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Hostal Era Reviews

San Mateo 2, Madrid, Madrid, Spain

Reviews & Ratings Explained

85%

Rating
208 Total Reviews
  • 82%Value For Money
  • 84%Security
  • 93%Location
  • 92%Staff
  • 80%Atmosphere
  • 80%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

I only stayed one night in Madrid. But for that this hostel was perfect, easy to travel from the airport and the location is still close to the city center. Value for money!

  • 13th Apr 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 25-30
  • (1 review)


74%

GOod Staff. Very Helpful. Guided us to Tigre Bar for free tapas (with purchase of drinks of course). Good Facilities. Did not stay too long as our flight return was early next day.


74%

Fine place, nice common area, very friendly staff. Don't expect quiet as the dorm I stayed in was next to the common room. Signs say quiet hours are after midnight, but that rule wasn't enforced, and it was noisey till about 1. Nice kitchen. Only issue is that the bed was kind of gross. I got a fresh fitted sheet, sheet, and blanket, but the lining of the matress was gross. Loose hairs, lint, looked like it hadn't been washed in weeks. Might stay again if that issue could be fixed.


83%

It's a good hostel. The bedroom and bathroom were clean. The breakfast is good and it's in a good location but nothing special. But for the price it's a good joice.


94%

I really enjoyed my stay in the hostel Era. The workers were very helpful, the location is great. It's not a very very big hotel, and it adds to its atmosphere. The only thing I didnt like was that it was cold in the rooms and the windows had holes, because you could hear much noise from the street, but after asking the staff they switched on the heating. Definetely worth its money!


86%

Amazingly friendly and caring guy at the reception! Fresh bed linen felt like heaven after a bunch of days with almost no sleep : )

  • 15th Jan 2014
  • Novice Nomad
  • Anonymous
  • Lithuania
  • Female, 18-24
  • (1 review)


80%

Great location and Nice staff. Good size room. Nice hostel


83%

Good hostel, very clean, although you cannot cook here, everything was ok

  • 29th Dec 2013
  • Novice Nomad
  • Anonymous
  • Peru
  • Male, 31-40
  • (1 review)


74%

Nice place, but I took the coldest shower in there haha maybe the boiler was down in the first day but second day was perfect, maybe shower rooms should be more looked after, all in all is nice, btw the staff are so nice and friendly :)

  • 13th Dec 2013
  • Novice Nomad
  • Anonymous
  • Saudi Arabia
  • Male, 25-30
  • (1 review)


100%

The location is perfect, the money-quality ratio is excellent, the staf is extremely nice and helpful, and the facilities are great as well. Highly recomendable

  • 25th Nov 2013
  • Novice Nomad
  • Anonymous
  • Romania
  • Female, 25-30
  • (1 review)


74%

The hostel was a good place to stay, though I was unaware of the 10 euro deposit to rent a locker, that to me was surprising. Having no soap in the mens bathrooms was annoying, and also the room in which I stayed was filled with loud Venezuelan women who would annoy me when they weren´t waking me up early the next morning, very inconsiderate. The staff however was wonderful, very accomodating and helpful and amiable towards everyone in the hostel, the rest of the guests were nice as well.

  • 23rd Nov 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


94%

The staff is so friendly and helpful! They were very good with advice and directions. I met some very interesting and fun people here.


100%

Good stuff! Not too much interaction going on the common area, but nice and quiet can be good sometimes, too. Very comfortable!


89%

My wife was bitten by a flea. It is OK for almost people, but it is not good for sensitive people .


89%

Great place to stay, I was there for six nights and everything went smoothly. The staff were super helpful and nice, especially the one woman working at the desk sometimes (didn't get her name) - she was lovely and always willing to talk/suggest things to do/how to do them. The atmosphere was nice - some people were staying there for a few weeks while others just a few nights - sort of depends who's there when you are, but a nice place and in a GREAT location and amazing value for the money.


94%

Cheap clean friendly staff! Will be back for sure!! Angka Jayadi INDONESIA

  • 23rd Oct 2013
  • Novice Nomad
  • Anonymous
  • Indonesia
  • Male, 18-24
  • (1 review)


91%

Friendly staff can't complain. Good price. For the weekend


77%

Nice hostel, clean and good location. Could do with soap in all the bathrooms as opposed to just ladies or just guys. The common area lacks atmosphere as it's really just a room filled with people on iDevices being watched by the reception desk. Could do with some music or something during non-quiet-time. Staff are friendly though and beds are comfy. Would stay here again/recommend if it was for a short stay only.




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