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Hostal El Momento Reviews

Casa 104 Calle el Arsenal, Granada, Nicaragua

Reviews & Ratings Explained

89%

Rating
306 Total Reviews
  • 89%Value For Money
  • 93%Security
  • 96%Location
  • 89%Staff
  • 85%Atmosphere
  • 89%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

I stayed in the dorm for one night and had a fantastic sleep. It wasn't too loud and the multitude of fans helped keep it cool. This isn't a social hostel but it suits the layout. Staff are incredibly helpful and friendly. Would definitely stay here again.


100%

This hostel is lovely and perfect. There is a comfortable seating area. It is not a party hostel or a super social atmosphere but if you don't want those then it is a good place. I am a solo female traveler and I felt safe and it was clean. I think the location is excellent as it is close to the park and the cathedral and within walking distance of everything you need. Beds are large and comfortable. Dorm is pretty with high ceilings and lots of space.


71%

Communal areas and dorm were nice (the dorm has double beds), location is good although its hard to see the sign behind the gates so you could easily miss it if you don't know it's there. Staff sometimes super helpful, sometimes moody, water wasn't included and there are a lot of signs up with staff regularly entering the dorms. I felt a bit like I was being watched! In general it was fine for a few nights.

Owner Comment (Hide)
We have had 5 signs and 2 plants outside the hostel & all have been asked to be taken down by Centro Historico department, we are currently working on correcting this, it is not what the hostel wants. Our staff had no problems with this guest during her stay,they do not watch anyone,they are there to attend to the guests needs and do their job not to make anyone uncomfortable Staff do enter the dorm. clean the bathroom,change toilet paper,turn on lights,make sure beds are ready for new guests.

94%

El Momento was wonderful! The beds were very large, clean, and each with a fan. The common areas were spectacular and the food and drink delicious and inexpensively priced. The staff was very friendly and helpful even though I did not speak Spanish that well. Close to the park central and in a safe part of town. I would love to stay here again.

  • 29th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


86%

+ Very close to city centre and main tourist areas. + Helpful staff. + Nice garden/common area. + Very big shower/bathroom in the dormitory.


94%

Very helpful staff - very focussed on helping guests. Dorm has plenty of space with nice high ceiling. Location is really central.


77%

Nice, quiet, pleasant spot in a really good location. Staff were so nice. The one big dorm room has a variety of different beds - singles, doubles, bunks - and lights were next to each bed instead of one overhead so you won't have anyone coming in at 2am and turning the lights on. Great! Not a very social hostel but the other travelers I met were nice. My only real complaints were: not enough bathrooms; charged for drinking water. This is normal in Nica but I still don't think they should do so.

Owner Comment (Hide)
Thank you for taking the time to write a review and giving lots of important information for future guests. Regarding the bathrooms we have 4 in total for about 14 people in the dorm and shared room. We used to have less but we built more, this is the first complaint we have had in over 2 years since we built the last ones. Regarding drinking water, we buy about 3 large containers a day,if for for free it maybe more. Drinking water will become more expensive, we see this already.

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