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Hostal Casillas Reviews

Hortaleza 4, Madrid, Spain

Reviews & Ratings Explained


34 Total Reviews
  • 73%Value For Money
  • 80%Security
  • 80%Location
  • 77%Staff
  • 60%Atmosphere
  • 73%Cleanliness
  • 67%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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We reserved in that hostal and we told that we would arrive late. However, we arrive and were moved to other place, three blocks away from our original destination. My scores are for actual place we stayed called hostal Barja.

  • 8th Aug 2014
  • Novice Nomad
  • Anonymous
  • Colombia
  • Male, 25-30
  • (1 review)


This is one of the worst hostels I've seen in years of traveling. I can only assume the high rating is due to the owners artificially boosting their reviews, as the high score is mind boggling. It is dirty, smelly and the staff is entirely unhelpful. Don't trust the false advertising regarding AC (there was none in any of the 3 rooms we booked) and the misleading photos - the place is really dark, stuffy, and utterly disgusting. There are countless better options in this great city.

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