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Hostal Casillas Reviews

Hortaleza 4, Madrid, Madrid, Spain

Reviews & Ratings Explained


28 Total Reviews
  • 67%Value For Money
  • 80%Security
  • 93%Location
  • 40%Staff
  • 40%Atmosphere
  • 63%Cleanliness
  • 47%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Staff are not as nice, in 3 days the rooms were never cleaned, towels never changed. Every morning we had to call at the reception so that we could actually shower because there was no warm water to shower with !! Apart from the fact that yes, you have to go all the way up 4 storeys without a lift !! .... the only good thing about the hostel is its proximity.

  • 8th Jun 2013
  • Novice Nomad
  • Anonymous
  • Malta
  • Male, 18-24
  • (1 review)


Only for people younger than 23. Excellent location, which drives the prices up, instead of the non-existent services


This was more a hotel was good if you just want your own room and bathroom for cheap, staff didnt speak much english but who does in madrid


Staff was absent, didn't care much and spoke only spanish. This hostel is just a place to sleep in.


I booked this room in last minute and stayed only one night. Location is brilliant, walking distance from Museo del Prado and Parque del Bueno Retiro:)I had a really good night sleep as area was surprisingly quiet. Despite that this place has no character, is overpriced, stunk of air freshner, was is based on 4th floor with no lift. Was ok. for one night, but I wouldn't recommend it. Sorry.

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