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Hostal Polanco Valparaiso Reviews

Urriola 450, Cerro Alegre., Valparaiso, Chile

Reviews & Ratings Explained

33%

Rating
49 Total Reviews
  • 20%Value For Money
  • 40%Security
  • 67%Location
  • 40%Staff
  • 27%Atmosphere
  • 20%Cleanliness
  • 20%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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43%

Needs a thorough renovation of rooms and facilities, especially toilets and showers. Facilities are somewhat you would expect to find in a condemned building rather than a place where people live and are supposed to thrive and feel welcome. The hostel also need to update their list of what is included in the price. On the door to the hostel and in the confirmation email it said that breakfast and towels are included. No breakfast and towels were to be found anywhere.

  • 31st Dec 2013
  • Novice Nomad
  • Anonymous
  • Denmark
  • Couple, 31-40
  • (1 review)


20%

It was ridiculous. We arrived there on 30th December, having booked the room in August, and they said they had CANCELED our booking because we booked before they updated the prices for new year's, like it was our fault, and they DID NOT tell us anything about it, we just got there and they said there was no room for us. We were really pissed. At least they found a place for us to stay, but even so we had to pay like 60 thousand pesos more (~130 dollars) and it was far away from the center.




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