can only assume the high rating is due to the owners artificially boosting their reviews, as the high score is mind boggling. It is dirty, smelly and the staff is entirely unhelpful. Don't trust the false advertising regarding AC (there was none in any of the 3 rooms we booked) and the misleading photos - the place is really dark, stuffy, and utterly disgusting. There are countless better options in this great city.

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