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Hostal Chalupa Reviews

Av. Tulum con crucero Av. Coba, Tulum, Mexico

Reviews & Ratings Explained

83%Overall Rating

From 28 ratings
  • 85%Character
  • 84%Security
  • 81%Location
  • 84%Staff
  • 81%Atmosphere
  • 83%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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93%

Great hostel! They have bike rentals so you can get to the beach or the ruins easily. Everything is flat so it\'s not too taxing. Very clean and pretty mellow when I was there.

  • Novice Nomad
  • 14 May 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


83%

Staff is not really talkative. They are TOO busy with computer, maybe with Facebook as if guests are not that important but at least they get money from them. NO computer access... only WIFI.


80%

ONLY BOOK ONE BED IF YOU ARE A COUPLE, BUNK BEDS ARE DOUBLES. What was supposed to be a 5 bed dorm had 8 people in it - we were the only people who booked 2 beds/paid double price. Also the kitchen here is vego only which wasn't a problem for us but maybe for some. Good hostel, convenient location for transport to beaches and about a 10 min walk to the centre of the main strip. Catch a cab from the ADO bus station (20 pesos, don't pay 50) otherwise the walk is 20 mins.

  • Novice Nomad
  • 04 Apr 2012
  • Anonymous
  • Australia
  • Female 25-30
  • (9 reviews)


87%

Bikes were cheap and crappy, Breakfast as said just cereals but apart from that a nice place to stay!

  • Novice Nomad
  • 26 Mar 2012
  • Anonymous
  • Germany
  • Male 18-24
  • (3 reviews)


40%

Like Seinfeld would say \"you know how to take a reservation, but you don´t know how to keep a reservation , anybody can just take it\" . The day I booked my private room I called to make sure everything was ok ( a month before my travel ), they said the got my room reserved for me, then a week before I check again and they told me everything was ok. So the date arrives and I go to the hostel and surprise, I don´t have my room, they gave it to somebody else. They gave me back my money and got me i


87%

The beds were comfortable, thanks. Was nice to have air conditioner at night to sleep (a bit loud but better then nothing). I appreciated having a staff person there all day and evening.

  • Novice Nomad
  • 10 Feb 2012
  • Anonymous
  • Canada
  • Couple 41+
  • (1 review)


50%

Arrived late afternoon, was told the sink was hanging off the wall, so had to wait whilst it was repaired. Every shelf was filthy, covered in either plaster or dirt. The guy at reception played music really loudly until 11pm. The room was stiflingly hot, but the air-con didn’t come on until 9pm and you couldn’t control it – your choice was full blast (think jet engine noise) or off. Location: not near town or beach. Couldn’t bear to stay for more than 1 night, so cancelled and lost my deposit.


93%

I loved the vibe at this hostel. It's very open with nice pool, rooftop bar where they show movies on a big projector and the decor is dio de los muertos inspired. Nice beds and hot showers, good kitchen too. Only con was small amt of people around, kinda hard to meet backpackers. Didn't have the socializing that weary traveler has. That said, it was lovely and i'd recommend it for sure.


70%

Stayed here for 3 nights. Friendly staff and nice open cinema on the rooftop. Beds are big, but matrasses are bad and sheets should be included. Conclusion: nothing special, and not bad.


100%

It was great hostel to stay in and would recommend it to everyone, who want to have something different, yet feel like being home. Great people, great atmosphere and so on.

  • Avid Traveller
  • 25 Dec 2011
  • Anonymous
  • England
  • Female 31-40
  • (15 reviews)


100%

What can I say? I had a marvelous time at Hostal Chalupa! It was definitely worth double or triple what I had paid for it. All the staff was eager to help and was very knowledgeable not only about Tulum, but also all of Mexico. The kitchen is top notch and the best swimming pool I have ever been in. The hostel is in a great location for everything, the beach, ruins, night on the town. Not one problem with cleanliness, a testament to their maintenance staff. Thank you for your hospitality!


87%

This place is amazing, one of the best places inhale stayed in. Tulum is a great place and I recommend it to everyone. The beach is amazing. This hostel is in a great location, close to the beach and town. It's clean and the staff are incredibly nice and helpful. The guests are really nice but generally it is not a big party atmosphere but I found Tulum is like that anyway, atleast compared to playa del Carmen and cancun. But you can still find a party in town. Go to Tulum!!

  • Novice Nomad
  • 19 Dec 2011
  • Anonymous
  • Australia
  • Male 18-24
  • (1 review)


77%

Good location - not in town and not on the beach, but easy to access both. Secure, locked gate outside at night. Kitchen was good, but you can't cook or prepare any meat in there so if this is a problem I'd skip it. Only thing that really bugged us was the lack of cleaning of the rooms - no bath mats so the bathroom floor was always wet, and not cleaned once during our stay. Other than that, I'd probably return here, for the location alone.

  • Avid Traveller
  • 12 Dec 2011
  • Anonymous
  • England
  • Couple 25-30
  • (14 reviews)




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