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Hostal El Refugio Reviews

Palguin 540, Pucon, Chile

Reviews & Ratings Explained


540 Total Reviews
  • 90%Value For Money
  • 91%Security
  • 96%Location
  • 97%Staff
  • 95%Atmosphere
  • 85%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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I had a GREAT time in this Hostel. The staff, Heidi and Santi are amazing ❤️ They are so friendly, welcoming and made the stay unforgetable with a nice barbeque, partyes and help us with everything we needed. Never had such good service as in this hostel. Our plan was to Stay for 3 nigths, but endes up staying for a week cause we really enjoyed staying there. Thanks for everything😉


Amazing staff,halps in all you need. And makes the staying like at home!!

  • 1st Feb 2015
  • Novice Nomad
  • Anonymous
  • Israel
  • Male, 25-30
  • (1 review)


I wish I could add a picture now of the great atmosphere over here. You'll definitely stay longer than you expect! Thanks especially to all the staff, you're the best!


The hostel is close to the bus terminals and all the amenities, although the noise from buses can be heard some times. Somewhat unusual set up with extra beds in tents in the garden, which are perfectly adequate. Very friendly staff. Note that no breakfast is provided and no bar on site, although discount to local places is provided.

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