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Hostal El Refugio

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

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reviews
9.2
Superb 674 Total Reviews
  • Value For Money 9.3
  • Security 9.3
  • Location 9.6
  • Staff 9.5
  • Atmosphere 9.5
  • Cleanliness 9.1
  • Facilities 8.2
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9.2
Superb 674 Total Reviews
  • Value For Money 9.3
  • Security 9.3
  • Location 9.6
  • Staff 9.5
  • Atmosphere 9.5
  • Cleanliness 9.1
  • Facilities 8.2
Hostal El Refugio Located at Palguin 540, , Pucon.
Hostal El Refugio
Chile
Pucon 9 th. region Palguin 540 Palguin 540
92% 674
-39.2773476 -71.9729590
Hostal El Refugio
    Rooms available

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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12th Nov 2016
9.7

Cozy hostel felt like a ski lodge. Had a resident dog and cat who were both well behaved and a great addition to our experience! Laundry was a great price. Location next to the bus stops and less than 3 minute walk to the center of town. The staff were friendly and knowledgable and offered to help set up tours. Highly recommend!

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness
  • brimmanfrazer5680
  • US Virgin Islands, Male, 31-40
  • Novice Nomad
  • 9 reviews
7th Nov 2016
6.0

It was ok. You're pretty much staying with a couple in their house. Super hippy style, whole hostel smells like BO even though it's cleaned daily. Staff was friendly but still give off the vibe that you're intruding in their house. Water went out on the last day... Furniture (tables and bunk beds) are all built by hand which is quaint but felt like it was gonna break every time you rolled over or shifted your weight

    • 6.0Value For Money
    • 6.0Security
    • 6.0Location
    • 4.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Australia, Female, 25-30
  • Novice Nomad
  • 1 review
4th Nov 2016
8.3

Staff are super friendly and helpful, r bed dorm was fine- nothing special but enough room for everyone. Common areas were good, and it was warm inside! My only issue was the hot water issue in the downstairs inside shower- the hot water worked sporadically- say 60% of shower time the water was/went cold. Overall for the price it was fine.

    • 8.0Value For Money
    • 10.0Security
    • 10.0Location
    • 4.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
4th Nov 2016
10.0

I loved it here! The managers were extremely friendly and helpful. They organized a group dinner one night and cooked for us, with a vegetarian and meat option. Much cheaper than going out to eat! I stayed in the dome, the beds were extremely comfortable. It can get kind of cool at night but they provide plenty of blankets. Excellent location in the center of town.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • England, Couple, 25-30
  • Novice Nomad
  • 1 review
17th Oct 2016
10.0

This hostel felt like a home, we could have stayed for weeks. The location is perfect, close to everything you need. The rooms are clean and comfortable and the shower is always hot. The best thing is the staff. They are so friendly and helpful. The dog and the cat are also lovely. The kitchen was great for when we were there but if the hostel was full it might get a bit crowded.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
9th Oct 2016
10.0

One of the best hostel I've stayed in! The staff is awesome, super nice and helpful. They gave me great indications on what to do and they booked all the tours for me. The hostel is a small house, very warm and cosy. Great atmosphere, just felt like home! Totally recommended!

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • Brazil, Male, 25-30
  • Novice Nomad
  • 1 review
4th Oct 2016
9.4

The best point for sure is the atmosphere. As the name "El Refugio" suggests, it really is a calm e quiet place, a nice place to relax. Besides that, the hostel is very well located and offers you all kinds of tours trough the region.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness

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