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Hostal Era Reviews

San Mateo 2, Madrid, Madrid, Spain

Reviews & Ratings Explained

87%Overall Rating

From 72 ratings
  • 83%Character
  • 85%Security
  • 92%Location
  • 94%Staff
  • 82%Atmosphere
  • 89%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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90%

You pay what you get! And the staff is very very friendly and helpfull :)

  • Novice Nomad
  • 14 May 2013
  • Anonymous
  • Portugal
  • Female, 31-40
  • (1 review)


80%

everything was nice but the shower booth was little bit not good. there wasn't hot water only lookwarm water.

  • Novice Nomad
  • 13 May 2013
  • Anonymous
  • South Korea
  • Male, 18-24
  • (1 review)


93%

I was pleasantly surprised by my stay in Hostel Era in Madrid. Clean, very friendly and helpful staff, excellent price, comfortable beds, nice common area, and small enough to feel homey. Breakfast in the morning was good, and the location is a little bit of a walk from museums, etc, but nothing to complain about at all. Lockers in the room were a bit small, but big enough for anything valuable/important. Overall no real complaints, and I had a great stay!

  • Novice Nomad
  • 28 Apr 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (4 reviews)


90%

Staff was very helpfull, but he gave me used sheets. Lockers were too small. Overall good place to stay.


73%

Good location, good staff, good breakfast. I don´t know exactly why, but hosts are not allowed to open the windows... that´s ok, maybe security. No problem about it. But the smell that it causes in the bedroom is a really bad point of the hostel. This should be reviewed.

  • Novice Nomad
  • 26 Apr 2013
  • Anonymous
  • Brazil
  • All Male Group, 18-24
  • (2 reviews)


90%

Great hostel: very clean, comfortable, excellent value for money. The staff was really nice and helpful. Best pillows ever in a hostel.

  • Novice Nomad
  • 20 Apr 2013
  • Anonymous
  • Argentina
  • Female, 25-30
  • (7 reviews)


77%

Excellent location and very friendly and knowledgeable staff and good breakfast. On the downside the hostel lack of atmosphere and cooking facilities. Still good value for money.


93%

It was a really great location. Very easy to get to everything relatively quickly. The staff was very nice and helpful during our stay.

  • Novice Nomad
  • 17 Apr 2013
  • Anonymous
  • USA
  • Couple, 18-24
  • (6 reviews)


93%

The place was very clean, and the service was awesome! All their staff were friendly and helpful, I was pleasantly surprised. Breakfast was good and simple, the place is cleaned everyday. It is also a short walk away from the city center. The place is safe, and we were provided with lockers in our room. Only downside: no stove to cook with


97%

They are awesome! The bedroom was very confortable and clean, the staff was so nice with us,it is suuuuper well located, the breakfast was nice too, I loved it. The bathroom was ok.

  • Avid Traveller
  • 16 Apr 2013
  • Anonymous
  • Brazil
  • Female, 18-24
  • (19 reviews)


87%

Hostal Era is a great, cheap hostel equipped with a great and very kind staff, which is always willing to help you out! They give you your own locker and at 12 o'clock the hostel is quite, it is possible to sleep in this hostel! Moreover, it is very close to Chueca and Gran Vía is a 10 minutes' walk. I had a great stay at this hostel :D

  • Novice Nomad
  • 11 Apr 2013
  • Anonymous
  • Netherlands
  • Male, 18-24
  • (1 review)


87%

Only one bad thing about this hostel: water in shower is cold. It is exciting, but not really c


97%

Great hostel! Amazing location and staff. The breakfast is awesome!

  • Globetrotter
  • 05 Apr 2013
  • Anonymous
  • China
  • Female, 25-30
  • (21 reviews)


80%

The staff was very nice.He allow me to have breskfast even I had not booked the room last night(I arrived too early in the morning).I love this hostel even I have to walk quite far to the city center but only 5 minutes to metro station.


97%

Best hostel for the best price. The staff was so nice and very helpful and the rooms were very clean and comfortable. I would recommend this hostel to anyone and will definitely come back when I´m in Madrid again!

  • Novice Nomad
  • 01 Apr 2013
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)


97%

people working there were so nice and kind! Really clean and nice place to stay at! Enough room in mixed dorm and basic breakfast included!

  • Novice Nomad
  • 31 Mar 2013
  • Anonymous
  • Japan
  • Female, 18-24
  • (2 reviews)


87%

Really nice hostal, its not right in the center but really close ... the stuff was really nice and helpful ... the rooms were absolutly clean same with bathrooms and showers, the included breakfest is nothing special but you get everything you need. The price is great for this hostel definately would go there again :)

  • Novice Nomad
  • 23 Mar 2013
  • Anonymous
  • Germany
  • Male, 18-24
  • (2 reviews)


97%

This hostel is great. It's in a safe area, and the location is really good. The rooms and beds are clean. The short guide talk of Madrid at check in was useful. It will be better if they have a gas stove and more lockers. Still, this hostel is recommendable.

  • Novice Nomad
  • 23 Mar 2013
  • Anonymous
  • Japan
  • Male, 25-30
  • (1 review)


93%

We had a fantastic stay in a wonderful hostel. with large comfortable communal areas and extremely helpful staff.

  • Novice Nomad
  • 17 Mar 2013
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


93%

Clean hostel, good breakfast, friendly and helpful staff, not much more you could ask for in a hostel of that price

  • Novice Nomad
  • 16 Mar 2013
  • Anonymous
  • England
  • Couple, 18-24
  • (1 review)


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