Home to the world's greatest Hostels!

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Hostal Chalupa Reviews

Av. Tulum con crucero Av. Coba, Tulum, Mexico

Reviews & Ratings Explained


179 Total Reviews
  • 77%Value For Money
  • 81%Security
  • 77%Location
  • 74%Staff
  • 70%Atmosphere
  • 71%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:


One of the worst breakfast provided by a hostel. It was stale cereal and coffee. The hostel has a pool and a bar upstairs. Not much goes on there. You definitely need to bring your own fun otherwise you will be bored. Location right at the corner to grand cenote and Coba and next to bucks rental and 2 grocery stores. There room for improvement.


1. Cleanliness: cockroaches everywhere, dirty bathroom, dirty dorm, dirty kitchen, disgusting fridge that clearly doesn't get sorted with plenty of out of date food taking up the space. 2. Service: Andrea, the owner, was lovely, and very helpful. Her sidekick on the other hand (Nico) was unbelievably incompetent. 3. Atmosphere: we met some great people, but the atmosphere of the hostel generally stank. The food we did dare to leave in the fridge was taken and consumed


Hostel is located at end of main road between town and beach, so perfect for both. Biking to beach was easy and flat. Dorms were nice n spacious. My main fault was the security, as the upstairs bar is open to the public, people walk right past all the hostel rooms at night, no security. Nothing went wrong but you hope you have good room mates who ensure they keep you dorm room closed and locked.


Enjoyed our stay here, pool is a huge bonus for price you pay but breakfast is super basic just cereal. Rooms are not the cleanest especially the bathrooms could so with some more love.

  • 4th Jul 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 25-30
  • (1 review)


Friendly and cosy little hostel. Double beds! Shower facilities were a little shabby but spacious


Great hostel. Clean and friendly. The closest hostel to the beach from the town of Tulum (still about 3km to the beach but completely flat and bikes cost about 50 peso to rent for the day). Really cool rooftop bar. The pool was an added bonus as was the aircon! Really lovely ownwer :)


Hostel is in good location near the town, beach and ruins. The hostel has a kitchen and a pool but seems to lack atmosphere, may have been because we were there when it was raining. One staff member who checked us in was really friendly and helpful but cannot say the same for the other staff. The private room was huge with two double beds. However, the bathroom always had a bad smell coming from the drain. Air conditioning in the room but only allowed at night. Overall pretty average for price.


We really enjoyed it here thought it was great value for money. In a good location! Got savaged by Mosquitos but what do you expect being by the jungle. Pool, bar, hot water, double beds, free breakky, friendly staff. Definatly recommend this hostel!


Our initial booking was lost but they did a good job of finding us alternative accommodation for our first night. Wifi in the rooms is good, and the location is not bad either - on the edge of town and a 20 minute bike ride to the beach or the ruins. However our room was pretty gross, the shower curtain and bathroom was mouldy, the sheets and towels had lots of stains, and the floors were obviously mopped with filthy water because there were huge black water marks all over the floors. Ick.


Staff were horrible, beds not clean, bathroom filthy


Great location (with good restaurants across the street, dive shop next to it, convenient store & supermarket nearby). Plus, you can drive and park your car outside. Overall, I would return here again. The only downside is the mosquito. Just got bitten too many times.


I hate giving a bad review but unfortunately after 3sleepless nights i have to. Room 5 is the 5bed dorm on the second floor right beside the bar and every night they play stupidly loud music. I like to party but when your planning on getting up at 7am to cycle to the ruin the house or trance music can get a little old. I complained to the reception the first morning asking did it have to be do loud. The next night i asked the DJ to turn it down his response was "the manager wants its loud"


Nice hostel not my fav though


Fantastic location close to centre and wrestling, staff were amazing! Very helpful and spoke great English. No bar but a great rooftop area to drink and hangout. Great hostel! Highly recommend staying here.

  • 4th Apr 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 25-30
  • (1 review)

View all Tulum Hostels

Please give us your feedback