Hostal Luz Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
For what I paid, the hostel was fine, with one notable exception: my room had ants. I spotted numerous ants in the room; one the floor, on the bedside table, and all over the bathroom.
- Novice Nomad
- Male, 25-30
- (1 review)
The rooms and location here were perfectly fine, but my issue is with the staff. Check in time was much later than 12, which is listed, and when my room was ready I was given a twin room despite having booked a double. The woman at reception was entirely apathetic about it and basically told me there was nothing she would do about it. She then complained about the size of my luggage and accused me of having more people than I was allowed in the room. Horrible. Stay someplace else.
Very Nice place, everything was very clean, even the shared bathrooms, always clean! Very well located, really close to a metro station and you can go walking To some must see places!
nice hotel, friendly staff breakfast should be definitely more ;)
The location of the hostel was great and a good value for the money. I learned they were serious about the no 24 hr reception. I had to check-out of my room at 7:30am on a Monday to catch a flight that morning and there was no one at the reception desk and no way to contact someone so I almost missed my flight.