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Hostal Polanco Reviews

Urriola 450, Cerro Alegre., Valparaiso, Chile

Reviews & Ratings Explained

65%Overall Rating

From 9 ratings
  • 53%Character
  • 80%Security
  • 82%Location
  • 67%Staff
  • 56%Atmosphere
  • 53%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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37%

I've stayed at lots of hostels of varying quality but this was by far the worst. The toilets didn't flush half the time and there was only cold water. Also, the outlets buzzed and sparked the rooms were dirty. We also didn't get breakfast. Also, everything was dirty. The worst was that when I tried to pay the correct amount they didn't accept it and told me a different amount, and then later when I was home emailed me recognizing the mistake and demanding that I deposit money in there account.

  • Novice Nomad
  • 06 Apr 2012
  • Anonymous
  • USA
  • Mixed Group 18-24
  • (1 review)


63%

It's cheap so you shouldn't expect too much. The bathrooms are poor and tiny and the toilets were clogged all the time. Location is good, breakfast is poor. The owner asked me continous when I would pay her.. So annoying!

  • Avid Traveller
  • 04 Mar 2012
  • Anonymous
  • Netherlands
  • Female 18-24
  • (16 reviews)


83%

Nice staff, good location, OK breakfast. Although there were problems with the toilets (out of order now and again) and one of the three showers had no hot water, we recommend this hostel.

  • Avid Traveller
  • 04 Mar 2012
  • Anonymous
  • Norway
  • Couple 25-30
  • (14 reviews)


73%

Good location, friendly staff


93%

A seriously good hostel, really cheap, breakfast was really nice. The staff are very friendly. Highly recommended

  • Avid Traveller
  • 13 Feb 2012
  • Anonymous
  • England
  • Male 18-24
  • (10 reviews)


43%

I had a reservation and i also told them that i will arrive in the morning around 6! i was ringing the bell 3 times.. ( 6.15, 6:50; 7:15) but no one opend the door- so i was searching another hostel- i went there to tell them - but there was just a girl - she didn´t know anything.. well..

  • Novice Nomad
  • 10 Jan 2012
  • Anonymous
  • Germany
  • Female 25-30
  • (1 review)

Owner Comment (Show)
you qualify as a place where you did not sleep ... I find it embarrassing to speak ill of you ... I hope you have luck on your journey ..



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