Hostal El Refugio Reviews

it is a great hostel best atmosphere and staff though a bit expensive

I have travelled a lot and this place was one of the best hostels ever. I know people often exagerrate, but in this case I am not. Many peole I met there were staying for a longer period or even came back because they liked the hostel that much.

Not the best of Kitchen space. But it works. Also have a dog for anyone who has alergies. Overall great staff willing to help out in any matter, and a large array of available tours.

Great great place. The staff is so helpfull and friendly! Highly recommend it

isn't a typical refugio for relaxing and chilling, is a typical hostal for young backpacker looking for fun and events, sometimes its really loud and noisy, especially in the night, when you need to sleep...nevertheless a exceeding thanks and acceptation to the staff for excellent service

Overall, this hostel is decent and affordable. The only negative was that when I tried to take a shower the water went cold right away. It could have been because if someone is trying to take a shower in one bathroom and someone else in another, only one person gets the hot water.

4 sure THE hostel in pucon, great staff, beautiful town, clean, fun and helpfull

I just loved my stay at El Refugio. I planned to stay few days but ended up staying six days! You have a home like feeling at El Refugio... or even better, you feel like you've rented a cottage with your friends. The place is clean, beds are comfortable and staff is extremely helpful. They advice you with the activities. I climed up vulcano Villarica, visited hot springs, rented a mountain bike for a day and hiked to El Cani. Thank you Peter, Heidi and Gracie! :)

Heidi was very friendly and welcoming. Aside from this we were disappointed with el refugio and felt that the description of the hostel was misleading. There were no hammocks to relax in in the garden and the hostel was surrounded by a big fence, not dissimilar to a prison. There was no surface area in the kitchen to prepare food and the kitchen needed a good clean- the sponge needed replacing a long time ago! The bathroom was dingy, the sink leaked and much like the kitchen it needed cleaning!

Great spot!