- England, Couple, 25-30
- Novice Nomad
- 2 reviews
We arrived at Hostal Da Vinci to be told that no rooms were available and we were being given a room in another hostel, which was 5 mins walk away (not in front of the Catherdral which is what we wanted). Upon arrival to Hostal Dalis, we were given a room that was a twin bedroom (we had booked a double), and it had a very bad smell (supposedly cleaning products). The option of another room was given for an additional fee, which was unacceptable. Very poor customer service/hostal management.
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