X

Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Hostal El Refugio Reviews

Palguin 540, Pucon, Chile

Reviews & Ratings Explained

91%

Rating
542 Total Reviews
  • 89%Value For Money
  • 90%Security
  • 98%Location
  • 97%Staff
  • 96%Atmosphere
  • 83%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

97%

Very friendly and welcoming staff- felt comfortable and at home there. Staff was more than willing to answer questions and provide great recommendations for what activities to do in Pucon.

  • 16th Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


89%

Had a great stay. The staff were really helpful, the location was great. Loved the cat and dog being around. Can get a little cold since it was winter but the fire places were always on.


86%

Very nice hostal, we only spend one night but it was very nice... Recommended... Friendly staff


100%

Great hostel, highly recommended. The staff are all really friendly, including the hostel dog, and they give you all the information you need for the activities in Pucon. Lots of fun!


97%

We had a really great stay at the Hostal Refugio. The first night was challenging, since we booked the tent, not knowing what it would be like exactly. I cannot recommend the tent for May since it was already way too cold, in summer it´s for sure really nice. After considering to switch the hotel because of the cold night in the tent, the owner offered us a really great alternative in a warm and comfortable room with heating, and helped us a lot with recommendations for the reason. Great staff!


97%

Our favourite hostel throughout our 3 months trip!! The staff was the best and the hostel felt so homey and cozy.

  • 28th Apr 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Couple, 25-30
  • (1 review)


91%

Thank´s for the great time in your hostel, i feell like a small family. Thank´s for the nice and helpfull staff, so at the end. Muchas Graacias para todos.


94%

The owner really makes this hostel with his friendliness and explanation of what there is to do in the city and his recommendations. Very chilled out hostel in a great location. Hot water in the outside shower was questionable though.


97%

Awesome staff, awesome hostel. Highly recommend

  • 8th Mar 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 18-24
  • (1 review)


89%

This is a great hostel, the staff are super buena onda and very knowledgeable about Pucon. I was here when the volcano erupted in March 2015 and felt in safe hands! Stay here if you want a great atmosphere, interesting people to talk to, helpful and friendly staff and a good location. I would defo stay again and would recommend it to my friends.

  • 6th Mar 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)




View all Pucon Hostels

Please give us your feedback