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Hostal El Refugio Reviews

Palguin 540, Pucon, Chile

Reviews & Ratings Explained


542 Total Reviews
  • 90%Value For Money
  • 89%Security
  • 99%Location
  • 97%Staff
  • 97%Atmosphere
  • 80%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Very friendly and welcoming staff- felt comfortable and at home there. Staff was more than willing to answer questions and provide great recommendations for what activities to do in Pucon.

  • 16th Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


Had a great stay. The staff were really helpful, the location was great. Loved the cat and dog being around. Can get a little cold since it was winter but the fire places were always on.


Very nice hostal, we only spend one night but it was very nice... Recommended... Friendly staff


Great hostel, highly recommended. The staff are all really friendly, including the hostel dog, and they give you all the information you need for the activities in Pucon. Lots of fun!


We had a really great stay at the Hostal Refugio. The first night was challenging, since we booked the tent, not knowing what it would be like exactly. I cannot recommend the tent for May since it was already way too cold, in summer it´s for sure really nice. After considering to switch the hotel because of the cold night in the tent, the owner offered us a really great alternative in a warm and comfortable room with heating, and helped us a lot with recommendations for the reason. Great staff!


Our favourite hostel throughout our 3 months trip!! The staff was the best and the hostel felt so homey and cozy.

  • 28th Apr 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Couple, 25-30
  • (1 review)

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