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Hostal El Refugio Reviews

Palguin 540, Pucon, Chile

Reviews & Ratings Explained


549 Total Reviews
  • 90%Value For Money
  • 90%Security
  • 98%Location
  • 93%Staff
  • 93%Atmosphere
  • 83%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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I had a really great time at Refugio! The staff was very friendly and the atmosphere was just very familial and comfortable. I would definitely stay there again!

  • 6th Nov 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


Really cozy environment, I came in late at night and felt very welcome. Easy to set up tours from the hostel, and they do a really good job of explaining all of them.


A very clean cozy hostel. The staff gave us good information about the region, and the things to do near Pucon.


Very friendly and welcoming staff- felt comfortable and at home there. Staff was more than willing to answer questions and provide great recommendations for what activities to do in Pucon.

  • 16th Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


Had a great stay. The staff were really helpful, the location was great. Loved the cat and dog being around. Can get a little cold since it was winter but the fire places were always on.


Very nice hostal, we only spend one night but it was very nice... Recommended... Friendly staff

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