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Hostal Castilla II Puerta del Sol Reviews

Marques Viudo de Pontejos No 2, 1 planta, Madrid, Spain

Reviews & Ratings Explained


209 Total Reviews
  • 68%Value For Money
  • 83%Security
  • 85%Location
  • 65%Staff
  • 65%Atmosphere
  • 83%Cleanliness
  • 63%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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The deputy manager is a bully. Despite your terms a conditions and confirmation email, to hostel has taken money from my credit card. One nights. The manager basically said to leave rather than deal with my complaint. Being gay pride in Madrid, Spains largest festival, I wouldn't have been able to go elsewhere. He bullied me into accepting this charge. A truly dreadful man.

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