X
NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.
Enquire Now HostelBookers Logo Group of 15 or more?

Our sister site HostelBookers can create a tailor-made booking plan for your large travel group.

Hostal Era Reviews

San Mateo 2, Madrid, Spain

Reviews & Ratings Explained

84%

Rating
249 Total Reviews
  • 86%Value For Money
  • 86%Security
  • 93%Location
  • 90%Staff
  • 75%Atmosphere
  • 81%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

86%

Great value and the staff are very helpful.


80%

It was ok. Stayed one night. My ac wasn't working at first. I had to keep bugging the guy to fix it since it was 95 degrees out that night. Other than that I had a good experience


83%

Great hostel that has all the essentials. Hot showers (never a wait to use one, if you avoid the peek times of course), clean toilets, comfortable beds, enough plugs to charge your electronics int he room, big lockers in the room for your stuff, aircon that works & is on most of the time, breakfast was included (simple, but nice - tost with jam/nutella, cereal, milk and OJ...but only from 8-10am). It's about a 10-15min walk to the main plaza of Madrid (the centre).


77%

I like everything in the hostal, but not all can ne perfect, the only negative thing is noise outside, in the street...

  • 6th Jul 2014
  • Novice Nomad
  • Anonymous
  • Venezuela
  • Female, 25-30
  • (1 review)


83%

Location is great just 50 meters from a metro line. Surrounded by shops, groceries and restaurants. Big lobby where to socialize. Your best bet while in Madrid.


51%

bathroom and toilet i think is not enough and not convenience. Atmosphere is boring, I think the tableware is not enough, noisy at night.


89%

Location is good, close to Tribunal station, and lots of restaurants(traditional and new style) and shops nearby, also local market Mercado de Barceló, I always stay in Calle de Fuencarral whenever I visit Madrid. 10 mins walk to Puerta del Sol. Common area is spacious and relaxing, rooms are also spacious with lockers. However my room was facing the street, the traffic light has been flashing into my room with red and green light, also during weekend it could be noisy when people finish party.


86%

Fair hostel! They feature a microwave and fridge so you can save some extra bucks but cooking frozen food! Distances are quite short in madrid so everything is walking distance! It is very good for the price you pay! But they charge you for things like leaving your luggage after checking out!


83%

This hostel is at the bottom of the price range so obviously it's simple, but I found everything there that I needed. It's a small hostel, but there is a common area to sit down in and a kitchenette to prepare some coffee or whatnot. The breakfast is basic, but sufficient! The staff was very friendly. The showers are like separate cabins with enough room to get dressed, so good privacy. Lockers in the dorm rooms. Great situation, lots of sights in walking distance. It was good!


91%

The location is perfect!


97%

Great location, friendly staff and breakfast included at an awesome price! Great deal!


91%

Very helpful staff. Nothing any trouble to them.

  • 9th May 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 41+
  • (1 review)


66%

Incorrect info (on the site) about free dinner if spending 5 or more nights in hostal. They didn,t have PC for the guests for 2 days.


89%

I only stayed one night in Madrid. But for that this hostel was perfect, easy to travel from the airport and the location is still close to the city center. Value for money!

  • 13th Apr 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 25-30
  • (1 review)


94%

Had an enjoyable stay. Would definitely recommend it for other travellers. The staff are lovely and always willing to help!


74%

GOod Staff. Very Helpful. Guided us to Tigre Bar for free tapas (with purchase of drinks of course). Good Facilities. Did not stay too long as our flight return was early next day.


74%

Fine place, nice common area, very friendly staff. Don't expect quiet as the dorm I stayed in was next to the common room. Signs say quiet hours are after midnight, but that rule wasn't enforced, and it was noisey till about 1. Nice kitchen. Only issue is that the bed was kind of gross. I got a fresh fitted sheet, sheet, and blanket, but the lining of the matress was gross. Loose hairs, lint, looked like it hadn't been washed in weeks. Might stay again if that issue could be fixed.




View all Madrid Hostels

Please give us your feedback